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Added 1 min ago
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Senior Consultant – Dayforce (Benefits)
OnActuate
Canada
- Contract
…is our core value, and this influences the ways in which we support and develop our team, and the ways in which we build relationships with our clients. Our delivery teams work…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Edmonton, AB
- Part-time
Actively support the store team to achieve sales, service and operational goals.
Added 1 hour ago
TP
Electrical Designer
T&T Power Group
Wellesley, ON
- $70,000 to $100,000 CAD / year
- Full-time
You'll become an important member of a growing, fun-loving, hardworking, and determined team. If you hold yourself to high standards, your impact will be significant and immediate.
Added 1 hour ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 1 hour ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
Understand order of operations and support quality fixturing
Added 1 hour ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 1 hour ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Investigate and perform root cause analysis on non-conformance and scrap events. Communicate as required with Team Leader, Quality Analyst and Programming support on findings and correct…
Added 1 hour ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 1 hour ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 1 hour ago
UO
Clinical Manager, Student Health and Wellness
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our…
Added 1 hour ago
COOP Student, Data Sol Developer
CityofOttawa
Ottawa, ON
Work effectively as a team member and independently
Added 1 hour ago
Fraud Analyst
Rogers Communications
Toronto, ON
…recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our…
Added 1 hour ago
RC
Weekend Part Time Operations Generalist
Rogers Communications
Edmonton, AB
- Part-time
…recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our…
Added 1 hour ago
Category Lead
Rogers Communications
Brampton, ON
Provide leadership and guidance to business partners and the IT Procurement team on best-in-class procurement practices, on-going advancements and opportunities associated with assigned…
Added 2 hours ago
FH
Regional Division Head - Maternal Fetal Medicine, Regional Department of Obstetrics & Gynecology
Fraser Health Authority
Surrey, BC
- Part-time
Active member of MFM division - Fraser Health Authority
Added 2 hours ago
FH
Program Medical Director - Indigenous Health
Fraser Health Authority
Surrey, BC
- Part-time
…significant change is anticipated. Actively participates as a member of joint Aboriginal Health leadership tables, including the Aboriginal Health Steering Committee, the Aboriginal Health…
Added 2 hours ago
FH
Coordinator, Milk/Formula Handling Room - Royal Columbian Hospital
Fraser Health Authority
New Westminster, BC
- $46.52 to $58.07 CAD / hour
- Volunteer
Ability to work as a team member and to deal effectively with patients, customers, families, caregivers, vendors and health professionals.
Added 2 hours ago
FH
Site Medical Director - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- Part-time
We are seeking an innovative physician to join our team as a Site Medical Director (SMD) for Chilliwack General Hospital (CGH). The SMD will build and support a culture of patient and…
Added 3 hours ago
OV
Curling Centre Manager | Full-Time | Temple Gardens Centre
Oak View Group
Moose Jaw, SK
- $58,000 to $62,000 CAD / year
- Full-time
Must have a collaborative and team-oriented approach, with a willingness to support other departments and venue operations as required.
Added 3 hours ago
Structural Superintendent - Future Opportunities
Aecon
Saskatoon, SK · Calgary, AB · MB
…through the unique talents and collaborative spirit of every team member. If you’re inspired to make a difference through future-building projects, join our best-in-class…
Added 3 hours ago
FS
Residential Concierge - Part Time
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Part-time
With local knowledge and insights about activities in the city. The Residential Concierge team does wonders to enhance residents’ experiences, making their home life in Toronto that much…
Added 4 hours ago
Client Executive
XenTegra
ON
We take care of our people. Here is what you can expect as a full-time XenTegra team member:
Added 4 hours ago
R
Mail Insert Operator
REPAY
Mississauga, ON
- Full-time
Collaborate with team members to meet production targets and deadlines

Burrard

Reservations Agent

Whistler, BC, Canada

Up to $25 CAD / hour · Full-time

Apply About employer

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Job details

Pay: Up to $25 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 10, 2026

Original job description

Join the Crystal Lodge Team as a Reservations Agent!

Love Whistler?

Love hospitality?

Great at turning enquiries into bookings? We might have just the role for you!

At the Crystal Lodge, we’re all about creating awesome Whistler experiences. Located in the heart of Whistler Village and surrounded by stunning mountain scenery, we offer guests the perfect base for their next adventure.

