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Added 46 mins ago
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Assistant Store Manager - Customer Experience
PetSmart
Grande Prairie, AB
- Full-time
PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy.…
Added 1 hour ago
BB
Assistant Retail Manager - Sales
Best Buy Canada
Thunder Bay, ON
- Full-time
You’ll love it here! We are hiring immediately for an assistant retail manager, which we call an assistant store leader. As an assistant retail manager, you will lead and coach a team of…
Added 1 hour ago
BP
General Manager - Boston Pizza West Springs
Boston Pizza
Calgary, AB
- Full-time
Are you a hands-on restaurant leader who thrives in a fast-paced, community-focused environment? Boston Pizza West Springs is looking for an energetic and experienced General Manager to…
Added 2 hours ago
SM
Store Manager
Summerhill Market
Toronto, ON
- Full-time
Store Manager, Assistant Store Manager, Department Manager, or comparable leadership experience.
Added 3 hours ago
FG
Laline - Part Time Team Lead - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
Help resolve customer concerns in the absence of the Store Manager or Assistant Manager
Added 4 hours ago
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Assistant Team Leader
Dollarama
Gatineau, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 4 hours ago
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Team Leader
Dollarama
Bromont, QC
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 4 hours ago
TS
Educator/Key Holder
Tokyo Smoke
London, ON
- Part-time
Complete tasks as assigned by the Store Manager and Assistant Store Manager
Added 5 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Dartmouth, NS
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 5 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Cap-aux-Meules, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 5 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Drummondville, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 6 hours ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Quebec, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 6 hours ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Alma, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 6 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Ste.-Foy, QC · SAINTE-FOY, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 6 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Alma, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 6 hours ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Laval, QC
- Full-time
As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training…
Added 6 hours ago
D
Team Leader
Dollarama
Terrebonne, QC
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 6 hours ago
P
Store Manager- Royalmount
Pandora
Mont-Royal, QC
- Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 6 hours ago
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Store Manager- Metrotown
Pandora
Burnaby, BC
- Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 7 hours ago
T
Retail Floor Supervisor - Brampton (Full-Time)
Talize
Brampton, ON
- Full-time
In-Person Interview: Following the PI assessments, successful candidates will be invited for an in-person store visit. This will include an interview and meet-and-greet with the Store’s…
Added 7 hours ago
TI
Retail Floor Supervisor - Brampton (Full-Time)
Talize Inc / Recycling Rewards
Brampton, ON
- Full-time
In-Person Interview: Following the PI assessments, successful candidates will be invited for an in-person store visit. This will include an interview and meet-and-greet with the Store’s…
Added 7 hours ago
TN
Assistant Store Manager - Feeds' n Needs - Bridgewater
Trouw Nutrition
Bridgewater, NS
- Full-time
Feeds’n Needs – Retail Division of Shur-Gain/Trouw Nutrition, a Nutreco Company is seeking an Assistant Store Manager
Added 8 hours ago
GA
Assistant General Manager, AX Chinook Centre
Giorgio Armani
Calgary, AB
- Part-time
As a leader within Giorgio Armani Canada Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will work with the General…
Added 10 hours ago
SF
Showroom Assistant
Smitty’s Furniture
Barrie, ON
- Part-time
Rooted in Smitty’s vision to inspire connections and create warmth in every home, the Showroom Assistant supports this vision by supporting the Showroom Manager and store team in ensuring…
Added 10 hours ago
SF
Assistant Showroom Manager
Smitty’s Furniture
Kitchener, ON
- Full-time
Rooted in Smitty’s vision to inspire connections and create warmth in every home, the Assistant Showroom Manager works alongside the Sales team to support the Company’s purpose to ensure…

Burton

Keyholder

Montreal, QC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 5, 2026

Original job description

At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products.

As a global leader in snowboarding, we’re committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community. Through these efforts, we aim to make snowboarding and the outdoors accessible to all.

The Breakdown:

Burton is looking for social individuals to spread the stoke as part of our retail team at our Montreal store. Our team is the Jake-blue thread that connects our brand to your community and the snowboarding community at large. Our Keyholders provide invaluable connections to our customers every day. Each store store carries a unique vibe, tells a compelling story, and hosts events tailored to the community in which they sit.

