Find work in Canada.

324,321 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Branch Team Lead
HUB International
Kamloops, BC
Full-time
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Added 3 mins ago
Branch Manager
HUB International
Kelowna, BC
Full-time
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Added 16 mins ago
Learning Coordinator, 12-14 month contract
Aviva Canada
Markham, ON
Contract
Reporting to the Senior Manager, Learning and Development, the ideal candidate is highly organized, confident, and proactive, with the ability to manage multiple programs while building…
Added 16 mins ago
Manager, Engagement & Change Enablement, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
…PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR…
Added 18 mins ago
Community Health Worker
Regent Park Community Health Centre
Toronto, ON
$58,426 to $70,387 CAD / year
Full-time
…community health, immigrant and refugee services, harm reduction programs, addiction and recovery services, Pathways to Education, infant and child development programs, parenting programs,…
Added 32 mins ago
Resolution Health Support Program Worker
Inuvialuit Regional Corporation
Inuvik, NT
…available means. Through strong partnerships and community‑driven programs, the organization supports economic growth, cultural preservation and opportunities for current and future…
Added 46 mins ago
Business Development Manager
Visavie
Ottawa, ON
Full-time
…company, is looking for an experienced Business Development Manager to strengthen our regional presence in Ottawa, as well as broaden our partner ecosystem, and make a lasting impact on…
Added 48 mins ago
Clinic Assistant
HealthCareersInSask.ca
Saskatoon, SK
Full-time
…patient care tasks. This position reports to a Director or Manager in Radiation Therapy, Systemic Therapy and Outpatient Services, Clinical Research, or Provincial…
Added 48 mins ago
Compensation Specialist
FortisBC
Surrey, BC
Bachelor’s degree in Business Administration or Human Resources from a recognized program, plus a minimum of four (4) years of recent, related compensation experience (including job…
Added 48 mins ago
Senior Marketing Manager, Marketing & Communications
Hatch
Mississauga, ON
As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through…
Added 48 mins ago
Program Manager
University of British Columbia
Vancouver, BC · LOFF | City Square (CITYS)
$7,727.33 to $11,112 CAD / month
Full-time
…improvement, patient care and health care delivery. The Program Manager is responsible for developing innovative education programs and leading complex projects in the Strategic Projects…
Added 48 mins ago
Building Services Manager
University of British Columbia
Vancouver, BC
$7,727.33 to $11,112 CAD / month
Full-time
…up to and including termination, in consultation with SHCS Human Resources…
Added 48 mins ago
Team Manager, Disability Intervention Services
The Canada Life Assurance Company
Langley (District), BC · Langley, Brit
We are looking for a Team Manager, Disability Intervention Services.
Added 48 mins ago
Managing Director, Alberta Emergency Management Agency
Government of Alberta
AB
…Ministry supports crime prevention and restorative justice programs, as well as programs and services to support victims of crime including those affected by domestic violence and human…
Added 48 mins ago
Bilingual Merchant Solutions Retention Specialist (STA 24mths)
TD
Toronto, ON
Full-time
Utilize available training resources and learning pathways to strengthen business, product, and industry knowledge.
Added 48 mins ago
Manager, Business Application Management
TD
Toronto, ON
Full-time
…and achieve your career goals. From mentorship and training programs to leadership development, you will receive the support you need to help you to…
Added 48 mins ago
Manager, Workday Consulting
BDO
Toronto, ON
Full-time
As a Manager specializing in Workday project delivery, you will be accountable for leading Workday implementations, estimating implementation hour allocations, optimization, and…
Added 1 hour ago
HR Program Coordinator
Rockwood Service Corporation
Sherwood Park, AB
Full-time
The HR Program Coordinator provides essential administrative and program support to the Manager HR Programs in delivering and maintaining TIC Solutions’ Total Rewards programs. The role…
Added 1 hour ago
HR Manager
Novolex
Orangeville, ON
Full-time
The Human Resources Manager is responsible for overseeing all HR functions within the organization, ensuring alignment with business goals and fostering a positive work environment. The HR…
Added 1 hour ago
Housing Focused Shelter Team Lead
The Mustard SEED Society
Saskatoon, SK
Full-time
…space and live in the neighborhood. Reporting to the Shelter Manager, the Shelter Team Lead oversees all building operations and shift activities. This position is responsible for leading…
Added 1 hour ago
Assistant Manager of Supportive Housing - Waterview
Pacifica Housing
Victoria, BC
Full-time
Title: Assistant Manager of Supportive Housing
Added 1 hour ago
Bilingual Merchant Solutions Retention Specialist (STA 24mths)
TD
Toronto, ON
Full-time
Utilize available training resources and learning pathways to strengthen business, product, and industry knowledge.
Added 1 hour ago
Registered Practical Nurse, Midtown
Kingston Community Health Centres
Kingston, ON
Full-time
Supports KCHC’s student and volunteer placement programs
Added 1 hour ago
Van Outreach Support Worker (0.4 Nights, Permanent)
Main Street Project Inc.
Winnipeg, MB
Full-time
Ensure participants are informed of internal and external resources, services, and programs and if needed, advocate for clients to access services
Added 1 hour ago
Senior Workday Functional Specialist
Fanshawe College
London, ON
Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…

Butterfield Group

AVP, Operations

Moncton, NB, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Butterfield Support Services (Canada) Limited provides centralized shared services and support to the Butterfield Group in the areas of Finance and Accounting, Human Resources, Information Technology, Operations, Client Services and Compliance. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at the world’s leading, independent offshore bank and trust company.

