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Added 46 mins ago
Microbiologist - 174871
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ON · Durham, ON
Full-time
Keywords Microbiologist, QC Microbiology, Environmental Monitoring, EM, GMP, Cleanroom Operations, ISO 5, ISO 7, Analytical Chemistry, Standard Curve, Calibration Curve, Interpolation,…
Added 1 hour ago
Executive Operations Coordinator
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Full-time
This is the coordination hub of the company. Right now that work is spread across the CEO, the VP of Strategy and Operations and two account managers who should be spending their time with…
Added 1 hour ago
IT Support Analyst Student
BURNCO Rock Products Ltd
Calgary, AB
Full-time
…initiatives. This role is ideal for someone passionate about IT operations, eager to build hands-on skills, and excited to work within a collaborative…
Added 2 hours ago
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Actuarial Analyst - Winter 2027 Co-op/Intern
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…materials by running/programming machines to perform the proper operations and by reading and interpreting…
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Contract
transfer to support ongoing operations and long term solution sustainability.
Added 4 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
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…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 4 hours ago
Analyst/Sr. Analyst, Global Incentive Compensation
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Job Experience: 3-5+ years of experience in operations, data analysis, strategy & operations, consulting, or a related field
Added 4 hours ago
Manager, Quota and Capacity Planning
Salesforce Partner Canada
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Fleet Analyst
Keyera
Calgary, AB
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Senior Financial Analyst, Customer Support
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Loblaw is seeking a highly motivated and customer-focused Senior Financial Analyst to join our Enterprise Business Services team in a centralized Customer Support role. This position is…
Added 4 hours ago
Analyst, Investor Relations Reporting
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Added 4 hours ago
Retail and Wealth Operational Risk Analyst, Winter 2027 (Co-op/Internship) - 4 Months
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Added 4 hours ago
Senior Consultant - Microsoft Sentinel and Defender Engineer
EY
Winnipeg, MB · Toronto, ON · Quebec, QC · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Waterloo, ON · Calgary, AB
Microsoft Certified: Security Operations Analyst Associate (SC-200) is preferred. Azure, identity, architecture, or security certifications are considered an asset.
Added 4 hours ago
Senior Business Analyst
Manulife
Toronto, ON · Waterloo, ON
Full-time
The Senior Business Analyst is a key team member who partners with business stakeholders, Product Owners, and cross-functional teams to identify, analyze, and document business requirements…
Added 4 hours ago
Purchasing Analyst
Durham District School Board
Whitby, ON
Internship
Diploma in Operations Management or a related program and/or a bachelor’s degree in business, logistics, and/or supply chain management is required.
Added 4 hours ago
Senior Finance Operations Analyst, Collections & Cash Management
Liberty Mutual Canada
Toronto, ON
Full-time
Senior Finance Operations Analyst (Collections & Cash Management)
Added 4 hours ago
Analyst, ERP Systems, ERP Finance
University of Calgary
Calgary, AB
Full-time
ERP Finance within Finance is currently seeking a Full-time Temporary Relief Analyst, ERP Systems for approximately 7 months.

BURNCO Rock Products Ltd

IT Support Analyst Student

Calgary, AB, T2E 8N4, Canada

Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Are you a current student pursuing Computer Science or Information Technology? Do you enjoy tackling technical challenges and assisting others with their tech needs? We are #hiring an IT Support Student for a 4-month work term commencing May 2027, based out of our Calgary head office. If you’re a proactive, service-oriented individual with a strong interest in hardware, software, networking, and end-user support, we want to hear from you!

You will provide both onsite and remote technical support to BURNCO staff, acting as a key contact for troubleshooting, IT maintenance, and supporting broader technology initiatives. This role is ideal for someone passionate about IT operations, eager to build hands-on skills, and excited to work within a collaborative environment.

What you will be doing

Provide responsive onsite and remote IT support to end-users (hardware, software, mobile, peripherals, VOIP)
Troubleshoot technical issues and ensure high levels of customer satisfaction
Support day-to-day operations of IT systems and services
Assist with onboarding / offboarding processes including user set up and deprovisioning
Perform routine maintenance and inventory management across multiple sites
Maintain and update the IT knowledge base and documentation
Support and maintain IT assets, including desktops, laptops, printers, mobile devices, etc.
Create and manage user accounts in Active Directory and Office 365
Work with ServiceNow to manage incidents, requests, and change tracking
Collaborate with second and third-tier teams for escalations and project work
Participate in equipment setup, configuration, and vendor coordination
Travel to BURNCO sites to support as needed
Maintain clean and organized server and equipment rooms
Support emergency response efforts, including after-hours when required
Carry out additional duties as directed by the IT team

What we would like from you

Currently pursuing post-secondary education in Computer Science, IT, or a related field
Strong analytical, troubleshooting, and problem-solving abilities
Excellent communication and interpersonal skills
Comfortable working independently and in a team environment
Familiarity with Microsoft 365, Windows OS, and mobile platforms (iOS / Android)
Exposure to Active Directory, Citrix, and basic networking concepts would be considered an asset
Knowledge of or willingness to learn ServiceNow platform
A self-motivated attitude with a strong customer service mindset
Willingness to travel to industrial work sites and lift moderately heavy equipment
Passionate about learning and applying IT best practices in a professional setting

Location and other key details:

This is a 4-month temporary position commencing May 2027, based out of our Calgary head office: 5055 11th St NE, Calgary, Alberta
The hours of work will be Monday to Friday, 40 hours per week; on call availability may be required
Occasional travel to multiple BURNCO sites is expected; candidates must be comfortable working in an industrial environment where PPE (Personal Protective Equipment) is required
Manual dexterity is essential for operating computer equipment, tools, and related components
Must be capable of lifting and transporting moderately heavy items such as desktop computers, switches, UPS units, and other peripherals

Why BURNCO?

Be part of a supportive, high-performing team that values your growth and success
Gain hands-on experience with opportunities for learning and development
Enjoy competitive compensation
Experience our inclusive, collaborative, and safety-focused culture

Apply About employer

More about this job

Responsibilities

Provide onsite and remote technical support for hardware, software, and IT systems while maintaining documentation and inventory. Collaborate with internal teams to manage incidents, user accounts, and equipment configurations across various company sites.

Requirements

Candidates must be currently pursuing post-secondary education in Computer Science, IT, or a related field. Strong analytical, troubleshooting, and communication skills are required, along with a willingness to travel to industrial sites.

Skills

IT support
Hardware troubleshooting
Software support
Networking
Active Directory
Office 365
ServiceNow
Technical documentation
Inventory management
Customer service
Problem-solving
Communication skills
Windows OS
Mobile platforms
VOIP
Asset management

Benefits

Competitive compensation
Hands-on experience
Learning and development opportunities
Supportive team environment

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Computer Science
Information Technology
Hardware
Software
Networking
Active Directory
Office 365
ServiceNow
Windows OS
iOS
Android
VOIP
Inventory Management
Technical Troubleshooting
Asset Management
Citrix
End-user Support
IT Operations
Industrial Environment

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