Find work in Canada.

319,685 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
WH
Senior Manufacturing Millwright
Waterstone Human capital
Cambridge, ON
- Full-time
Be the first call when something breaks, troubleshoot and fix what you can, bring in a specialist when needed.
Added 16 mins ago
DI
Customer Support Specialist | Montreal
dcbel Inc
Montreal, QC
- Full-time
We’re looking for a Customer Support Specialist to assist our customers with level 1 troubleshooting when using dcbel’s Ara products and services, and coordinating level 2 technical…
Added 30 mins ago
NG
QMS Specialist
NSG Group
Collingwood, ON
- Full-time
The role is to ensure that the company’s quality management systems are implemented, monitored, and improved. It is a crucial role in maintaining quality standards and policies, which are…
Added 1 hour ago
JI
Application Support Specialist, Halifax
J.D. Irving, Limited
Dartmouth, NS
- Full-time
The Application Support Specialist is responsible to support and maintain a variety of Enterprise applications and platforms. You will be the main point of contact for technical expertise…
Added 1 hour ago
S
Systems Engineering Specialist
SpaceBridge
Montreal, QC
- Full-time
We are seeking a System Engineering specialist to support system-level design, requirements definition, and - critically - integration activities across R&D development projects.
Added 1 hour ago
V
Maintenance Officer
VMCH
Mulgrave, NS
- Full-time
VMCH is a Catholic, for-purpose organisation providing aged care, disability services, retirement living, home care, specialist education and affordable housing across Victoria. With more…
Added 1 hour ago
A
Workfront Fusion Integration Specialist [AQ-20971]
Aquent
Toronto, ON
- $55 to $85 CAD / hour
- Contract
…the technology landscape, connecting and optimizing critical systems. If you thrive on unraveling complex technical puzzles, diving deep into system architecture, and becoming the go-to…
Added 3 hours ago
S
Equipment Specialist
Sanofi
Toronto, ON
- Full-time
Added 5 hours ago
GC
Specialist, MaintenanceNew
Glencore Canada
Sparwood, BC
- $108,000 to $126,000 CAD / year
- Full-time
Reporting to the Senior Lead, Maintenance Excellence, the Senior Specialist, Maintenance is responsible for supporting and advancing maintenance excellence across EVR's mining operations.…
Added 6 hours ago
AS
Project Engineer (France)
AdaptiveMobile Security
Engineer, BC
- Full-time
The Project Engineering team is responsible for customizing and adapting Enea Qosmos products to customer environments. As a software engineer on this team, you will develop custom…
Added 8 hours ago
T
Business Systems Analysis Specialist
TD
Toronto, ON
- Full-time
We are seeking a Senior Business Systems Analyst to join our team. This role plays a key part in bridging the gap between business operations and technology by supporting the design and…
Added 9 hours ago
AC
BIM Specialist
AME Consulting Group Ltd
Vancouver, BC · Calgary, AB
- $75,000 to $90,000 CAD / year
We are looking for a BIM Specialist to join our Calgary or Vancouver office. In this role, you will be responsible for developing, maintaining, and coordinating Building Information Models…
Added 9 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
The Engineering Student Centre within Schulich School of Engineering is currently seeking a Full-time Regular Academic Advisor.
Added 9 hours ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Schulich School of Engineering is currently seeking a Full-time Limited Term Academic Advisor for approximately 12 months.
Added 9 hours ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…medium-complexity operationally critical and safety-critical software systems within the railway signaling domain. Working under the guidance of a Senior Software Analyst or Technical…
Added 9 hours ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…medium-complexity operationally critical and safety-critical software systems within the railway signaling domain. Working under the guidance of a Senior Software Analyst or Technical…
Added 10 hours ago
HR
System Design Specialist, Intermediate
Hitachi Rail
Toronto, ON
- Full-time
The System Design Specialist, Intermediate will perform system design, signaling design, analysis, modelling, and simulation activities to specify Communication-Based Train Control (CBTC)…
Added 11 hours ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
The Senior Software Technical Specialist leads the design, development, integration, and testing of complex operationally critical and safety-critical software systems within the railway…
Added 11 hours ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 11 hours ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Burnaby, BC
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 11 hours ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 11 hours ago
SC
Civil 3D Designer (Intermediate)
SYSTRA Canada
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 11 hours ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 11 hours ago
V
Senior Specialist Engineer
Vale
Canada
- Full-time
The Senior Specialist Geotechnical Engineer provides technical leadership for the safe design, operation, monitoring, and closure of tailings storage facilities, dams, and related water…
Added 11 hours ago
S
Service Partner Program Specialist - ONSITE
SCIEX
Vaughan, ON
- Full-time
The Service Partner Program Specialist playd a critical role in supporting effective collaboration and risk management with our service delivery partners. Responsibilities include enabling…

