Jobs in Canada

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Added 2 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 2 hours ago
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Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and related disorders. Under the direction of…
Added 2 hours ago
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Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Updates departmental funding timelines with the Associate Chair of Education in line with McGill Postgraduate Medical Education (PGME) guidelines, updates, circulates for review and posts…
Added 2 hours ago
TH
Hospitality Associate -M H.A.
Trillium Health Partners
ON · ON, Canada
- Full-time
Must have the physical requirements to complete the job duties
Added 6 hours ago
WC
Temporary Part-time OMNI Customer Fulfillment Associate (4AM Start)
Walmart Canada
Ajax, ON
- Part-time
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 6 hours ago
WC
(CAN) Food & Consumables Team Associate (Grocery) Temporary - Contract ends May 17, 2027
Walmart Canada
Brampton, ON
- Contract
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 6 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate Temporary - Contract ends May 17, 2027
Walmart Canada
Brampton, ON
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 6 hours ago
WC
(CAN) Stockperson/Cartpusher Temporary - Contract ends May 17, 2027
Walmart Canada
Brampton, ON
- Contract
Added 6 hours ago
WC
(CAN) Stocking 1 Team Associate Temporary - Contract ends May 17, 2026
Walmart Canada
Brampton, ON
- Contract
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 6 hours ago
WC
(CAN) Front End Checkout Team Associate Temporary - Contract ends May 17, 2027
Walmart Canada
Brampton, ON
- Contract
Added 6 hours ago
WC
(CAN) Stocking 1 Team Associate Temporary - Contract ends May 17, 2027
Walmart Canada
Brampton, ON
- Contract
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 7 hours ago
KB
Yard Associate - Part time
Kent Building Supplies
Shediac, NB
- Part-time
As a Yard Associate, you’ll play a key role in delivering exceptional service to our customers by assisting with product selection, loading, and ensuring a safe and organized yard…
Added 7 hours ago
KB
Cashier
Kent Building Supplies
Shediac, NB
- Part-time
As a Cashier/ Customer Service Associate, you are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized…
Added 7 hours ago
Seasonal Retail Sales Associate, Meadowlands Plaza
Bell
Hamilton, ON
Added 8 hours ago
LV
SEASONAL SALES ASSOCIATE-EN
La Vie En Rose
Val-d'Or, QC
- Part-time
Added 8 hours ago
TH
Associé(e) comptoir des entrepreneurs (temps partiel)
The Home Depot Canada
Longueuil, QC
- Part-time
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 8 hours ago
TH
Temporary Sales Associate - Part-Time
Tommy Hilfiger
Mississauga, ON
- Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 9 hours ago
W
Temporary Part-time OMNI Customer Fulfillment Associate (4AM Start)
Walmart
Ajax, ON
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 9 hours ago
EI
Office Coordinator
Ecolab Inc.
Calgary, AB
- Full-time
Coordinate site access requirements for contractors, vendors, visitors, and temporary workers.
Added 9 hours ago
BP
Customer & Programming Associate (Temporary - up to 18 Months)
Burlington Public Library
Burlington, ON
- Part-time
Title: Customer & Programming Associate - Temporary
Added 9 hours ago
TH
Associé(e) ventes aux entrepreneurs (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 9 hours ago
TH
Spécialiste des ventes - Électroménagers (Temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 9 hours ago
TH
PRO Account Sales Associate: Part Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Part-time
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 9 hours ago
TH
Associé(e) aux ventes, Service aux entrepreneurs (temps plein)
The Home Depot Canada
Laval, QC
- Full-time
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 9 hours ago
TH
Pro Account Sales Associate Full Time ( BARRHAVEN)
The Home Depot Canada
Ottawa, ON
- Full-time
PASAs must have thorough knowledge of all departments and how to use the products in each department

Customer & Programming Associate (Temporary - up to 18 Months)

Burlington, ON, L7R 1J4, Canada

Title: Customer & Programming Associate - Temporary Department: Customer Experience Reports to: Branch Manager Classification: Temporary, Part-Time (up to 18 months) Hours per Week: 20 hours Salary Range: $33.49 - $39.40 per hour + benefits Posted: November 9, 2026 Closes: November 23, 2026 at 4 PM Eastern · Part-time

Apply on burlingtonpubliclibrary.applytojob.com About employer

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Job details

Pay: Title: Customer & Programming Associate - Temporary Department: Customer Experience Reports to: Branch Manager Classification: Temporary, Part-Time (up to 18 months) Hours per Week: 20 hours Salary Range: $33.49 - $39.40 per hour + benefits Posted: November 9, 2026 Closes: November 23, 2026 at 4 PM Eastern
Job type: Part-time
Apply by: Feb 7, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Title:                     Customer & Programming Associate - Temporary
Department: Customer Experience
Reports to: Branch Manager
Classification:   Temporary, Part-Time (up to 18 months)
Hours per Week: 20 hours
Salary Range:     $33.49 - $39.40 per hour + benefits
Posted:   November 9, 2026
Closes: November 23, 2026 at 4 PM Eastern

***This position will fill an existing temporary vacancy

About the Library

Everyone at Burlington Public Library, no matter what your role, works together for the betterment of the people, the community, and the organization we serve.

We bring our best selves to work, delight in helping others, and have an abiding passion for service excellence. Each of us excels in the personal qualities and skills that are essential to our work and the BPL Team.

Qualifications:

Education:

Undergraduate degree or post-secondary diploma required.
Library Techniques diploma an asset.

Experience:

Previous library or customer service experience is an asset.
Previous program delivery experience is an asset

Overall Purpose:
As a member of the Customer Experience team, this position models BPL’s values in all interactions, provides proactive customer-centered service, and is proficient in customer service routines and the Integrated Library System.

