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shift manager - fast food restaurant

  • Bathurst, NB, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Fast food outlet or concession
  • Restaurant

Responsibilities

Tasks

  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Establish work schedules

Supervision

  • 5-10 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Applies hiring policies that discourage age discrimination

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
More about this job

Responsibilities

Supervise and coordinate food preparation staff, train employees in job duties and safety procedures, and estimate ingredients and supplies. Maintain food and service quality, address customer concerns, keep stock and sales records, and establish work schedules.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 7 months to less than 1 year of experience. The role calls for customer focus, effective interpersonal and oral communication skills, flexibility, and teamwork, as well as the ability to work in a fast-paced, physically demanding environment.

Skills

  • Staff Supervision
  • Staff Training
  • Food Preparation
  • Inventory Estimation
  • Quality Control
  • Customer Complaint Resolution
  • Record Keeping
  • Work Scheduling
  • Sanitation
  • Food Safety
  • Customer Focus
  • Oral Communication
  • Interpersonal Skills
  • Flexibility
  • Teamwork

Benefits

  • Dental Plan
  • Health Care Plan

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Fast Food
  • Restaurant
  • Food Service
  • Staff Supervision
  • Staff Training
  • Food Preparation
  • Food Portioning
  • Sanitation
  • Food Safety
  • Ingredient Estimation
  • Supply Estimation
  • Quality Control
  • Customer Complaints
  • Inventory Records
  • Repair Records
  • Sales Records
  • Waste Records
  • Work Scheduling
  • Team Leadership
  • Customer Service

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