Find work in Canada.

633,707 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
CE
RECE Operations Co Culture Lead Role CELC-Townline
Compass Early Learning and Care
Central Frontenac, ON · Townline
- Full-time
…culture of growth, collaboration, and inclusivity, where every team member has the opportunity to thrive. We are committed to supporting children and families in our…
Added 2 mins ago
SM
Remote Scoop Operator
SSR Mining Inc.
Saskatoon, SK
- Full-time
JOIN OUR TEAM: poised for growth and delivering excellence in all that we do.
Added 2 mins ago
SM
Construction Miner
SSR Mining Inc.
Saskatoon, SK
- Full-time
JOIN OUR TEAM: poised for growth and delivering excellence in all that we do.
Added 2 mins ago
B
Senior Service Representative
BMO
Toronto, ON · YNG
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 2 mins ago
B
Private Wealth Administrative Assistant - Vaughan, Winter 2027 (Co-op/Internship) - 4 months
BMO
Vaughan, ON · VMC
- Full-time
Provides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external…
Added 2 mins ago
B
Private Wealth Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 2 mins ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Wellesley, Toronto, ON
- $50,000 CAD / year
- Full-time
Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts
Added 2 mins ago
E
Personal Trainer, Bay Street
Equinox
Toronto, ON
- Full-time
PRIMARY RESPONSIBILITIES AS A MEMBER OF OUR TEAM TO LEARN AND EXECUTE
Added 17 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 17 mins ago
Associé(e) de la réception / Hospitality Associate
Midtown Athletic Clubs
Montreal, QC · Sanctuaire
…Hospitality Associates set the tone for the experience of each member and guests through warm greetings, genuine goodbyes, resolving questions or issues accurately and quickly and creating…
Added 17 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Acton, ON
- Part-time
Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 17 mins ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Georgetown, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 17 mins ago
Retail Experience Lead
Fire & Flower Inc.
Selkirk, MB
Assist with team member onboarding, training, and continuous education.
Added 17 mins ago
TH
MRI Technologist - (Full Time) CVH Diagnostic Imaging
Trillium Health Partners
ON · ON, Canada
- Full-time
…be required to cross-train in at least one other modality to support operational needs across…
Added 17 mins ago
Night Auditor
Northland Properties
London, ON
Team Member and Friends & Family Hotel Discounts
Added 17 mins ago
Housekeeping Room Attendant
Northland Properties
London, ON
Team Member and Friends & Family Hotel Discounts
Added 17 mins ago
Insurance Payables Administrator
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
…Insurance Payable Administrator to join our growing Accounting Team. In this role, you’ll play an important part in supporting our financial operations, ensuring accuracy, efficiency, and…
Added 17 mins ago
Store Manager - Roots South Edmonton Common
Roots
Edmonton, AB
…to excel. Our company depends on systems and processes that support the continued learning and development of our people. Roots is a company in which you can grow and benefit from the great…
Added 17 mins ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Hamilton, ON
…their products. You’ll spend time inside and outside the store, support the team with day-to-day operations, and connect with customers in the…
Added 17 mins ago
Construction - Project Coordinator
The Employee Experience Team
Brantford, ON
…and administrative tracking while also supporting daily site operations. Also provides general administrative support for the construction team and assists with queries from the staff,…
Added 17 mins ago
Warehouse Associate
Sexton Family of Companies
Calgary, AB
All members of the Kenroc team will demonstrate respect and ethical conduct, will work safely, provide excellent customer service, and will work with the team to support superior…
Added 17 mins ago
B
Branch Ops Manager
BMO
London, ON · LON
- Full-time
Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.
Added 17 mins ago
B
Customer Service Representative
BMO
Campbellford, ON
- Part-time
Acts as a key member of a collaborative and versatile branch and market team.
Added 17 mins ago
B
Customer Service Representative
BMO
Cobourg, ON
- Part-time
Acts as a key member of a collaborative and versatile branch and market team.
Added 17 mins ago
B
Branch Operations Manager
BMO
Saint John, NB · Fredericton, NB · CHIP
- Full-time
Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