Based in our Moncton, New Brunswick office and reporting to the VP, Operations, the AVP, Banking Operations is responsible for managing direct reports, planning, and organizing teams to maintain service levels within the department. This position works within the Operations management team to contribute to the development and implementation of the organization’s strategies, policies, and practices. This role may require working on shifts, after normal working hours, on weekends, and/or some public holidays.

About the Team

Butterfield’s Banking Operations team supports millions of financial transactions globally across all of our banking locations. Our customers include personal bank account holders, corporate, and wealth clients. Banking Operations is a fast-moving environment, where quality and accuracy are at the core of the team’s everyday activities.

Your responsibilities will include:

Managing day-to-day operations of the Operations teams, which includes but is not limited to: customer call back verification, wire payments and FX transactions, high value FX trades, standing instructions, local bank rejects, and EDI files. This also includes monitoring of dormant accounts, audit confirmations, and letters of credit reporting for corporate customers.
Monitoring and enforcing applicable processes, procedures, and policies, ensuring adherence to agreed service level agreements (SLAs.)
Managing the incident reporting process to ensure professional, prompt handling and resolution of issues.
Controlling operational expenses and meeting budget targets.
Maintaining effective communication with the VP, Operations, by reporting relevant details, providing updates about team concerns and successes, and escalating issues when necessary.
Preparing monthly statistical reports of task/volumes completed within the Operations teams while ensuring departmental key performance indicators (KPIs) and SLAs are consistently met.
Reviewing and updating procedure manuals and business continuity planning and organization charts whenever required to ensure resourcing and structure are effectively managed.
Communicating and managing job expectations, goal setting, and objectives for direct reports, and evaluating staff work performance in order to provide feedback, direction, and guidance.
Motivating and developing teams, while supporting and promoting strong cross-training initiatives. This also includes assessing staff to determine existing and future needs and providing and/or recommending training for employee development.
Participating in the implementation of new technology; establishing, maintaining, and monitoring ongoing performance of effective procedures and processes to support high-quality services to external and internal customers.
Managing team attendance and schedules to keep overtime costs within budget.
Ensuring Operations teams maintain a minimum internal audit rating of “Satisfactory”.
Acting as an escalation point for unresolved issues.
Assisting with other ad hoc duties as requested by the supervisor, manager, or department head.

Your qualifications and skills include:

At least ten years (10) years of broad banking experience, with at least five (5) years served in a supervisory or management role.
Strong problem-solving, leadership, decision-making, and organizational skills.
Proven managerial skills with the ability to prioritize, multi-task, mentor, coach, and motivate teams.
Prior experience effectively leading a team in a fast-paced and deadline driven environment.
Good command of the English language, both written and oral.
Proficient in office systems and computer software programs including Word, Excel, Outlook, PowerPoint with the ability to learn new systems with ease.

Why Butterfield?

Butterfield is a leading, independent offshore bank and trust company. With more than 1,200 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities and comprehensive benefits. Guided by our core values - approachable, collaborative, empowered and impactful - we provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.

Visit www.butterfieldgroup.com/careers to view all opportunities and apply via our careers’ portal.

Closing Date : 20 October 2026

Let’s start a conversation.

Apply About employer

More about this job

Responsibilities

Manage day-to-day banking operations, including payments, foreign exchange transactions, account monitoring, reporting, incident resolution, budgets, and compliance with service levels and audit requirements. Lead and develop staff through performance management, scheduling, training, cross-training, and effective procedures, while supporting technology implementation and reporting to the VP of Operations.

Requirements

Requires at least 10 years of broad banking experience, including at least five years in a supervisory or management role. Candidates should have strong leadership, problem-solving, decision-making, and organizational abilities, experience leading teams in fast-paced environments, good written and spoken English, and proficiency with Microsoft Office applications.

Skills

Banking Operations
Team Leadership
Staff Management
Problem-Solving
Decision-Making
Organizational Skills
Prioritization
Multitasking
Mentoring
Coaching
Budget Management
Incident Management
Performance Reporting
Process Improvement
Microsoft Office

Benefits

Learning And Development Opportunities
Comprehensive Benefits

Visa sponsorship

Not detected in the job text

Keywords

Banking Operations
Wire Payments
Foreign Exchange Transactions
High-Value FX Trades
Standing Instructions
Electronic Data Interchange Files
Dormant Accounts
Audit Confirmations
Letters Of Credit
Service Level Agreements
Incident Reporting
Operational Expenses
Budget Targets
Key Performance Indicators
Business Continuity Planning
Performance Management
Staff Training
Cross-Training
Technology Implementation
Internal Audit
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint

Report this job