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Added 1 min ago
Operations Administrative Specialist
City of Vaughan
Vaughan, ON
$77,376 to $82,602 CAD / year
Contract
…collection, reports generated for overdue Case Management Tracking (CRM) and JDE tickets/work orders to achieve continuous…
Added 1 min ago
ERP & Data Analyst (on-site)
A.C. Americas
Mississauga, ON
$65,000 to $75,000 CAD / year
Full-time
Support reporting between Acumatica, our CRM and other business systems.
Added 1 min ago
Marketing & Community Partnerships. ( Internship - Paid Co-op) London Ontario
MasterCom | Telus & Koodo Authorized Dealer
London, ON
Internship
Familiarity with Microsoft Office or Google Workspace; experience with Canva, social media or CRM tools is an asset.
Added 1 min ago
Client Development Manager
Life Ashore
Toronto, ON · Greater Toronto Area, Canada
Contract
Comfortable using email, phone, video calls and basic CRM/spreadsheet tools.
Added 1 min ago
Intern - Hydro services Engineering
ANDRITZ
Pointe-Claire, QC
Full-time
Support the team in CRM management: updating contacts, tracking opportunities, and documenting interactions.
Added 1 min ago
Marketing Director
Agilus Work Solutions
Barrie, ON
$155,000 to $165,000 CAD / year
Full-time
Expertise across both traditional marketing channels (events, sponsorships, trade shows, dealer programs) and digital channels (CRM, social media, eCommerce, analytics)
Added 1 min ago
Sales Operations Analyst
Experis Canada
Montreal, QC
Contract
Added 1 min ago
Sales Development Representative
L Squared Digital
Toronto, ON · North York, ON
$50,000 to $55,000 CAD / year
Full-time
Maintain accurate, up to date records of all activity, contacts, and opportunities in our CRM (HubSpot), ensuring clean data and clear handoffs
Added 1 min ago
National Account Manager
Falco Logistics
Toronto, ON · North York, ON
Full-time
Maintain accurate CRM records, including pipeline activities, account status, and KPIs.
Added 2 mins ago
Software Engineer
Roadpost
Toronto, ON
Full-time
…delivery, reliability, and incident response. As a hands-on developer, you will design, build, test, and maintain the software that connects systems and automates critical business…
Added 17 mins ago
Enterprise Account Executive, West
Dialogue
Vancouver, BC
$102,960 to $120,120 CAD / year
Follow a structured sales process and maintain accurate records in our CRM, ensuring strong collaboration across Go-to-Market, Medical Operations, HR, Finance, Legal, and other teams
Added 17 mins ago
Industry Partnership & Employer Engagement Coordinator
St. Francis Xavier University
Antigonish, NS
Full-time
Assessment, Reporting & Continuous Improvement using CRM and other relationship management systems.
Added 31 mins ago
Lifecycle & Marketing Automation Specialist
Newfoundland Capital Corporation Limited
Montreal, QC
Full-time
2-4 years of experience in lifecycle/CRM marketing, with hands-on platform ownership (Salesforce Marketing Cloud, Braze, or equivalent 1×1 marketing tool).
Added 31 mins ago
Financial Services Representative (BCGEU) - Downtown
Vancity
Vancouver, BC
Full-time
Digital Confidence - Quick to learn and use technology, including CRM systems and digital banking tools
Added 31 mins ago
Technical Development Manager
Hace Mechanical Corp.
Vaughan, ON
Full-time
Maintain accurate records of opportunities, quotations, project progress, client communications, and follow-up activities with in Company CRM system.
Added 31 mins ago
Manager, CRM and Campaign Systems
Cystic Fibrosis Canada / Fibrose kystique Canada
Toronto, ON · Greater Toronto Area, Canada
$82,240 to $97,660 CAD / year
Full-time
Cystic Fibrosis Canada is looking for our next Manager, CRM & Campaign Systems to help Canadians with cystic fibrosis (CF) live W/O Limits.
Added 31 mins ago
Customer Success Manager
H&S Building Supplies Ltd.
Vaughan, ON
Full-time
● Comfortable in a CRM and reporting service metrics to a leadership team
Added 31 mins ago
Sales Development Representative - Outbound
YuJa
Toronto, ON · North York, ON
$60,000 to $70,000 USD / year
Full-time
Use Salesforce CRM to maintain accurate account details and contact information
Added 31 mins ago
Business Development Representative
WellnessLiving
Toronto, ON
Full-time
…The role also involves maintaining accurate records in the CRM system, gathering feedback from prospects to inform product and marketing strategies, and representing WellnessLiving’s…
Added 32 mins ago
Territory Account Manager – Western Canada
Wealthy Group of Companies LLC
Montreal, QC
$70,000 USD / year
Full-time
Pipeline & CRM accuracy, ensuring structured deal tracking and dependable sales forecasting.
Added 32 mins ago
Recruiter
Talentuch
Remote, Canada
Full-time · Remote
Our client is a Canada-based CRM consulting and implementation company with more than 20 years of experience. They help businesses of different sizes and industries implement and optimize…
Added 47 mins ago
Commercial Manager
Canadian Bearings
Mississauga, ON
Full-time
ERP and CRM competence, ideally NetSuite; CRM/marketing automation exposure, ideally HubSpot.
Added 47 mins ago
Regional Sales Manager
Cornerstone Building Brands
Toronto, ON
Full-time
CRM proficiency – Microsoft Dynamics preferred
Added 1 hour ago
AVP, Insurance Risk
Aviva Canada
Toronto, ON
Full-time
Bachelor’s degree and relevant professional designation (e.g., FCAS, FCIA, FSA, CRM) or equivalent education in risk, actuarial science, underwriting, pricing, finance, capital or a related…
Added 1 hour ago
Business Development Manager
Laurentian Bank
Toronto, ON
Full-time
Daily tracking and logging of sales activities for reporting on results and action plans on the bank's CRM system.

