Find work in Canada.

625,637 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
J
Mech and Robotics Tech
JLL
Calgary, AB
- Full-time
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Added 1 min ago
Beauty Advisor/Artist Freelancer/On-Call
ELC Beauty LLC
Victoria, BC
…the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your…
Added 16 mins ago
MI
Cook II (Part-Time)
Marriott International
Calgary, AB
- Part-time
…equal to 25 pounds without assistance. Perform other reasonable job duties as requested by…
Added 16 mins ago
MI
Cook
Marriott International
Quebec, QC
- Full-time
…equal to 25 pounds without assistance. Perform other reasonable job duties as requested by…
Added 16 mins ago
BG
Manager, Banking Operations
Butterfield Group
Moncton, NB
- Full-time
Maintaining effective communication with the VP, Operations, by reporting relevant details, providing updates about team concerns and successes, and escalating issues when necessary.
Added 16 mins ago
MI
Guest Service Support Expert - Part Time
Marriott International
Kelowna, BC
- Part-time
…stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each…
Added 16 mins ago
P
BAS Graphics Designer – Building Automation / EBO (GDBA005)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Added 16 mins ago
LF
Content & Video Marketing Coordinator
Lakeland Farm and Ranch Direct
Winnipeg, MB
- Full-time
…calendars, spreadsheets, and moving pieces without letting details slip through the…
Added 16 mins ago
Cloud Operations Engineer II
Zafin
Toronto, ON
Added 16 mins ago
E
Housekeeping - Casual - Michener Hill
Extendicare
Red Deer, AB · LTC - Michener Hill NH (Michener Blvd.)
- Part-time
Ability to meet the physical requirements of the job
Added 16 mins ago
E
Dietary Aide Casual
Extendicare
Winnipeg, MB · Beacon Hill Lodge
- Part-time
…and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring…
Added 16 mins ago
E
Registered Nurse-Visiting
Extendicare
Oakville, ON · ParaMed Admin Office - MH (Dorval Dr.)
- Full-time
…and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring…
Added 16 mins ago
VC
Driver Client Transportation - Part-time 0.8
VON Canada (Ontario)
Guelph, ON · Fergus, ON
- $18.61 to $19.78 CAD / hour
- Part-time
Must be able to engage in physical activity as a regular component of the job.
Added 16 mins ago
VC
Case Coordinator, Family Supports - Full-time
VON Canada (Ontario)
London, ON
- $27.68 to $29.41 CAD / hour
- Full-time
Added 16 mins ago
Support and Financial Services Coordinator (SFSC) Talent Pool
Government of Alberta
AB
The Job Description is provided for further details on this position.
Added 31 mins ago
Bilingual Customer Service Representative
Dentsply Sirona, Inc
ON · Mississauga, Ont., ON
Added 31 mins ago
Bilingual Customer Service Representative
Dentsply Sirona, Inc
BC · Canada Home Office, BC
Added 31 mins ago
SH
Casual Infusion Nurse (Downtown Toronto, ON, on-site)
Sentrex Health Solutions
Toronto, ON
- Part-time
Added 31 mins ago
VC
Licensed Practical Nurse (LPN) - UBC Acute Medicine Unit
Vancouver Coastal Health
Vancouver, BC
- $32.84 to $41.35 CAD / hour
- Temporary
Added 31 mins ago
RM
Access and Privacy Coordinator
Regional Municipality of Peel
Brampton, ON
- Other
Work Mode: Hybrid *see below for more details about this work mode
Added 31 mins ago
ML
Assistant General Manager
MAPLE LEAF LOUNGE
ON · Mississauga, ON
- Full-time
…comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process.…
Added 31 mins ago
AL
Seasonal XL Delivery Helper
Anderson Last Mile Inc.
Edmonton, AB
- Full-time
…applicants. We recruit on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for…
Added 31 mins ago
LC
Student, Franchise Part Time Day Greenlight Requisition
Loblaw Companies Limited
Aylmer, ON
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like…
Added 31 mins ago
LC
Fruits et légumes Commis temps partiel soir Embauche feu vert
Loblaw Companies Limited
Sherbrooke, QC
- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 31 mins ago
NC
Senior Broker, Commercial Insurance
NFP Corp
Toronto, ON
- Full-time
Job Details: Full-Time, Permanent Position, Current Vacancy

Butterfield Group

Manager, Banking Operations

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Butterfield Support Services (Canada) Limited provides centralized shared services and support to the Butterfield Group in the areas of Finance and Accounting, Human Resources, Information Technology, Operations, Client Services and Compliance. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at the world’s leading, independent offshore bank and trust company.

