Account Manager

hybrid

Ottawa, Ontario, Canada .

full-time . September 29, 2026

Description

Location: Remote/In-Office/Hybrid - Ottawa, ON

About Us

Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps - everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.

Born in Ottawa, we’ve grown from a bold idea to one of the city’s most exciting startups - securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way. At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!

Why Join Bushbalm?

• Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.
• Work in a collaborative and fun environment that values creativity and fresh ideas.
• Gain strong opportunities for career growth and professional development.
• Help expand a brand that is available in Ulta Beauty locations nationwide, and 25,000+ waxing salons.
  
  

About The Role

As an Account Manager, you will be responsible for growing the Bushbalm Pro brand and business with select wholesale spa partners in North America. These locations are often waxing salons or hair removal studios. This position is a team expansion and will drive mutually profitable partnerships by fostering strong relationships with key professional accounts, and developing growth strategies to grow their business and Bushbalm Pro's.

To learn more about our Professional business find the Bushbalm Pro Instagram here.

The salary range for this position is $70,000 to $75,000 CAD.

In this Role You Will

• Own overall brand "health" and relationship with all assigned accounts
• Meet revenue targets for assigned accounts
• Lead programs to enhance the overall account management strategy, including onboarding new accounts
• Communicate new product launches with existing Professional Accounts from a 1:1 relationship standpoint
• Deliver impactful product resources & education to Professional Accounts with clear direction, rich storytelling and sharp product positioning to expand our offering with them
• Align internal stakeholders to support growth strategies for Professional Accounts
• Develop sales and marketing toolkits to enhance the overall experience of an account
• Analyze ongoing business performance and broader market trends to build on areas of momentum with Professional Accounts utilizing Account Management
  
  

Who You Are

• 2+ years of experience working in account management
• Have worked with a CRM before, and are efficient with one
• Experience working with a range of accounts, including those in a professional capacity
• Excel in fast-paced environment with great multitasking skills with ability to focus on details and project management while being able to think big picture and strategy at the same time
• Strong communication, organization, and influencing skills with impeccable attention to detail with high degree of accuracy
• Ability to work extremely well across functions, successfully bringing people together toward common goals
• Go-getter: Exceptional project management experience and ability to work well under pressure
• Someone who has a strong creative point of view and takes initiative to drive projects forward
• Experienced in the beauty and/or skincare industry
• Able to travel across Canada and the US as needed
  
  

Perks & Benefits

• Competitive salary and comprehensive benefits package.
• Flexible work environment (remote/hybrid options where applicable).
• Health and wellness benefits, including a lifestyle spending account.
• Professional development opportunities to support career growth.
• Free access to our award-winning products.
• Inclusive and dynamic company culture with team-building events.
  
  

Join us in redefining body care and making an impact in the beauty industry!

This position requires completion of a project as part of the application. Applications submitted without the completed project will not be considered.

Project

Growing Revenue Of An Existing Waxing Salon Client

As part of applying for this position, please create a sales strategy and tactics you’d take to grow an existing customer's spend by 50% in 6 months. Feel free to be creative! Define outreach methods, engagement tactics, and product adoption strategies that may resonate with the client.

Your Action Plan Should Include

• Client Overview
• Execution Strategy/Plan
• Engagement and Messaging
• Product Adoption Strategies AND/OR Cross-Sell/Upsell Opportunities
  
  

Project Context

• Salon Name for Project: Jane Doe Wax Co.
• Location: Tempe, Arizona
• Last Order = October 2025
• First Order = August 2023
• Total Orders = 12
• Lifetime Revenue = $4,354
• This data is anonymous. However, if you'd like to view what a great partner looks like please view this Instagram Account for project inspiration.
  
  

Please submit your project with your application.

At Bushbalm, we believe in a people-first hiring experience. We do not use artificial intelligence (AI) to screen, evaluate, rank, or make decisions about candidates at any stage of our recruitment process. All applications are reviewed by members of our hiring team, and hiring decisions are made by people based on each candidate's qualifications, experience, and overall fit for the role. We are committed to providing a fair and transparent recruitment experience for every applicant.

Bushbalm is committed to fostering an inclusive, accessible workplace where all employees and applicants are treated with dignity and respect. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process. If you require accommodation during the hiring process, please notify us and we will work with you to meet your accessibility needs.

Compensation

$70,000.00 - $75,000.00 per year