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Added 2 mins ago
CB
Physiotherapist
Cree Board of Health and Social Services of James Bay
Chisasibi, QC
- Full-time
…to the neurological, musculoskeletal, and cardiorespiratory systems, determines a treatment plan, and performs interventions with the goal of achieving optimal functional performance. The…
Added 2 mins ago
CB
Physiotherapist
Cree Board of Health and Social Services of James Bay
Chisasibi, QC
- Full-time
…to the neurological, musculoskeletal, and cardiorespiratory systems, determines a treatment plan, and performs interventions with the goal of achieving optimal functional performance. He…
Added 2 mins ago
B
Recommissioning Engineer – Energy & Decarbonization
BPA
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking an experienced Recommissioning Engineer to support building performance optimization, decarbonization initiatives, and energy‑efficiency projects across commercial,…
Added 2 mins ago
CI
Bilingual Reimbursement Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
Professional Growth: We invest in our people. You will have opportunities to expand your knowledge in healthcare systems, and pharmaceutical support services. You will also have access to…
Added 2 mins ago
FC
Site Administrator
Flatstone Construction
Saskatoon, SK
- Full-time
Professional development: support for ongoing learning and training opportunities
Added 2 mins ago
BP
Lead Electrical Engineer
Bunch Projects
Calgary, AB
- Full-time
…We are seeking an experienced Electrical Engineer, Lead to support the full lifecycle delivery of EPC…
Added 2 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
This position requires a versatile audit professional who is comfortable working across financial, operational, and technology environments. The successful candidate will evaluate the…
Added 2 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 2 mins ago
BP
Senior Project Engineer
Bunch Projects
Calgary, AB
- Full-time
…The successful candidate will provide technical and project support across cross-functional teams, interface with clients, discipline leads, and contractors, and help drive successful…
Added 2 mins ago
BP
Document Control and Proposal Coordinator
Bunch Projects
Calgary, AB
- Full-time
We are seeking an experienced Document Control and Proposal Coordinator to support the full lifecycle delivery of EPC projects and contribute to the overall efficiency of our operations.
Added 2 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 17 mins ago
AT
Courier Driver
Armour Transportation Systems
Dartmouth, NS
- Full-time
We’re looking for a dependable and professional Courier Driver. As a Courier Driver at Armour, you’ll play a key role in ensuring timely and accurate delivery of packages across assigned…
Added 17 mins ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.
Added 32 mins ago
W
Technical Consultant II, Water Engineer
Worley
Vancouver, BC · Calgary, AB
- Full-time
…Canada and North America, you will contribute to projects that support responsible development in the mining, chemicals, energy, infrastructure, and environmental…
Added 47 mins ago
AC
Dietary Aide
Aramark Canada
London, ON
- Full-time
The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and…
Added 47 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 47 mins ago
BC
Registered Nurse - CCU
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 47 mins ago
BC
Registered Nurse - Mental Health Inpatient - Job Share
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 47 mins ago
BC
Registered Nurse - Complex Care (C4)
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 47 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 47 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Support 24/7- you’re not on your own (managers on call, physicians, allied health and support staff).
Added 47 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 47 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Assist in prescription preparation to company's standards and professional services
Added 47 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Part-time
Assist in prescription preparation to company's standards and professional services
Added 52 mins ago
NC
Solutions architect - cloud management and monitoring
National Consultants Professionals Ltd
Woodbridge, ON
- From $66.15 CAD / hour
- Full-time
- Contract
- On-site
Prepare cost-benefit and return-on-investment analyses to support system implementation

Burrard

Reservations Agent

Whistler, BC, Canada

Up to $25 CAD / hour · Full-time

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Job details

Pay: Up to $25 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 10, 2026

Original job description

Join the Crystal Lodge Team as a Reservations Agent!

Love Whistler?

Love hospitality?

Great at turning enquiries into bookings? We might have just the role for you!

At the Crystal Lodge, we’re all about creating awesome Whistler experiences. Located in the heart of Whistler Village and surrounded by stunning mountain scenery, we offer guests the perfect base for their next adventure.

We’re looking for a full-time Reservations Agent to join our friendly team. If you have experience in reservations, sales, or front desk operations, enjoy connecting with people, and love sharing your local knowledge, we’d love to hear from you!