Based in our Moncton, New Brunswick office and reporting to the VP, Operations, the Manager, Banking Operations is responsible for managing direct reports, planning, and organizing teams to maintain service levels within the department. This position works within the Operations management team to contribute to the development and implementation of the organization’s strategies, policies, and practices. This role may require working on shifts, after normal working hours, on weekends, and/or some public holidays.

About the Team

Butterfield’s Banking Operations team supports millions of financial transactions globally across all of our banking locations. Our customers include personal bank account holders, corporate, and wealth clients. Banking Operations is a fast-moving environment, where quality and accuracy are at the core of the team’s everyday activities.

Your responsibilities will include:

Managing day-to-day operations of the Operations teams, which includes but is not limited to: customer call back verification, wire payments and FX transactions, high value FX trades, standing instructions, local bank rejects, and EDI files. This also includes monitoring of dormant accounts, audit confirmations, and letters of credit reporting for corporate customers.
Monitoring and enforcing applicable processes, procedures, and policies, ensuring adherence to agreed service level agreements (SLAs.)
Managing the incident reporting process to ensure professional, prompt handling and resolution of issues.
Controlling operational expenses and meeting budget targets.
Maintaining effective communication with the VP, Operations, by reporting relevant details, providing updates about team concerns and successes, and escalating issues when necessary.
Preparing monthly statistical reports of task/volumes completed within the Operations teams while ensuring departmental key performance indicators (KPIs) and SLAs are consistently met.
Reviewing and updating procedure manuals and business continuity planning and organization charts whenever required to ensure resourcing and structure are effectively managed.
Communicating and managing job expectations, goal setting, and objectives for direct reports, and evaluating staff work performance in order to provide feedback, direction, and guidance.
Motivating and developing teams, while supporting and promoting strong cross-training initiatives. This also includes assessing staff to determine existing and future needs and providing and/or recommending training for employee development.
Participating in the implementation of new technology; establishing, maintaining, and monitoring ongoing performance of effective procedures and processes to support high-quality services to external and internal customers.
Managing team attendance and schedules to keep overtime costs within budget.
Ensuring Operations teams maintain a minimum internal audit rating of “Satisfactory”.
Acting as an escalation point for unresolved issues.
Assisting with other ad hoc duties as requested by the supervisor, manager, or department head.

Your qualifications and skills include:

At least ten years (10) years of broad banking experience, with at least five (5) years served in a supervisory or management role.
Strong problem-solving, leadership, decision-making, and organizational skills.
Proven managerial skills with the ability to prioritize, multi-task, mentor, coach, and motivate teams.
Prior experience effectively leading a team in a fast-paced and deadline driven environment.
Good command of the English language, both written and oral.
Proficient in office systems and computer software programs including Word, Excel, Outlook, PowerPoint with the ability to learn new systems with ease.

Why Butterfield?

Butterfield is a leading, independent offshore bank and trust company. With more than 1,200 financial services professionals across ten international jurisdictions, the Butterfield experience is enhanced by robust learning and development opportunities and comprehensive benefits. Guided by our core values - approachable, collaborative, empowered and impactful - we provide a respectful environment where we value the diversity of our employees and the talents and experiences they bring. With a 160-year tradition of service excellence we empower individuals to achieve their potential and make a positive impact on our business, our clients and our communities.

Visit www.butterfieldgroup.com/careers to view all opportunities and apply via our careers’ portal.

Closing Date : 20 November 2026

Let’s start a conversation.

Apply About employer

More about this job

Responsibilities

Manage daily banking operations, team performance, staffing, budgets, incidents, and adherence to procedures, service levels, and audit requirements. Prepare operational reports, maintain procedures and continuity plans, develop staff, and support the implementation of technology and process improvements.

Requirements

Requires at least 10 years of broad banking experience, including at least five years in a supervisory or management role. Candidates should have strong leadership, problem-solving, decision-making, organizational, communication, and team-development skills, along with proficiency in Microsoft Office.

Skills

Banking Operations
Team Leadership
Staff Management
Problem-Solving
Decision-Making
Organization
Prioritization
Multitasking
Mentoring
Coaching
Communication
Budget Management
Incident Management
Microsoft Office

Benefits

Comprehensive Benefits
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Banking Operations
Wire Payments
Foreign Exchange Transactions
High-Value Foreign Exchange Trades
Standing Instructions
Bank Rejects
Electronic Data Interchange Files
Dormant Accounts
Audit Confirmations
Letters Of Credit
Service Level Agreements
Incident Reporting
Operational Expenses
Budget Targets
Statistical Reporting
Key Performance Indicators
Procedure Manuals
Business Continuity Planning
Staff Scheduling
Cross-Training
Employee Development
Internal Audit
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint

Report this job