We’re looking for a full-time Reservations Agent to join our friendly team. If you have experience in reservations, sales, or front desk operations, enjoy connecting with people, and love sharing your local knowledge, we’d love to hear from you!

This is more than taking bookings. You’ll play an important role in shaping our guests’ experiences before they even arrive, while helping us make the most of our rooms, rates, and revenue opportunities.

What You'll Be Doing

Own the reservations experience: Manage day-to-day reservations enquiries by phone and email, creating bookings through our in-house reservations system.
Keep things running smoothly: Monitor bookings, rate guarantees, packages, and online travel agency extranets to ensure everything is accurate and up to date.
Make every booking count: Identify opportunities to improve reservation processes, enhance the guest experience, and maximise hotel revenue.
Make arrivals seamless: Act as a key link between the reservations process and our Front Desk team, resolving guest queries before arrival.
Share your knowledge: Support the Front Desk team when needed, including reservations training as directed by the Reservations Coordinator and/or Director of Sales & Marketing.
Keep our rooms available: Manage hotel availability across GDS channels, online travel agency extranets, and our website as required.
Be a team player: Support our Sales Coordinator and Sales & Marketing Coordinator with group enquiries, weddings, and events when needed.
Do your bit for the planet: Support our environmental commitments through responsible waste separation, water and energy conservation, and participation in green initiatives.

What We're Looking For

You don't need to know everything on day one, but you'll bring a positive attitude, a willingness to learn, and a genuine interest in delivering great hospitality.

Ideally, you'll have:

Experience in hotel reservations and/or front desk operations, preferably within a medium-sized property, with a strong understanding of customer service and sales.
Post-secondary education or equivalent experience.
A track record of contributing to improvements in service quality and operational standards.
A proactive, energetic approach, with the ability to recognise opportunities to enhance the guest experience and drive revenue.
A strong work ethic and the confidence to take ownership of your responsibilities.
Excellent organisational and time-management skills, with the ability to juggle competing priorities while remaining calm and professional.
Strong computer skills, including Microsoft Outlook, Word, and Excel, along with experience using hotel operating systems and software.
Excellent attention to detail and the ability to meet deadlines in a busy environment.
Strong written and verbal communication skills.
A collaborative mindset and a positive attitude that makes working together enjoyable.

Most importantly, you'll understand that great guest experiences start long before guests walk through our doors!

Why Work With Us?

We believe that creating awesome Whistler experiences starts with taking care of the people who make them happen.

As a member of the Crystal Crew, you'll enjoy:

Team Member discounts at Beacon Pub & Eatery and Table Nineteen at Nicklaus North.
Extended health benefits to support your wellbeing.
Shared staff housing is available!
A complimentary annual hotel stay - because you deserve a little Whistler getaway, too!
Access to summer and winter programs to help you make the most of life in Whistler.
Golf discounts at GolfBC courses.
Service awards, celebrations, and year-round team events!

Ready to Join the Crystal?

If you're passionate about hospitality, enjoy working with people, and love all things Whistler, we'd love to hear from you!

Bring your experience, your ideas, and your positive attitude. Together, we'll keep creating awesome Whistler experiences, one booking at a time.

Apply About employer

More about this job

Responsibilities

Manage daily reservation enquiries and bookings while ensuring accurate hotel availability across all booking channels. Act as a key link between the reservations process and the front desk team to resolve guest queries and maximize revenue opportunities.

Requirements

Requires experience in hotel reservations or front desk operations and strong computer skills including Microsoft Office. Candidates should possess excellent organizational abilities, a proactive approach to guest service, and a willingness to learn.

Skills

Reservations management
Customer service
Sales
Front desk operations
Communication
Time management
Organizational skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Hotel operating systems
Revenue management
Attention to detail
Problem solving
Collaboration

Benefits

Team member discounts
Extended health benefits
Shared staff housing
Complimentary annual hotel stay
Summer and winter programs
Golf discounts
Service awards
Team events

Visa sponsorship

Not detected in the job text

Keywords

Reservations
Hospitality
Whistler
Front Desk
Sales
Revenue Management
GDS
Online Travel Agency
Extranet
Microsoft Outlook
Microsoft Word
Microsoft Excel
Customer Service
Operational Standards
Waste Separation
Energy Conservation
Group Enquiries
Events
Time Management
Communication Skills

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