This is more than taking bookings. You’ll play an important role in shaping our guests’ experiences before they even arrive, while helping us make the most of our rooms, rates, and revenue opportunities.

What You'll Be Doing

Own the reservations experience: Manage day-to-day reservations enquiries by phone and email, creating bookings through our in-house reservations system.
Keep things running smoothly: Monitor bookings, rate guarantees, packages, and online travel agency extranets to ensure everything is accurate and up to date.
Make every booking count: Identify opportunities to improve reservation processes, enhance the guest experience, and maximise hotel revenue.
Make arrivals seamless: Act as a key link between the reservations process and our Front Desk team, resolving guest queries before arrival.
Share your knowledge: Support the Front Desk team when needed, including reservations training as directed by the Reservations Coordinator and/or Director of Sales & Marketing.
Keep our rooms available: Manage hotel availability across GDS channels, online travel agency extranets, and our website as required.
Be a team player: Support our Sales Coordinator and Sales & Marketing Coordinator with group enquiries, weddings, and events when needed.
Do your bit for the planet: Support our environmental commitments through responsible waste separation, water and energy conservation, and participation in green initiatives.

What We're Looking For

You don't need to know everything on day one, but you'll bring a positive attitude, a willingness to learn, and a genuine interest in delivering great hospitality.

Ideally, you'll have:

Experience in hotel reservations and/or front desk operations, preferably within a medium-sized property, with a strong understanding of customer service and sales.
Post-secondary education or equivalent experience.
A track record of contributing to improvements in service quality and operational standards.
A proactive, energetic approach, with the ability to recognise opportunities to enhance the guest experience and drive revenue.
A strong work ethic and the confidence to take ownership of your responsibilities.
Excellent organisational and time-management skills, with the ability to juggle competing priorities while remaining calm and professional.
Strong computer skills, including Microsoft Outlook, Word, and Excel, along with experience using hotel operating systems and software.
Excellent attention to detail and the ability to meet deadlines in a busy environment.
Strong written and verbal communication skills.
A collaborative mindset and a positive attitude that makes working together enjoyable.

Most importantly, you'll understand that great guest experiences start long before guests walk through our doors!

Why Work With Us?

We believe that creating awesome Whistler experiences starts with taking care of the people who make them happen.

As a member of the Crystal Crew, you'll enjoy:

Team Member discounts at Beacon Pub & Eatery and Table Nineteen at Nicklaus North.
Extended health benefits to support your wellbeing.
Shared staff housing is available!
A complimentary annual hotel stay - because you deserve a little Whistler getaway, too!
Access to summer and winter programs to help you make the most of life in Whistler.
Golf discounts at GolfBC courses.
Service awards, celebrations, and year-round team events!

Ready to Join the Crystal?

If you're passionate about hospitality, enjoy working with people, and love all things Whistler, we'd love to hear from you!

Bring your experience, your ideas, and your positive attitude. Together, we'll keep creating awesome Whistler experiences, one booking at a time.

Apply About employer

More about this job

Responsibilities

Manage daily reservation enquiries and bookings while ensuring accurate hotel availability across all booking channels. Act as a key link between the reservations process and the front desk team to resolve guest queries and maximize revenue opportunities.

Requirements

Requires experience in hotel reservations or front desk operations and strong computer skills including Microsoft Office. Candidates should possess excellent organizational abilities, a proactive approach to guest service, and a willingness to learn.

Skills

Reservations management
Customer service
Sales
Front desk operations
Communication
Time management
Organizational skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Hotel operating systems
Revenue management
Attention to detail
Problem solving
Collaboration

Benefits

Team member discounts
Extended health benefits
Shared staff housing
Complimentary annual hotel stay
Summer and winter programs
Golf discounts
Service awards
Team events

Visa sponsorship

Not detected in the job text

Keywords

Reservations
Hospitality
Whistler
Front Desk
Sales
Revenue Management
GDS
Online Travel Agency
Extranet
Microsoft Outlook
Microsoft Word
Microsoft Excel
Customer Service
Operational Standards
Waste Separation
Energy Conservation
Group Enquiries
Events
Time Management
Communication Skills

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