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Bushbalm Skincare

Account Manager

Ottawa, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 2+ years of experience working in account management
Posting language: English
Posted: Oct 1, 2026

Original job description

hybrid

Ottawa, Ontario, Canada .

full-time . September 29, 2026

Description

Location: Remote/In-Office/Hybrid - Ottawa, ON

About Us

Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps - everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.

Born in Ottawa, we’ve grown from a bold idea to one of the city’s most exciting startups - securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way. At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!

Why Join Bushbalm?

Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.
Work in a collaborative and fun environment that values creativity and fresh ideas.
Gain strong opportunities for career growth and professional development.
Help expand a brand that is available in Ulta Beauty locations nationwide, and 25,000+ waxing salons.

About The Role

As an Account Manager, you will be responsible for growing the Bushbalm Pro brand and business with select wholesale spa partners in North America. These locations are often waxing salons or hair removal studios. This position is a team expansion and will drive mutually profitable partnerships by fostering strong relationships with key professional accounts, and developing growth strategies to grow their business and Bushbalm Pro's.

To learn more about our Professional business find the Bushbalm Pro Instagram here.

The salary range for this position is $70,000 to $75,000 CAD.

In this Role You Will

Own overall brand "health" and relationship with all assigned accounts
Meet revenue targets for assigned accounts
Lead programs to enhance the overall account management strategy, including onboarding new accounts
Communicate new product launches with existing Professional Accounts from a 1:1 relationship standpoint
Deliver impactful product resources & education to Professional Accounts with clear direction, rich storytelling and sharp product positioning to expand our offering with them
Align internal stakeholders to support growth strategies for Professional Accounts
Develop sales and marketing toolkits to enhance the overall experience of an account
Analyze ongoing business performance and broader market trends to build on areas of momentum with Professional Accounts utilizing Account Management

Who You Are

2+ years of experience working in account management
Have worked with a CRM before, and are efficient with one
Experience working with a range of accounts, including those in a professional capacity
Excel in fast-paced environment with great multitasking skills with ability to focus on details and project management while being able to think big picture and strategy at the same time
Strong communication, organization, and influencing skills with impeccable attention to detail with high degree of accuracy
Ability to work extremely well across functions, successfully bringing people together toward common goals
Go-getter: Exceptional project management experience and ability to work well under pressure
Someone who has a strong creative point of view and takes initiative to drive projects forward
Experienced in the beauty and/or skincare industry
Able to travel across Canada and the US as needed

Perks & Benefits

Competitive salary and comprehensive benefits package.
Flexible work environment (remote/hybrid options where applicable).
Health and wellness benefits, including a lifestyle spending account.
Professional development opportunities to support career growth.
Free access to our award-winning products.
Inclusive and dynamic company culture with team-building events.

Join us in redefining body care and making an impact in the beauty industry!

This position requires completion of a project as part of the application. Applications submitted without the completed project will not be considered.

Project

Growing Revenue Of An Existing Waxing Salon Client

As part of applying for this position, please create a sales strategy and tactics you’d take to grow an existing customer's spend by 50% in 6 months. Feel free to be creative! Define outreach methods, engagement tactics, and product adoption strategies that may resonate with the client.

Your Action Plan Should Include

Client Overview
Execution Strategy/Plan
Engagement and Messaging
Product Adoption Strategies AND/OR Cross-Sell/Upsell Opportunities

Project Context

Salon Name for Project: Jane Doe Wax Co.
Location: Tempe, Arizona
Last Order = October 2025
First Order = August 2023
Total Orders = 12
Lifetime Revenue = $4,354
This data is anonymous. However, if you'd like to view what a great partner looks like please view this Instagram Account for project inspiration.

Please submit your project with your application.

At Bushbalm, we believe in a people-first hiring experience. We do not use artificial intelligence (AI) to screen, evaluate, rank, or make decisions about candidates at any stage of our recruitment process. All applications are reviewed by members of our hiring team, and hiring decisions are made by people based on each candidate's qualifications, experience, and overall fit for the role. We are committed to providing a fair and transparent recruitment experience for every applicant.

Bushbalm is committed to fostering an inclusive, accessible workplace where all employees and applicants are treated with dignity and respect. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process. If you require accommodation during the hiring process, please notify us and we will work with you to meet your accessibility needs.

Compensation

$70,000.00 - $75,000.00 per year

Apply About employer

More about this job

Responsibilities

Manage relationships and overall account health for assigned wholesale spa partners, meeting revenue targets and developing strategies to grow both partner and Bushbalm Pro business. Lead account onboarding, product launches and education, cross-functional growth initiatives, sales and marketing resources, and performance analysis.

Requirements

Candidates need at least two years of account management experience, CRM proficiency, and experience managing a range of accounts; beauty or skincare industry experience is also sought. Strong communication, organization, project management, attention to detail, strategic thinking, cross-functional collaboration, and the ability to travel across Canada and the United States are required.

Skills

Account Management
Revenue Growth
Sales Strategy
Project Management
Communication
Organization
Influencing
Multitasking
Strategic Thinking
Cross-Functional Collaboration
Market Analysis
Product Education
Sales and Marketing Toolkits
Beauty and Skincare Industry Knowledge
Attention to Detail

Benefits

Flexible Work Environment
Health and Wellness Benefits
Lifestyle Spending Account
Professional Development Opportunities
Free Products
Team-Building Events

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Wholesale
Professional Accounts
Spa Partners
Waxing Salons
Hair Removal
Beauty Industry
Skincare
Bushbalm Pro
Revenue Targets
Account Onboarding
Product Launches
Product Education
Sales Strategy
Growth Strategies
Cross-Selling
Upselling
Sales and Marketing Toolkits
Business Performance Analysis
Market Trends
Project Management
Cross-Functional Collaboration
North America
Retail

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