Find work in Canada.

323,070 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
SDET with Java
PEOPLE FORCE CONSULTING INC
Quebec, QC
Contract
…Java, Spring Boot, and modern test automation practices to support a large-scale QA Transformation…
Added 10 mins ago
Professional Engineering, Structures & Systems Integration
Bombardier
Montreal, QC
Full-time
Job Professional Engineering, Structures & Systems Integration
Added 10 mins ago
Supportive Housing Worker
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
The Ches Penney Centre of Hope supportive housing program is a long-term, support-based housing program designed to offer a stable living environment where residents will form relationships…
Added 10 mins ago
Intern, in Engineering - Aircraft Integration, New Program Development (Winter 2027)
Bombardier
Montreal, QC
Volunteer
How to collaborate with major suppliers and support technical discussions and deliverables.
Added 10 mins ago
Superintendent, Underground Mine Engineering
Kinross Gold Corporation
Red Lake, ON
Full-time
…excellent potential to become a top-tier deposit that could support a large, long-life mine complex. Kinross’ comprehensive exploration and development program will aim to support the…
Added 10 mins ago
Clinical Respiratory Consultant- LPN
Air Liquide Healthcare
Bonnyville, AB
Full-time
…better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our…
Added 10 mins ago
Delivery Lead
Fastloop
Vancouver, BC
Full-time
Workflow redesign. You map how work actually flows across people and systems and redesign it: where agents act, where deterministic automation fits, and where a human decides.
Added 10 mins ago
Senior Operations & Delivery Manager
Monachus Solutions
Vancouver, BC
$100,000 to $140,000 CAD / year
Full-time
…delivers. As Monachus grows, we’re continuing to strengthen the systems and operating rhythms that support consistent, high-quality client delivery. You’ll play a key role in building and…
Added 10 mins ago
CAN Driver
FedEx Canada
Sudbury, ON · Greater Sudbury, ON
Part-time
Provides efficient and safe delivery and pick-up of packages while representing the company in a professional manner and maintains a neat and clean appearance consistent with the company's…
Added 10 mins ago
Associate
RBC Dominion Securities
Hamilton, ON
Full-time
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
Added 10 mins ago
Senior Human Factors Engineer
AtkinsRéalis
Mississauga, ON
Full-time
The Human Factors Engineering department is responsible for providing engineering support from a Human Factors perspective to the design of nuclear power generation equipment, digital…
Added 10 mins ago
Advisor, Health & Safety
Kinross Gold Corporation
Red Lake, ON
Full-time
The Advisor, Health & Safety provides advanced technical health and safety support, and supports the execution of health and safety programs, projects, and improvement initiatives across…
Added 10 mins ago
Senior Human Factors Engineer
AtkinsRéalis
Mississauga, ON
Full-time
The Human Factors Engineering department is responsible for providing engineering support from a Human Factors perspective to the design of nuclear power generation equipment, digital…
Added 10 mins ago
Staff Data Engineer
RBC
Toronto, ON
Full-time
…solutions - from traditional machine learning to Generative AI - to support our Global Executive Leadership as well as our Digital and Global Investment…
Added 10 mins ago
Financial Analyst
University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
This position is responsible for performing general accounting functions, budgetary, systems and related financial activities for the UBC Okanagan Finance department. This role provides…
Added 10 mins ago
Receptionist
MNP
Duncan, BC
Full-time
With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You…
Added 10 mins ago
Pharmacy Assistant (Full -Time)
Murphy's Pharmacies
Charlottetown, PE
Full-time
We Focus on Patient Care: We've implemented central fill to process refills, built support teams that do prescription data entry and clinical validation, handle phone calls and schedule…
Added 10 mins ago
Mammographer/X-Ray Technologist
Insight Medical Imaging
Edmonton, AB
Full-time
Our Employees – by creating an approachable environment that encourages professional development and growth.
Added 10 mins ago
Service Lube Technician - Sterling Honda
AutoCanada Inc.
Hamilton, ON
$17.95 to $17.96 CAD / hour
Full-time
…across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable - and we…
Added 10 mins ago
Apprentice Automotive Technician 3rd Year - Crosstown Chrysler
AutoCanada Inc.
Edmonton, AB
$34 to $38 CAD / hour
Full-time
…across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable - and we…
Added 10 mins ago
Talent Acquisition Partner
Flair Airlines Ltd.
Toronto, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
Full-time
Join Flair’s Talent team, where effective recruitment and workforce planning support hiring needs across the organization. Reporting to the Manager, Talent, the Talent Acquisition Partner…
Added 10 mins ago
Manager, Financial Planning & Regulatory Reporting
EPCOR
AB · Edmonton, Alberta
Full-time
…analyze and review IFRS and regulatory accounting transactions to support the Distribution Performance Based Regulation (PBR) and Transmission Cost of Service (COS) regulatory filings. You…
Added 10 mins ago
Implementation Specialist (Software)
Valsoft Corporation
Remote, Canada
Full-time · Remote
● Early‐career IT professional with 0–3 years of experience in help desk, support, systems, or software implementation
Added 26 mins ago
Business Applications Specialist
Doctors of BC
Vancouver, BC · BC
Full-time
…the highest standard of health care, while achieving maximum professional satisfaction and fair economic…
Added 26 mins ago
Senior Programmer Analyst (24 Month Contract)
Doctors of BC
Vancouver, BC · BC
Full-time
…the highest standard of health care, while achieving maximum professional satisfaction and fair economic…

Butterfield Group

AVP, Operations

Moncton, NB, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Butterfield Support Services (Canada) Limited provides centralized shared services and support to the Butterfield Group in the areas of Finance and Accounting, Human Resources, Information Technology, Operations, Client Services and Compliance. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at the world’s leading, independent offshore bank and trust company.

