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Added 2 hours ago
K
Intermediate Instrumentation and Controls specialist
Kleinfelder
Calgary, AB
- Full-time
We are looking to hire an Intermediate Instrumentation and Controls specialist in our Edmonton Office and Calgary location. Reporting to the Instrumentation & Controls Lead, the…
Added 2 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 2 hours ago
K
Intermediate Instrumentation and Controls specialist
Kleinfelder
AB · Edmonton, AB
- Full-time
We are looking to hire an Intermediate Instrumentation and Controls specialist in our Edmonton Office and Calgary location. Reporting to the Instrumentation & Controls Lead, the…
Added 2 hours ago
P
Sales And Marketing Specialist
PartPassport
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Sales and Marketing Specialist is a full-time, on-site role based in the Greater Toronto Area, Canada. This role is responsible for identifying and engaging potential…
Added 4 hours ago
KI
Intermediate Instrumentation and Controls specialist
Kleinfelder Inc
Calgary, AB · Edmonton, AB
- Full-time
We are looking to hire an Intermediate Instrumentation and Controls specialist in our Edmonton Office and Calgary location. Reporting to the Instrumentation & Controls Lead, the…
Added 7 hours ago
W
Environmental Specialist - Liability Assessment
Worley
Calgary, AB
- Full-time
As an Environmental Specialist, you will evaluate environmental conditions, identify data gaps and regulatory risks, develop auditable liability cost estimates, and prepare clear technical…
Added 8 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 8 hours ago
FI
Security Architect
Flexstaf I.T. Inc.
Regina, SK
- Contract
Role Title: Security Specialist - Security Architect
Added 9 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 11 hours ago
BS
Process Improvement Specialist/spécialiste de l’amélioration des processus
BioScript Solutions
Moncton, NB · Oakville, ON
- Full-time
The Process Improvement Specialist will play a key role in the ongoing process improvement initiatives of BioScript Solutions. This individual will be involved in process mapping and…
Added 13 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
…day-to-day operation of the unit. This position also provides specialist-level advice and training to students, faculty, and teaching assistants in the use of equipment and software in…
Added 14 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 14 hours ago
GD
Design Engineering C4 Systems Associate Specialist
General Dynamics Land Systems–Canada
London, ON
- Contract
The C4 (Command, Control, Communications, Computers) Design Engineering role is responsible to execute full life cycle design activity on any assigned task within the subsystem and take…
Added 14 hours ago
GD
Specialist, Trainer Maintenance
General Dynamics Land Systems–Canada
London, ON
- Full-time
Provide data to assist in monitoring and tracking of project budgets and project status
Added 14 hours ago
S
Spécialiste en applications ERP / ERP Application Specialist
Smardt
Dorval, QC
- Full-time
Added 15 hours ago
A
RFS-1019621 - Intermediate Security Specialist - Security Architect
Amyantek
Regina, SK
- Contract
Job Title: RFS-1019621 - Intermediate Security Specialist - Security Architect
Added 17 hours ago
Q
Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
…The Engineer III is responsible for providing technical and engineering support for field work, and office work performing engineering studies and design work and generating engineering…
Added 19 hours ago
B
Staff Software Engineer - Full-Stack, Solution Architecture
Blazesoft
Concord, ON
- Full-time
…boundaries of gaming. If you are a highly motivated and skilled specialist passionate about the gaming industry, we want you to join our…
Added 19 hours ago
B
Senior Product Manager
Blazesoft
Concord, ON
- Full-time
You have strong opinions, loosely held, and you know when to defer to legal, engineering, or the data
Added 19 hours ago
GD
Design Engineering C4 Systems Associate Specialist
General Dynamics Land Systems–Canada
London, ON
- Contract
The C4 (Command, Control, Communications, Computers) Design Engineering role is responsible to execute full life cycle design activity on any assigned task within the subsystem and take…
Added 19 hours ago
GD
Specialist, Trainer Operator
General Dynamics Land Systems–Canada
London, ON
- Full-time
Specialist, Trainer Operator Chassis & Weapon
Added 20 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Apply a structured, data-driven approach using engineering principles, experimentation and numerical analysis to better understand process behavior and support technical decision making
Added 20 hours ago
ST
Senior IT Systems Specialist
Saltworks Technologies
Richmond, BC
- $110,000 to $140,000 CAD / year
- Full-time
…operations. Join us and build skills defining the next era of engineering and industrial…
Added 21 hours ago
A
Spécialiste Qualité Fournisseurs
Actalent
Mirabel, QC
- $40 to $55 CAD / hour
- Contract
Competence in production planning and quality engineering.
Added 21 hours ago
A
Spécialiste Qualité Fournisseurs
Actalent
Mirabel, QC
- $40 to $55 CAD / hour
- Contract
Competence in production planning and quality engineering.

