Jobs in Canada

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Added 7 days ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 7 days ago
AH
Device Design Engineer
Avalon Holographics
AB · Edmonton, AB
- Full-time
We’re building advanced holographic visualization systems that combine optics, hardware, and software to enable shared, real-time 3D understanding of complex data across industries such as…
Added 7 days ago
IF
Hiring T4
Impact Fulfillment Services
Hamilton, ON
- Full-time
…with minimal (if any) support, utilizing diagnostic computers/software when applicable.Performs remote triage with RCRC and customers to determine best solution to assist roadside…
Added 7 days ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women's Hospital and Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Added 7 days ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Proficient with Microsoft Office Suite (Excel, PowerPoint, Word) and familiar with Lean management tools and software systems.
Added 7 days ago
T
Hosting Systems Administrator
Thales
Ottawa, ON
- Full-time
…support and application deployment assistance to Engineering software support team as well as support for infrastructure-related service incidents and follow internal management escalation…
Added 7 days ago
GA
Solutions Engineer Intern
Geekplus America Inc
Markham, ON
- Internship
Basic experience with AutoCAD or other 2D/3D CAD software.
Added 7 days ago
AS
Senior Project Manager – VR & Immersive Training (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
You'll work with a multidisciplinary team comprising a Product Owner, Technical Lead, Unity Developer, Full-Stack Developer, and Designer, alongside research partners, clinical…
Added 7 days ago
PC
Fabrication Welder
Perma Corp
AB · Edmonton, AB
- Full-time
Disclosure: Due to the number of applicants, we make use of AI-driven software for portions of our review process, however all final decisions are made by people. All candidates who…
Added 7 days ago
B
Technical Solutions Specialist
BusPlanner
Remote, Canada
- Full-time
- Remote
3-5 years of experience in technical support, software implementation, solutions consulting, or a related client-facing technical role.
Added 7 days ago
LP
Sessional Instructor - Computer Information Technology
Lethbridge Polytechnic
Lethbridge, AB
- Internship
Added 7 days ago
A
Intermediate Software Developer
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Intermediate Full Stack Software Developer, you will design, develop, test, and maintain robust application features across the full software development lifecycle to optimize…
Added 7 days ago
W
Graduate Process Engineer
Worley
Sarnia, ON
- Full-time
Familiarity with process engineering software such as Aspen HYSYS, Aspen Plus, or similar applications.
Added 7 days ago
F
Senior Building Design (CSA) Specialist
Fluor
Vancouver, BC
- Full-time
Intermediate computer and software skills to include the use of word processing, e-mail, spreadsheet and electronic presentation programs
Added 7 days ago
F
Intermediate Building Design (CSA) Specialist
Fluor
Vancouver, BC
- Full-time
Intermediate computer and software skills to include the use of word processing, e-mail, spreadsheet and electronic presentation programs.
Added 7 days ago
F
Senior Project Logistics Specialist
Fluor
Vancouver, BC
- Full-time
Ability to work with supply chain and logistics software
Added 7 days ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
Software development practices including DevOps and CI/CD toolchains (GitHub, Azure DevOps, Jenkins, Spinnaker).
Added 7 days ago
T
Senior Maintenance Scheduler
Thales
Halifax, NS
- Full-time
This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the US the Export Administration…
Added 7 days ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
The team needs an experienced IBM i (iSeries / AS400) Developer/ Support person who is a highly motivated individual with positive and proactive attitude, confident to interact directly…
Added 7 days ago
E
AI Developer Test Management
Ericsson
Ottawa, ON
- Full-time
You will play a key role in evolving our RAN software test procedure through Agentic AI-driven approach, such as autonomous agents, intelligent automation, observability, and pipeline…
Added 7 days ago
E
Junior L1 Software Developer
Ericsson
Ottawa, ON
- Full-time
We are looking for a junior software developer with an interest in high-performance embedded software, low-level programming, and cloud-ready systems. Our team works on two Ericsson…
Added 7 days ago
E
APPLIED AI SOFTWARE DESIGNER
Ericsson
Ottawa, ON
- Full-time
We are seeking an Applied AI Software Designer with 2–4 years of software engineering experience and hands-on experience applying AI to developer workflows. You will use Large Language…
Added 7 days ago
EC
Développeur(euse) Logiciel C++ / Software Developer C++
Eaton Corporation
Brossard, QC
- Full-time
Must reside within an 80km radius of our Brossard office
Added 7 days ago
V
Lead Civil / Structural Design Engineer
Vale
Canada
- Full-time
Have the ability to use structural software for structural analysis.
Added 7 days ago
V
Engineer - Ground Control
Vale
Canada
- Full-time
Experience with industry‑standard software related to mine planning (e.g., Deswik), geological modelling (e.g., Leapfrog), and geotechnical monitoring tools is considered an asset.

