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Burlington Public Library

Page - On-Site

Burlington, ON, L7R 1J4, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Jan 28, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Title: Page
Location: We currently have 1 position at Aldershot branch
Department: Customer Experience
Reports to: Branch Manager
Classification: Part Time
Hours per Week: 8-16 hours
Salary Range: Minimum Wage
Posted: October 30, 2026
Closes: November 6, 2026,  at 4:00 PM EST

**This job posting is for an existing vacancy.

About the Library

Everyone at Burlington Public Library, no matter what your role, works together for the betterment of the people, the community, and the organization we serve.

We bring our best selves to work, delight in helping others, and have an abiding passion for service excellence. Each of us excels in the personal qualities and skills that are essential to our work and the BPL Team.

Qualifications:
Education: Completion of Grade 8

Overall Purpose:
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions, provides timely access to library materials through sorting, shelving, and maintaining library shelves and spaces.

Key Accountabilities:

Sort and shelve library materials.
Maintain library shelves by shelf reading and shifting items.
Maintain library spaces by clearing, cleaning, and straightening.
Search and scanning for material from assigned lists.
Provide directional customer service and referral to other library staff.
Perform materials handling tasks, including checking in material as directed.
Additional duties including photocopying of materials, labeling, packing and unpacking boxes, cleaning and inspecting library materials and equipment.
Perform additional position-related accountabilities assigned by management.

Key Business Relationships:

Internal:

Staff at the Library; Branch Operations Leads, Customer Experience Managers, Pages, Customer & Programming Associates, Librarians, Programmers, Clerks.

External:

Customers

Key Competencies: Knowledge, Skills and Abilities

Behavioural:

Model BPL’s values during all interactions and communications
Communicate in a professional manner which is consistent and aligned with BPL’s Voice document
Customer-first orientation and centricity
Collaborative and solution-focused approach to problem solving and teamwork
Participate in continuous learning and creativity
Understand and appreciate celebrate diversity and inclusion in BPL’s collections and services
Demonstrates resiliency and adaptability in resolving issues and switching tasks

Leadership:

Demonstrates good judgment, accuracy, and has attention to detail
Understands accountability

Technical:

Knowledge of BPL’s vision, mission, values, and strategic plan.
Knowledge of policies, processes, procedures, and systems within BPL
Knowledge of library Customer Experience Philosophy and Customer Experience Standards

Work Environment

Most work is completed in public library spaces, while customers are present, with little exposure to noise, dirt, or external elements.
Physical work such as moving, changing, and setting up for programs for community spaces; shelving, shifting, packing and unpacking boxes.
There is minimal computer use and contact by email and MS Teams.

Working Hours

BPL is a 7 days per week service and schedules include regular evenings and weekends.

Physical and Mental Effort

Normal physical activity such as periodic standing, walking, sitting and the use of basic motor skills.
Some continuous physical exertion required such as moving, changing, and setting up for programs or community spaces; shelving, shifting, packing and unpacking boxes.
Ability to move materials and supplies (up to 50lbs)
Ability to stand for extended periods of time
Ability to bend and stretch to reach high and low shelves
Maintain a positive, professional, and diplomatic demeanor at all times
Moderate focus while sorting, shelving, and maintaining collections.

Working with us

As an employer, we have high expectations of the people we hire, and we are genuinely invested in the well-being, development, and work success of all employees.

Burlington Public Library is an equal opportunity employer. We are committed to creating a respectful, inclusive, and diverse workplace where everyone feels valued and supported. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

For more information about working at BPL, please visit www.bpl.on.ca/about/careers

If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs. Please contact Human Resources at hr@bpl.on.ca

If you have a disability that makes it difficult to apply using the online form, please call us at 905-639-3611 Ext. 1105.

We thank all applicants in advance and advise that we will contact only those selected for an interview.

Personal information on your resume is collected under the authority of the Public Libraries Act, R.S.O. 1990 and will be used to determine eligibility for employment.

Apply About employer

More about this job

Responsibilities

Sort, shelve, search for, and handle library materials, while maintaining shelves and public spaces. Provide basic directional assistance to customers and complete related tasks such as cleaning, labeling, and packing materials.

Requirements

Completion of Grade 8 is required. The role calls for attention to detail, accuracy, professional and customer-focused conduct, teamwork, adaptability, and the ability to perform physical tasks, including moving materials weighing up to 50 pounds.

Skills

Sorting And Shelving Materials
Shelf Reading
Maintaining Library Spaces
Searching And Scanning
Directional Customer Service
Materials Handling
Attention To Detail
Accuracy
Professional Communication
Teamwork
Problem Solving
Adaptability
Resilience
Diversity And Inclusion

Visa sponsorship

Not detected in the job text

Keywords

Library Materials
Sorting
Shelving
Shelf Reading
Materials Handling
Customer Service
Customer Experience
Library Operations
Scanning
Cleaning
Labeling
Photocopying
Teamwork
Problem Solving
Diversity And Inclusion
Microsoft Teams

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