Closed listing

Buyerlink

AI Implementation Specialist, Calls

Victoria, BC, Canada

Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience. · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.
Job type: Full-time
Closing date: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

We're looking for a curious, detail-oriented AI Implementation Specialist to join our team at an exciting inflection point. As AI becomes core to how we operate, you'll be the person helping us do it right. You'll own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we expand how we use AI across the business. If you're someone who loves being in the weeds of a new technology and wants a seat at the table when strategy is being shaped, this role was built for you.

This is an in-person role at our office in Victoria, BC

Day-to-day:

You will:

Own governance of our AI IVR and AI call center product - monitoring performance, managing configurations, and ensuring the platform is running effectively day-to-day
Design and execute A/B tests on the AI IVR to continuously improve call flows, outcomes, and customer experience
Implement changes to the AI IVR and document decisions, results, and recommendations in a clear and organized way
Build reports, dashboards, and automations that give the AdOps team better visibility into performance and reduce manual work
Act as a hands-on resource across other team projects involving AI - contributing data analysis, implementation support, and a practical perspective on what's possible
Stay current on developments in AI tooling and proactively bring forward ideas for how we can apply them to our work

You have...

Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Comfort working with data: pulling it, interpreting it, and turning it into something useful for a team
A structured, methodical approach to testing and problem-solving - you know how to set up a fair test and read the results honestly
Strong written and verbal communication skills; you can explain technical concepts to non-technical teammates
The ability to manage multiple workstreams independently and know when to ask for direction
A genuine interest in how AI is changing the way businesses operate - and enthusiasm for being part of that change

Nice to have:

Familiarity with IVR systems, call center technology, or contact center operations
Experience building dashboards or automated reports (any tool - Looker, Google Sheets, Power BI, etc.)
Exposure to prompt engineering, LLM workflows, or agentic AI tools
Experience in a digital advertising, media, or AdTech environment

Compensation: $55,000-$65,000
Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.

About employer

More about this job

Responsibilities

Govern and optimize the AI IVR and call center platform by monitoring performance, managing configurations, and testing improvements to call flows and customer outcomes. Build reporting, dashboards, and automations for the AdOps team, document decisions and results, and support AI-related projects across the business.

Requirements

Candidates should have hands-on experience with AI platforms or products, be comfortable analyzing data, and use a structured approach to testing and problem-solving. Strong communication, independent workstream management, and genuine interest in business applications of AI are required; IVR, dashboarding, prompt engineering, LLM, or AdTech experience is an asset.

Skills

AI Platform Governance
IVR Configuration
Call Center Technology
A/B Testing
Data Analysis
Reporting
Dashboard Development
Automation
Performance Monitoring
Prompt Engineering
LLM Workflows
Written Communication
Verbal Communication
Problem-Solving
Project Management

Visa sponsorship

Not detected in the job text

Keywords

AI
AI IVR
AI Call Center
IVR Systems
Call Center Technology
Contact Center Operations
AI Platform Governance
Platform Configuration
Performance Monitoring
A/B Testing
Call Flows
Customer Experience
Data Analysis
Reporting
Dashboards
Automation
AdOps
Prompt Engineering
LLM Workflows
Agentic AI
Looker
Google Sheets
Power BI
Digital Advertising
Media
AdTech

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