Jobs in Canada

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Added 27 mins ago
FA
Maintenance Control Supervisor
Flair Airlines
Toronto, ON
- Full-time
Monitor MCC workload and operational priorities, providing direct support and assuming MCC Controller or MCC Specialist responsibilities when required to maintain continuity of the…
Added 57 mins ago
AI
Inventory Demand Planning & Item Master Data Specialist
American Iron & Metal (AIM)
Montreal, QC
- Full-time
The Specialist bridges the gap between operational asset maintenance and database integrity. He will be the sole custodian of the enterprise asset management platform (such as IBM Maximo)…
Added 57 mins ago
X
Test Engineering Specialist
Xiphos
Montreal, QC
- Full-time
MUST HAVE EXPERIENCE WITH
Added 57 mins ago
QE
Strategic Sourcing Specialist
Quadro Engineering
Waterloo, ON
- Full-time
The Strategic Sourcing Specialist is responsible for developing and executing both short- and long-term sourcing strategies that support organizational objectives related to cost…
Added 58 mins ago
Principal Project Manager Rail Systems
Mott MacDonald
Calgary, AB
Mott MacDonald is seeking a Principal Project Manager Rail Systems to join our Calgary team. The role will provide senior leadership across rail systems engineering, integration and project…
Added 1 hour ago
QP
Operations Manager, Industrial Operations East
QuadReal Property Group
Mississauga, ON
- Full-time
Oversee day-to-day building operations, maintenance, fire and life safety systems and technical service delivery across the Industrial East Portfolio.
Added 1 hour ago
Spécialiste du support Azure / Azure Support Specialist
mthree
Montreal, QC
Added 2 hours ago
S
NDT Technician / Quality Specialist
SGS
Surrey, BC
- Full-time
The NDT Technician / Quality Specialist is responsible for performing inspection and non-destructive testing (NDT) on structural steel
Added 2 hours ago
M
Spécialiste du support Azure / Azure Support Specialist
mthree
Montreal, QC
- $70,000 to $92,000 CAD / year
- Full-time
Added 2 hours ago
S
NDT Technician / Quality Specialist
SGS
Surrey, BC
- Full-time
The NDT Technician / Quality Specialist is responsible for performing inspection and non-destructive testing (NDT) on structural steel
Added 2 hours ago
ES
DevOps Lead Specialist
Energy Security Technical Advisory Committee (E-STAC)
Ottawa, ON
- Full-time
Location: Ottawa, Ontario (Hybrid: 4 days in office) · QUALIFICATIONS - MUST HAVE
Added 2 hours ago
IC
Strategic Sourcing Specialist
IDEX Corporation
Waterloo, ON
- Full-time
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…
Added 2 hours ago
E
AI Engineer, Trust & Evaluation
Equinix
Toronto, ON
- Full-time
Applies solid knowledge of software engineering practice and of LLM and agent concepts (prompting, retrieval, tool and function calling, orchestration, MCP). Understands evaluation methods…
Added 2 hours ago
H
Specialist, Project Management and Planning (Major Projects)
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Undergraduate degree or diploma in Architectural Engineering
Added 2 hours ago
Operational Technology Specialist
CONA Services
Montreal, QC · Lachine, QC
Lead and assist OT network systems and IT operations at the production facility, ensuring timely resolution of technical issues and continuous improvement of operational performance.
Added 2 hours ago
Operational Technology Specialist
CONA Services
Montreal, QC · Lachine, QC
We are recruiting for an Operational Technology Specialist (Internal title - IT Support Technician) to join our Information Technology team. The IT Support Technician serves as an on-site…
Added 2 hours ago
Specialist, Environment
NorthRiver Midstream
Dawson Creek, BC
Reporting to the Director, Health, Safety, Security and Environment, the Specialist, Environment will support the team to deliver on environmental expectations using strong environmental…
Added 3 hours ago
R
Sales Support Specialist
Renishaw
Mississauga, ON
- Full-time
…and motion control, industrial automation, and calibration systems. We are currently seeking a Sales Support Specialist based from our Mississauga, Ontario, Canada…
Added 3 hours ago
Spécialiste en configuration / Coordonnateur de l'amélioration continue / Configuration Specialist
LeadsOnline
Montreal, QC
Under the supervision of the Manager, Operational Excellence, Continuous Improvement and Quality, the Configuration Specialist / Continuous Improvement Coordinator holds a dual-mandate…
Added 3 hours ago
BO
Derivatives Specialist
Bank of China (Canada)
Toronto, ON
- Full-time
Role Description The Derivatives Specialist is a full-time, on-site role based in Toronto, ON. This position is responsible for structuring, pricing, and executing derivative transactions,…
Added 3 hours ago
IC
AppOps, Senior Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
The job role requires to work in rotating shifts to provide 24x7 Support coverage
Added 3 hours ago
W
Detection Engineer
Wepoint
Montreal, QC
- Full-time
Analyze production incidents and resolve technical issues affecting multiple interconnected systems.
Added 3 hours ago
A
Senior Inspection Specialist (Relocation to Saudi Arabia is required)
aramco
AB · Greater Edmonton Metropolitan Area
- Full-time
We are seeking a Senior Inspection Specialist to join our join Sea Water Inspection Unit (SWIU) of Producing Insp & Asset Integrity Department (PIAI).
Added 3 hours ago
OT
Mechanical Engineering Specialist
Onewell Tech Inc.
Oakville, ON
- Full-time
Passionate about mechanical systems, engineering, and building cool thing!
Added 4 hours ago
S+
Mechanical BIM Leader
Smith + Andersen
Vancouver, BC
- Full-time
…discipline-specific leadership across mechanical, electrical, or IT systems. Working at the intersection of production and information management, you will support project teams through…