Burton

Seasonal Burton Guide Basecamp Team

Montreal, QC, Canada

Posting language: English
Posted: Sep 22, 2026

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Original job description

At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products.

As a global leader in snowboarding, we’re committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community. Through these efforts, we aim to make snowboarding and the outdoors accessible to all.

The Breakdown:

Burton is looking for individuals who are champions of platinum customer experience to join the eCommerce Customer Service team as Burton Basecamp Guides (a.k.a. customer service representatives). The Burton Guides are a key component in supporting riders and outdoor enthusiasts of all ages, ability levels and backgrounds. Are you organized? Do you enjoy the challenge of a fast pace? Are you technically inclined with a knack for solving problems? Are you passionate about the outdoor community and the gear required to get out there? Then you’ll feel right at home on our team of fun-seekers and shredders! This is a full-time, seasonal, hourly position. You’ll be working with and developing alongside a tremendously driven group of people.

Burton’s fun benefits include discounted season pass (your choice), paid company ride days, generous product discounts, free demo equipment, free lessons, special company events, generous pro deals throughout the outdoor sports industry (ride, ski, mountain bike, camp, hike and more). Your beanies, hats, and flannels are welcome (not required) in our casual office environment. We are a team that works hard together while having as much fun as possible.

Burton Basecamp Guide team members start at $20/hour.Burton’s benefits package includes health insurance (medical, dental and vision), profit sharing, life insurance (company paid), flex spending, short- and long-term disability insurance (company paid), great parental benefits, 401k plan with company match, HSA with company contribution, fitness reimbursement and paid-time-off.

What You Get to Do:

BE the voice of Burton
Support customers by driving a platinum customer experience via phone, chat and email contacts about product, order, and warranty questions
Advocate for the customer experience by suggesting customer experience improvements
Establish professional one-on-one relationships with rad customers
Guide and educate customers about the Burton, Analog, and Anon product lines
Help customers identify the right gear to support their adventures
Stay educated and up to date on product changes and product launches
Meet productivity and quality levels in support of best-in-the-industry customer service experiences
Work alongside the Burton E-Commerce and Flagship Store teams to share knowledge, training, and customer feedback
Connect and collaborate with Internal Teams to share knowledge and customer feedback to enhance communication throughout the company
Develop yourself professionally through individualized coaching and development
Learn about the Burton business through a popular cross-departmental mentoring program

What You'll Bring to the Team:

Ability to work a flexible shift in a fast-paced environment with constantly changing demands (Note: evenings, holidays and weekends required November through March)
Ability to ask questions of and hear answers from customers and teammates alike
Ability to adapt quickly to product and procedure changes
Excellent written and verbal communication skills
Curiosity and the ability to use the knowledge resources we supply
- Fun Fact: It’s ok not to know the answer, but super helpful to know how to find the accurate answers.
Snowboard industry experience (preferred); ski or snow sports industry experience (also beneficial)
Strong initiative and adaptability to be able to independently juggle many duties and screens at once, while never losing sight of the customer experience
Experience with Order Management programs, Customer Resource Management systems and cloud-based phone systems (Shopify, Navis, New Store, Inntopia, Five9, Avaya, etc.)

Preferred Candidate Will:

Have one season (minimum) of experience as a Burton Guide
Be able to work from our Burlington headquarters three or more days a week

We will supply all computer equipment necessary to be successful in this role. For work-from-home days, our software platforms require a reliable, high speed internet connection for full functionality. We would expect you to be available on EST working hours.

Though we wish we could reach out to all applicants personally, you will only be contacted directly should you be chosen to move forward in the process. Candidates not chosen for this particular opportunity are encouraged to check back often for other roles as they are posted. Keep trying!

Work Location Eligibility: Burton Snowboards is currently able to hire for this position in the following states: California, Colorado, Connecticut, Washington D.C., Florida, Idaho, Illinois, Maryland, Massachusetts, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Utah, Vermont, Washington, West Virginia, and Wisconsin. Candidates MUST reside in one of these locations at the time of hire.

Apply About employer

More about this job

Responsibilities

Provide platinum customer service via phone, chat, and email regarding product, order, and warranty inquiries. Collaborate with internal teams to share customer feedback and improve the overall customer experience.

Requirements

Requires excellent written and verbal communication skills and the ability to work flexible shifts including evenings, holidays, and weekends. Candidates must be able to adapt to changing demands and possess experience with order management and CRM systems.

Skills

Customer service
Communication
Problem solving
Order management
CRM
Shopify
Five9
Avaya
Technical support
Adaptability
Time management
Product knowledge
Collaboration
Data entry

Benefits

Health insurance
Dental insurance
Vision insurance
Profit sharing
Life insurance
Flex spending
Short-term disability insurance
Long-term disability insurance
Parental benefits
401k plan
HSA
Fitness reimbursement
Paid time off
Discounted season pass
Paid company ride days
Product discounts
Free demo equipment
Free lessons
Pro deals

Visa sponsorship

Not detected in the job text

Keywords

Snowboarding
Outdoor industry
E-commerce
Customer experience
Shopify
Navis
New Store
Inntopia
Five9
Avaya
Order management
CRM
Warranty support
Product education
Cloud-based phone systems
Retail
Customer support

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