Are you passionate about assisting riders of all ages, ability levels and backgrounds? Do you embrace the outdoor community and the gear required to get out there? Do you simply enjoy helping people find what they seek? Are you a story-teller – whether it’s about product, your first day on a board or last night’s rad concert? Then you’ll feel right at home on our team of fun-seekers and shredders! You’ll be working alongside a tremendous group of people who know how to work hard while having as much fun as possible.

Burton’s fun benefits include discounted season pass (your choice), paid company ride days, generous product discounts, free demo equipment, special company events, generous pro deals throughout the outdoor sports industry (ride, ski, mountain bike, camp, hike and more). Your beanies, hats, and flannels are welcome (but not required) in our casual work environment.

This is a full-time, hourly position.

You’re excited about this role because you will:

Drive a platinum experience for each Burton customer
Strive to achieve store sales goals
Open & close the store in the absence of the Store Manager and Assistant Manager
Take an active role in coaching and developing Store Associates
Demonstrate enthusiasm and eagerness to stay current on all products, moments, stories and events
Assist your team in executing all daily retail operations to support a smooth functioning store
Be an active member of the local community by attending and supporting in-store events
Model flexibility by working nights, weekends and holidays to meet the needs of the business
Perform various store tasks including point of sale operation, shipping and receiving, stocking the floor, housekeeping duties and building visual displays as necessary
Uphold all company policies

You’ll be successful here by:

Advocating for Burton by sharing the stories, energy and the innovation that define our brand
Acting as a role model for all Store Associates
Engaging each customer and delivering the best experience possible
Developing into a true resource for both the local community and community-at-large
Possessing a growth mindset and love of learning
Contributing to a high energy environment
Assisting customers in finding solutions that best meet their needs
Embracing the snowboarding community and sport, whether you are a seasoned rider or have never been on snow
Showing up every day with a high level of integrity and dependability
Remaining open-minded and coachable

We’re excited about your qualifications:

1-2 years of Keyholder or sales lead experience or an equivalent role at a retail store is strongly desired
2+ years of customer service experience, preferably with a specialty or sales driven environment
You are outgoing, social and enjoy engaging others
You are of legal working age
Able to effectively communicate with internal team members and external customers
Physical requirements include the ability to twist, bend, squat, go up and down stairs, reach, safely lift 50pounds, climb a ladder and stand for extended period of time without assistance
Prior experience in customer facing roles such as retail, customer/guest service, or food and beverage industry a plus, but not required

Though we wish we could reach out to all applicants personally, you will only be contacted directly should you be chosen to move forward in the process. Candidates not chosen for this particular opportunity are encouraged to check back often for other roles as they are posted. Keep trying!

Work Location Eligibility: Burton Snowboards is currently able to hire for this position in the following states: California, Colorado, Connecticut, Washington D.C., Florida, Idaho, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Utah, Vermont, Washington, West Virginia, and Wisconsin. Candidates MUST reside in one of these locations at the time of hire.

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More about this job

Responsibilities

The Keyholder is responsible for driving a platinum customer experience, achieving sales goals, and managing daily retail operations. They also provide leadership by coaching associates and ensuring the store is properly opened and closed.

Requirements

Candidates should have 1-2 years of retail leadership experience and 2+ years of customer service experience. Applicants must be able to perform physical tasks such as lifting 50 pounds and standing for extended periods.

Skills

Retail operations
Customer service
Sales
Coaching
Team leadership
Point of sale
Inventory management
Visual merchandising
Communication
Problem solving
Community engagement
Product knowledge
Flexibility
Time management
Organization

Benefits

Discounted season pass
Paid company ride days
Product discounts
Free demo equipment
Special company events
Pro deals

Visa sponsorship

Not detected in the job text

Keywords

Retail
Snowboarding
Sales Lead
Customer Experience
Keyholder
Store Operations
Merchandising
Inventory
Coaching
Leadership
Outdoor Industry
Point of Sale
Community Building
Brand Advocacy
Retail Management

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