Key Accountabilities:
Provide proactive customer-centered service in person, by phone, and online by anticipating needs and looking for opportunities to create exceptional customer experiences.

Effectively use the Integrated Library System and other library tools to complete associated customer service routines and offer customer tech support.
Encourage, instruct, and assist customers in the use of all forms of library technology, including troubleshooting technology issues.
Perform materials handling tasks.
Under the guidance of the Manager and Branch Operations Lead, support collection initiatives, to ensure an accurate, tidy, balanced, and accessible collection that meets customer needs.
Under the direction of the Manager and Librarian, deliver and support programming
Participate on system-wide teams, working groups and customer service projects as required.
Perform additional position-related accountabilities assigned by management.

Key Business Relationships:

Internal: Staff at the Library; Customer Experience Managers, Librarians, Branch Operation Leads, Programmers, Clerks, Pages

External: Customers, Facility Partner Staff, where applicable. Occasionally will work with community partners

Key Competencies: Knowledge, Skills and Abilities

Behavioural:

Exemplify BPL’s values during all interactions and communications.
Communicate in a professional manner which is consistent and aligned with BPL’s voice and values.
Customer-first orientation and centricity
Collaborative and solution-focused approach to innovative problem solving and teamwork.
Passionate about continual learning, professional development, creativity, and analytical thinking.
Promote and celebrate diversity and inclusion in BPL’s collections and services.
Demonstrates resiliency and adaptability in resolving issues and switching tasks.
Engaging customers in conversation about the collection, books and reading, while demonstrating an awareness of trends and topics

Leadership:

Demonstrates excellent customer service and problem-solving skills
Champions of change in a positive and productive manner
Action-oriented and perseveres to address customer requests and concerns
Understands accountability

Technical:

Knowledge of BPL’s vision, mission, values, and strategic plan.
Knowledge and application of policies, processes, procedures, and systems within BPL
Knowledge of library Customer Experience Philosophy and Customer Experience Standards
Excellent time management skills with the ability to work as part of a team
Excellent customer service skills and the ability to work with a diverse group of people
Demonstrated critical thinking skills to guide and support the customer experience at all points of contact including de-escalation techniques.
Proficiency in Microsoft Office 365: Outlook, Word, Excel, PowerPoint, Teams
Proficiency with Integrated Library System and associated library tools and applications: library catalogue, online databases and e-resources
Knowledge of traditional and digital literacy
Excellent presentation skills in programming and service delivery.

Work Environment

Most work is completed in public library spaces while customers are present, with little exposure to noise, dirt, or external elements.
Physical work such as moving, changing, and setting up for programs or community spaces; shelving, shifting, packing and unpacking boxes.
There is moderate computer use and frequent contact by email, MS Teams, and phone.
Travel between branches within Burlington may be required. Mileage will be paid.

Working Hours

BPL is open seven days a week and schedules include regular evenings and weekends.
Duties may require work after-hours in case of emergency situations.

Physical Effort

Normal physical activity such as periodic standing, walking, sitting, and the use of basic motor skills.
Some continuous physical exertion required such as moving, changing, and setting up for programs or community spaces; shelving, shifting, packing and unpacking boxes.
Ability to move materials and supplies (up to 50lbs)
Extended periods of sitting at computer and telephone use.
Ability to stand for extended periods of time.
Ability to bend and stretch to reach high and low shelves.

Mental Effort

Moderate visual concentration while performing routine tasks requiring accuracy and attention to detail on a computer.
Maintaining a positive, professional, and diplomatic demeanor at all times
Moderate focus while sorting, shelving and maintaining collections.
Moderate stress for tight timelines, competing priorities and people/relationship management.
Providing service and feedback to multiple people simultaneously.

Working with us

As an employer, we have high expectations of the people we hire, and we are genuinely invested in the well-being, development, and work success of all employees.

Earnings for paid employees include a competitive salary, comprehensive benefits, development opportunities, generous vacation privileges, flexible work arrangements, compelling rewards and recognition, and retirement security.

Burlington Public Library is an equal opportunity employer. We are committed to creating a respectful, inclusive, and diverse workplace where everyone feels valued and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs. Please contact Human Resources at hr@bpl.on.ca.
If you have a disability that makes it difficult to apply using the online form, please call us at 905-639-3611 Ext. 1154.
We thank all applicants in advance and advise that we will contact only those selected for an interview.

Personal information on your résumé is collected under the authority of the Public Libraries Act, R.S.O. 1990 and will be used to determine eligibility for employment.

Apply on burlingtonpubliclibrary.applytojob.com About employer

More about this job

Responsibilities

Provide proactive, customer-centered service and technical support while maintaining library collections and assisting with programming. Perform materials handling tasks and participate in system-wide teams to ensure an accessible and tidy library environment.

Requirements

Requires an undergraduate degree or post-secondary diploma, with a Library Techniques diploma considered an asset. Previous library or customer service experience is preferred, along with proficiency in Microsoft Office and library systems.

Skills

Customer service
Integrated library system
Tech support
Programming delivery
Collection management
Troubleshooting
Microsoft Office 365
Time management
Critical thinking
De-escalation techniques
Presentation skills
Digital literacy
Communication
Problem solving
Teamwork

Benefits

Comprehensive benefits
Development opportunities
Generous vacation privileges
Flexible work arrangements
Rewards and recognition
Retirement security

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Integrated Library System
Library Services
Programming
Collection Management
Tech Support
Microsoft Office 365
Outlook
Word
Excel
PowerPoint
Teams
Digital Literacy
Public Library
Customer Service
Materials Handling
Troubleshooting
De-escalation
Presentation Skills
Time Management
Analytical Thinking
Diversity and Inclusion
Community Engagement
Library Catalogue
E-resources

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Jobs in Canada