Buyerlink

AI Implementation Specialist, Calls

Victoria, BC, Canada

Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.
Job type: Full-time
Apply by: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

We're looking for a curious, detail-oriented AI Implementation Specialist to join our team at an exciting inflection point. As AI becomes core to how we operate, you'll be the person helping us do it right. You'll own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we expand how we use AI across the business. If you're someone who loves being in the weeds of a new technology and wants a seat at the table when strategy is being shaped, this role was built for you.

This is an in-person role at our office in Victoria, BC

Day-to-day:

You will:

Own governance of our AI IVR and AI call center product - monitoring performance, managing configurations, and ensuring the platform is running effectively day-to-day
Design and execute A/B tests on the AI IVR to continuously improve call flows, outcomes, and customer experience
Implement changes to the AI IVR and document decisions, results, and recommendations in a clear and organized way
Build reports, dashboards, and automations that give the AdOps team better visibility into performance and reduce manual work
Act as a hands-on resource across other team projects involving AI - contributing data analysis, implementation support, and a practical perspective on what's possible
Stay current on developments in AI tooling and proactively bring forward ideas for how we can apply them to our work

You have...

Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Comfort working with data: pulling it, interpreting it, and turning it into something useful for a team
A structured, methodical approach to testing and problem-solving - you know how to set up a fair test and read the results honestly
Strong written and verbal communication skills; you can explain technical concepts to non-technical teammates
The ability to manage multiple workstreams independently and know when to ask for direction
A genuine interest in how AI is changing the way businesses operate - and enthusiasm for being part of that change

Nice to have:

Familiarity with IVR systems, call center technology, or contact center operations
Experience building dashboards or automated reports (any tool - Looker, Google Sheets, Power BI, etc.)
Exposure to prompt engineering, LLM workflows, or agentic AI tools
Experience in a digital advertising, media, or AdTech environment

Compensation: $55,000-$65,000
Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.

Apply About employer

More about this job

Responsibilities

Govern and optimize the AI IVR and call center platform by monitoring performance, managing configurations, and testing improvements to call flows and customer outcomes. Build reporting, dashboards, and automations for the AdOps team, document decisions and results, and support AI-related projects across the business.

Requirements

Candidates should have hands-on experience with AI platforms or products, be comfortable analyzing data, and use a structured approach to testing and problem-solving. Strong communication, independent workstream management, and genuine interest in business applications of AI are required; IVR, dashboarding, prompt engineering, LLM, or AdTech experience is an asset.

Skills

AI Platform Governance
IVR Configuration
Call Center Technology
A/B Testing
Data Analysis
Reporting
Dashboard Development
Automation
Performance Monitoring
Prompt Engineering
LLM Workflows
Written Communication
Verbal Communication
Problem-Solving
Project Management

Visa sponsorship

Not detected in the job text

Keywords

AI
AI IVR
AI Call Center
IVR Systems
Call Center Technology
Contact Center Operations
AI Platform Governance
Platform Configuration
Performance Monitoring
A/B Testing
Call Flows
Customer Experience
Data Analysis
Reporting
Dashboards
Automation
AdOps
Prompt Engineering
LLM Workflows
Agentic AI
Looker
Google Sheets
Power BI
Digital Advertising
Media
AdTech

Report this job