Based in our Moncton, New Brunswick office and reporting to the VP, Operations, the AVP, Banking Operations is responsible for managing direct reports, planning, and organizing teams to maintain service levels within the department. This position works within the Operations management team to contribute to the development and implementation of the organization’s strategies, policies, and practices. This role may require working on shifts, after normal working hours, on weekends, and/or some public holidays.

About the Team

Butterfield’s Banking Operations team supports millions of financial transactions globally across all of our banking locations. Our customers include personal bank account holders, corporate, and wealth clients. Banking Operations is a fast-moving environment, where quality and accuracy are at the core of the team’s everyday activities.

Your responsibilities will include:

Managing day-to-day operations of the Operations teams, which includes but is not limited to: customer call back verification, wire payments and FX transactions, high value FX trades, standing instructions, local bank rejects, and EDI files. This also includes monitoring of dormant accounts, audit confirmations, and letters of credit reporting for corporate customers.
Monitoring and enforcing applicable processes, procedures, and policies, ensuring adherence to agreed service level agreements (SLAs.)
Managing the incident reporting process to ensure professional, prompt handling and resolution of issues.
Controlling operational expenses and meeting budget targets.
Maintaining effective communication with the VP, Operations, by reporting relevant details, providing updates about team concerns and successes, and escalating issues when necessary.
Preparing monthly statistical reports of task/volumes completed within the Operations teams while ensuring departmental key performance indicators (KPIs) and SLAs are consistently met.
Reviewing and updating procedure manuals and business continuity planning and organization charts whenever required to ensure resourcing and structure are effectively managed.
Communicating and managing job expectations, goal setting, and objectives for direct reports, and evaluating staff work performance in order to provide feedback, direction, and guidance.
Motivating and developing teams, while supporting and promoting strong cross-training initiatives. This also includes assessing staff to determine existing and future needs and providing and/or recommending training for employee development.
Participating in the implementation of new technology; establishing, maintaining, and monitoring ongoing performance of effective procedures and processes to support high-quality services to external and internal customers.
Managing team attendance and schedules to keep overtime costs within budget.
Ensuring Operations teams maintain a minimum internal audit rating of “Satisfactory”.
Acting as an escalation point for unresolved issues.
Assisting with other ad hoc duties as requested by the supervisor, manager, or department head.

Your qualifications and skills include:

At least ten years (10) years of broad banking experience, with at least five (5) years served in a supervisory or management role.
Strong problem-solving, leadership, decision-making, and organizational skills.
Proven managerial skills with the ability to prioritize, multi-task, mentor, coach, and motivate teams.
Prior experience effectively leading a team in a fast-paced and deadline driven environment.
Good command of the English language, both written and oral.
Proficient in office systems and computer software programs including Word, Excel, Outlook, PowerPoint with the ability to learn new systems with ease.

Why Butterfield?

Butterfield is a leading, independent offshore bank and trust company. With more than 1,200 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities and comprehensive benefits. Guided by our core values - approachable, collaborative, empowered and impactful - we provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.

Visit www.butterfieldgroup.com/careers to view all opportunities and apply via our careers’ portal.

Closing Date : 20 October 2026

Let’s start a conversation.

Apply About employer

More about this job

Responsibilities

Manage day-to-day banking operations, including payments, foreign exchange transactions, account monitoring, reporting, incident resolution, budgets, and compliance with service levels and audit requirements. Lead and develop staff through performance management, scheduling, training, cross-training, and effective procedures, while supporting technology implementation and reporting to the VP of Operations.

Requirements

Requires at least 10 years of broad banking experience, including at least five years in a supervisory or management role. Candidates should have strong leadership, problem-solving, decision-making, and organizational abilities, experience leading teams in fast-paced environments, good written and spoken English, and proficiency with Microsoft Office applications.

Skills

Banking Operations
Team Leadership
Staff Management
Problem-Solving
Decision-Making
Organizational Skills
Prioritization
Multitasking
Mentoring
Coaching
Budget Management
Incident Management
Performance Reporting
Process Improvement
Microsoft Office

Benefits

Learning And Development Opportunities
Comprehensive Benefits

Visa sponsorship

Not detected in the job text

Keywords

Banking Operations
Wire Payments
Foreign Exchange Transactions
High-Value FX Trades
Standing Instructions
Electronic Data Interchange Files
Dormant Accounts
Audit Confirmations
Letters Of Credit
Service Level Agreements
Incident Reporting
Operational Expenses
Budget Targets
Key Performance Indicators
Business Continuity Planning
Performance Management
Staff Training
Cross-Training
Technology Implementation
Internal Audit
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint

Report this job