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Added 7 mins ago
PR
Customer Service Representative
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Bushbalm Skincare

Business Development Representative

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Have a minimum of 1 year with relevant sales experience.
Posting language: English
Posted: Oct 2, 2026

Original job description

hybrid

Ottawa, Ontario, Canada .

full-time . October 2, 2026

Description

Location: In-Office/Hybrid - Ottawa, ON

About Us

Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps - everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.

Born in Ottawa, we’ve grown from a bold idea to one of the city’s most exciting startups - securing a deal on Dragons’ Den and ranking among Ottawa’s fastest-growing companies. With a powerhouse eCommerce presence, a rapidly expanding retail footprint, and a strong network of waxing professionals, we’re disrupting the skincare industry in a big way. At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!

Why Join Bushbalm?

Be part of a rapidly growing and innovative skincare brand making waves in the beauty industry.
Work in a collaborative and fun environment that values creativity and fresh ideas.
Gain strong opportunities for career growth and professional development.
Help expand a brand that is available in Ulta Beauty locations nationwide and 6,500+ waxing salons.

About The Role

The Business Development Representative is a full-time, vacant position. In this role you will be a results-driven Business Development Representative who will be working on converting inbound leads which are made up of Waxing Salons, Solo Estheticians and Spa Locations into paying Customers. This role focuses on guiding the Prospect through their first purchase while maximizing the order value through strategic upselling and product recommendations.

To learn more about our Professional business find the Bushbalm Pro Instagram here.

The salary for this role is $60,000 - $70,000 CAD

Responsibilities

Working closely with the Sales Manager to take inbound leads.
Conduct daily high volume prospecting to generate qualified leads (between 20 to 40 calls per day) and social selling (e.g. via Instagram and SMS).
You will be going through our Sales Motion to bring new applications to customer salons in less than 60 days.
Demonstrate product and industry knowledge as a subject matter expert to communicate the value of Bushbalm to estheticians and spa owners.
Convert Leads into first-time Customers.
Drive higher average order value through upselling and bundling.
Attend trade shows to meet new and existing Professional partners to drive increased brand loyalty and revenue.
Use a CRM to maintain a clean funnel to help consistently convert new clients.
Use a CRM to maintain sales prospecting efforts and run weekly reports that will be reviewed by the leadership team.

Who You Are

You’re passionate about sales!
Have a minimum of 1 year with relevant sales experience.
Have closed SMB deals before.
Strong communication and objection handling skills.
Ability to upsell and increase orders
Know how to handle a lead pipeline that’s rapidly growing.
You’re a great communicator with business owners and estheticians.
Experience using a CRM (e.g. Salesforce, Hubspot)
Experience in beauty, spa, or salons is considered an asset.

Perks & Benefits

Competitive salary and comprehensive benefits package.
Flexible work environment (remote/hybrid options where applicable).
Health and wellness benefits, including a lifestyle spending account.
Professional development opportunities to support career growth.
Free access to our award-winning products.
Inclusive and dynamic company culture with team-building events.

To apply for this position, please complete the below project work. The goal of this project is to show us your sales approach, critical thinking, and communication skills.

Project

Converting A Multi-Location Inbound Lead

Create a sales strategy and tactics you’d take to close a high-value inbound lead. Feel free to be creative! Define outreach methods, engagement tactics, and selling strategies that may resonate with the client. Please add in how many days you’d expect to close this lead into your project.

Your Action Plan Should Include

Client Overview
Sales Strategy and Client Approach
Engagement and Messaging
Cross-Sell/Upsell Opportunities

Project Context

Salon Name for Project: Jane Doe Wax Co.
Location: Long Beach, California
Inbound Method: Facebook Ad
Number of Locations: 3
More Info: We are a 3 location wax chain specializing in Brazilians and Full Body Waxing. We have 6 esties and currently offer retail.

This data is anonymous. However, if you'd like to view what a great partner looks like please view this Instagram Account for project inspiration.

Please submit your project on the next page with your application.

At Bushbalm, we believe in a people-first hiring experience. We do not use artificial intelligence (AI) to screen, evaluate, rank, or make decisions about candidates at any stage of our recruitment process. All applications are reviewed by members of our hiring team, and hiring decisions are made by people based on each candidate's qualifications, experience, and overall fit for the role. We are committed to providing a fair and transparent recruitment experience for every applicant.

Bushbalm is committed to fostering an inclusive, accessible workplace where all employees and applicants are treated with dignity and respect. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), accommodations are available upon request for candidates participating in all aspects of the recruitment and selection process. If you require accommodation during the hiring process, please notify us and we will work with you to meet your accessibility needs.

Compensation

$60,000.00 - $70,000.00 per year

Apply About employer

More about this job

Responsibilities

Convert inbound leads from waxing salons, estheticians, and spas into first-time customers through prospecting, product education, and effective sales follow-up. Increase order value through upselling and bundling, maintain an accurate CRM pipeline, report on sales activity, and build partner relationships at trade shows.

Requirements

Applicants need at least one year of relevant sales experience, experience closing small and medium-sized business deals, and strong communication, objection-handling, upselling, and pipeline-management skills. CRM experience is required; experience in beauty, spas, or salons is an asset.

Skills

Sales
Business Development
Lead Conversion
High-Volume Prospecting
Social Selling
Upselling
Product Recommendations
Objection Handling
Pipeline Management
Communication
Sales Reporting
Product Knowledge
Trade Show Networking

Benefits

Flexible Work Environment
Health and Wellness Benefits
Lifestyle Spending Account
Professional Development Opportunities
Free Products
Team-Building Events

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Inbound Leads
Waxing Salons
Estheticians
Spas
Sales Prospecting
Social Selling
Instagram
SMS
Lead Conversion
Small and Medium-Sized Business Sales
Upselling
Bundling
Product Recommendations
Customer Acquisition
Sales Pipeline
Salesforce
HubSpot
Sales Reporting
Trade Shows
Beauty Industry
Skincare
Retail

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