Burlington Public Library

Customer & Programming Associate (Temporary - up to 18 Months)

Burlington, ON, L7R 1J4, Canada

Title: Customer & Programming Associate - Temporary Department: Customer Experience Reports to: Branch Manager Classification: Temporary, Part-Time (up to 18 months) Hours per Week: 20 hours Salary Range: $33.49 - $39.40 per hour + benefits Posted: November 9, 2026 Closes: November 23, 2026 at 4 PM Eastern · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Title: Customer & Programming Associate - Temporary Department: Customer Experience Reports to: Branch Manager Classification: Temporary, Part-Time (up to 18 months) Hours per Week: 20 hours Salary Range: $33.49 - $39.40 per hour + benefits Posted: November 9, 2026 Closes: November 23, 2026 at 4 PM Eastern
Job type: Part-time
Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Title:                     Customer & Programming Associate - Temporary
Department: Customer Experience
Reports to: Branch Manager
Classification:   Temporary, Part-Time (up to 18 months)
Hours per Week: 20 hours
Salary Range:     $33.49 - $39.40 per hour + benefits
Posted:   November 9, 2026
Closes: November 23, 2026 at 4 PM Eastern

***This position will fill an existing temporary vacancy

About the Library

Everyone at Burlington Public Library, no matter what your role, works together for the betterment of the people, the community, and the organization we serve.

We bring our best selves to work, delight in helping others, and have an abiding passion for service excellence. Each of us excels in the personal qualities and skills that are essential to our work and the BPL Team.

Qualifications:

Education:

Undergraduate degree or post-secondary diploma required.
Library Techniques diploma an asset.

Experience:

Previous library or customer service experience is an asset.
Previous program delivery experience is an asset

Overall Purpose:
As a member of the Customer Experience team, this position models BPL’s values in all interactions, provides proactive customer-centered service, and is proficient in customer service routines and the Integrated Library System.

Key Accountabilities:
Provide proactive customer-centered service in person, by phone, and online by anticipating needs and looking for opportunities to create exceptional customer experiences.

Effectively use the Integrated Library System and other library tools to complete associated customer service routines and offer customer tech support.
Encourage, instruct, and assist customers in the use of all forms of library technology, including troubleshooting technology issues.
Perform materials handling tasks.
Under the guidance of the Manager and Branch Operations Lead, support collection initiatives, to ensure an accurate, tidy, balanced, and accessible collection that meets customer needs.
Under the direction of the Manager and Librarian, deliver and support programming
Participate on system-wide teams, working groups and customer service projects as required.
Perform additional position-related accountabilities assigned by management.

Key Business Relationships:

Internal: Staff at the Library; Customer Experience Managers, Librarians, Branch Operation Leads, Programmers, Clerks, Pages

External: Customers, Facility Partner Staff, where applicable. Occasionally will work with community partners

Key Competencies: Knowledge, Skills and Abilities

Behavioural:

Exemplify BPL’s values during all interactions and communications.
Communicate in a professional manner which is consistent and aligned with BPL’s voice and values.
Customer-first orientation and centricity
Collaborative and solution-focused approach to innovative problem solving and teamwork.
Passionate about continual learning, professional development, creativity, and analytical thinking.
Promote and celebrate diversity and inclusion in BPL’s collections and services.
Demonstrates resiliency and adaptability in resolving issues and switching tasks.
Engaging customers in conversation about the collection, books and reading, while demonstrating an awareness of trends and topics

Leadership:

Demonstrates excellent customer service and problem-solving skills
Champions of change in a positive and productive manner
Action-oriented and perseveres to address customer requests and concerns
Understands accountability

Technical:

Knowledge of BPL’s vision, mission, values, and strategic plan.
Knowledge and application of policies, processes, procedures, and systems within BPL
Knowledge of library Customer Experience Philosophy and Customer Experience Standards
Excellent time management skills with the ability to work as part of a team
Excellent customer service skills and the ability to work with a diverse group of people
Demonstrated critical thinking skills to guide and support the customer experience at all points of contact including de-escalation techniques.
Proficiency in Microsoft Office 365: Outlook, Word, Excel, PowerPoint, Teams
Proficiency with Integrated Library System and associated library tools and applications: library catalogue, online databases and e-resources
Knowledge of traditional and digital literacy
Excellent presentation skills in programming and service delivery.

Work Environment

Most work is completed in public library spaces while customers are present, with little exposure to noise, dirt, or external elements.
Physical work such as moving, changing, and setting up for programs or community spaces; shelving, shifting, packing and unpacking boxes.
There is moderate computer use and frequent contact by email, MS Teams, and phone.
Travel between branches within Burlington may be required. Mileage will be paid.

Working Hours

BPL is open seven days a week and schedules include regular evenings and weekends.
Duties may require work after-hours in case of emergency situations.

Physical Effort

Normal physical activity such as periodic standing, walking, sitting, and the use of basic motor skills.
Some continuous physical exertion required such as moving, changing, and setting up for programs or community spaces; shelving, shifting, packing and unpacking boxes.
Ability to move materials and supplies (up to 50lbs)
Extended periods of sitting at computer and telephone use.
Ability to stand for extended periods of time.
Ability to bend and stretch to reach high and low shelves.

Mental Effort

Moderate visual concentration while performing routine tasks requiring accuracy and attention to detail on a computer.
Maintaining a positive, professional, and diplomatic demeanor at all times
Moderate focus while sorting, shelving and maintaining collections.
Moderate stress for tight timelines, competing priorities and people/relationship management.
Providing service and feedback to multiple people simultaneously.

Working with us

As an employer, we have high expectations of the people we hire, and we are genuinely invested in the well-being, development, and work success of all employees.

Earnings for paid employees include a competitive salary, comprehensive benefits, development opportunities, generous vacation privileges, flexible work arrangements, compelling rewards and recognition, and retirement security.

Burlington Public Library is an equal opportunity employer. We are committed to creating a respectful, inclusive, and diverse workplace where everyone feels valued and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs. Please contact Human Resources at hr@bpl.on.ca.
If you have a disability that makes it difficult to apply using the online form, please call us at 905-639-3611 Ext. 1154.
We thank all applicants in advance and advise that we will contact only those selected for an interview.

Personal information on your résumé is collected under the authority of the Public Libraries Act, R.S.O. 1990 and will be used to determine eligibility for employment.

Apply About employer

More about this job

Responsibilities

Provide proactive, customer-centered service and technical support while maintaining library collections and assisting with programming. Perform materials handling tasks and participate in system-wide teams to ensure an accessible and tidy library environment.

Requirements

Requires an undergraduate degree or post-secondary diploma, with a Library Techniques diploma considered an asset. Previous library or customer service experience is preferred, along with proficiency in Microsoft Office and library systems.

Skills

Customer service
Integrated library system
Tech support
Programming delivery
Collection management
Troubleshooting
Microsoft Office 365
Time management
Critical thinking
De-escalation techniques
Presentation skills
Digital literacy
Communication
Problem solving
Teamwork

Benefits

Comprehensive benefits
Development opportunities
Generous vacation privileges
Flexible work arrangements
Rewards and recognition
Retirement security

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Integrated Library System
Library Services
Programming
Collection Management
Tech Support
Microsoft Office 365
Outlook
Word
Excel
PowerPoint
Teams
Digital Literacy
Public Library
Customer Service
Materials Handling
Troubleshooting
De-escalation
Presentation Skills
Time Management
Analytical Thinking
Diversity and Inclusion
Community Engagement
Library Catalogue
E-resources

Report this job