BusPlanner

Technical Solutions Specialist

Remote, Canada

Remote

Full-time

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Experience: 3-5 years of experience in technical support, software implementation, solutions consulting, or a related client-facing technical role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

The Technical Solutions Specialist is part of BusPlanner's Projects team and provides hands-on technical troubleshooting, configuration, and implementation support across the BusPlanner product suite. This position works directly with clients and internal teams to resolve issues, configure system features, and support upsell installations, while building the technical depth needed to take on increasingly complex, higher-level work over time.

Key Responsibilities

Configuration & Implementation

Configure system settings, forms, workflows, user roles, and integrations (e.g., SSO) to meet client needs.
Set up and maintain vehicle, driver, and route-related data, subscriber notifications, and translation/localization settings.
Support new feature rollouts, product updates, and upsell installations across all product lines.
Help build and configure environments used to support product demos and sales presentations (this role does not conduct demos or sales activities directly).

Client & Cross-Functional Collaboration

Partner with senior technical staff, developers, and client success teams to resolve escalated or cross-product issues.
Communicate clearly with clients to understand reported issues, set expectations, and confirm resolution.
Help build and maintain a technical documentation repository, including training materials, templates, and frameworks that support consistent processes and cross-coverage across the team.

Product Support & Troubleshooting

Diagnose and resolve client-reported issues across the BusPlanner product suite, including routing, scheduling, student data, GPS/live tracking, and reporting features.
Investigate and troubleshoot application errors, system messages, and unexpected behavior, escalating complex or system-level issues as needed.

Reporting & Compliance Support

Assist with government and ministry reporting cycles and related data validation as required.
Support seasonal and cyclical processes (e.g., school-year setup, grade rollovers, annual update cycles) as assigned.

3-5 years of experience in technical support, software implementation, solutions consulting, or a related client-facing technical role.
Strong troubleshooting and analytical skills, with the ability to diagnose issues across multiple interconnected systems.
Comfort working with SaaS applications; familiarity with databases, SQL, or system administration concepts is an asset.
Excellent written and verbal communication skills, with a client-service mindset.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Experience in the K-12 transportation, education technology, or SaaS support space is a plus, but not required.

Competitive salary and performance-based bonuses.
Full health and wellness benefits.
Flexible work hours and remote-friendly setup.
Full access to Claude Code and modern AI tooling, and the autonomy to shape how our team uses it.
A collaborative team culture focused on modernizing software that drivers, parents and school districts rely on every day.

Apply on jobs.workable.com About employer

More about this job

Responsibilities

Configure and implement BusPlanner products, troubleshoot client issues across the product suite, and support updates, feature rollouts, and installations. Collaborate with clients and internal teams, maintain technical documentation, and assist with reporting, data validation, and seasonal system processes.

Requirements

Requires 3–5 years of experience in technical support, software implementation, solutions consulting, or a related client-facing technical role, along with strong troubleshooting, analytical, communication, and organizational skills. SaaS experience is expected; familiarity with databases, SQL, or system administration is an asset, while experience in K–12 transportation, education technology, or SaaS support is a plus.

Skills

Technical Troubleshooting
Software Configuration
Software Implementation
Client Support
SaaS Applications
Systems Integration
Single Sign-On (SSO)
Data Management
Database Concepts
SQL
System Administration
Analytical Skills
Technical Documentation
Cross-Functional Collaboration
Reporting and Data Validation
Client Communication

Benefits

Health and Wellness Benefits
Flexible Work Hours
Remote-Friendly Setup
Performance-Based Bonuses

Remote locations

Toronto, Ontario, Canada

Remote locations (standardized)

Toronto, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

BusPlanner
SaaS
SQL
Single Sign-On (SSO)
System Configuration
Software Implementation
Technical Support
Troubleshooting
Systems Integration
Routing
Scheduling
Student Data
GPS and Live Tracking
Reporting
Data Validation
User Roles
Workflows
Forms
Subscriber Notifications
Localization
Product Updates
Upsell Installations
Technical Documentation
K–12 Transportation
Education Technology
School-Year Setup
Grade Rollovers
Government and Ministry Reporting

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Jobs in Canada