Closed listing

AI Implementation Specialist, Calls

Victoria, BC, Canada

Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience. · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.
Job type: Full-time
Closing date: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

We're looking for a curious, detail-oriented AI Implementation Specialist to join our team at an exciting inflection point. As AI becomes core to how we operate, you'll be the person helping us do it right. You'll own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we expand how we use AI across the business. If you're someone who loves being in the weeds of a new technology and wants a seat at the table when strategy is being shaped, this role was built for you.

This is an in-person role at our office in Victoria, BC

Day-to-day:

You will:

Own governance of our AI IVR and AI call center product - monitoring performance, managing configurations, and ensuring the platform is running effectively day-to-day
Design and execute A/B tests on the AI IVR to continuously improve call flows, outcomes, and customer experience
Implement changes to the AI IVR and document decisions, results, and recommendations in a clear and organized way
Build reports, dashboards, and automations that give the AdOps team better visibility into performance and reduce manual work
Act as a hands-on resource across other team projects involving AI - contributing data analysis, implementation support, and a practical perspective on what's possible
Stay current on developments in AI tooling and proactively bring forward ideas for how we can apply them to our work

You have...

Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Comfort working with data: pulling it, interpreting it, and turning it into something useful for a team
A structured, methodical approach to testing and problem-solving - you know how to set up a fair test and read the results honestly
Strong written and verbal communication skills; you can explain technical concepts to non-technical teammates
The ability to manage multiple workstreams independently and know when to ask for direction
A genuine interest in how AI is changing the way businesses operate - and enthusiasm for being part of that change

Nice to have:

Familiarity with IVR systems, call center technology, or contact center operations
Experience building dashboards or automated reports (any tool - Looker, Google Sheets, Power BI, etc.)
Exposure to prompt engineering, LLM workflows, or agentic AI tools
Experience in a digital advertising, media, or AdTech environment

Compensation: $55,000-$65,000
Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.

About employer

More about this job

Responsibilities

Govern and optimize the AI IVR and call center platform by monitoring performance, managing configurations, and testing improvements to call flows and customer outcomes. Build reporting, dashboards, and automations for the AdOps team, document decisions and results, and support AI-related projects across the business.

Requirements

Candidates should have hands-on experience with AI platforms or products, be comfortable analyzing data, and use a structured approach to testing and problem-solving. Strong communication, independent workstream management, and genuine interest in business applications of AI are required; IVR, dashboarding, prompt engineering, LLM, or AdTech experience is an asset.

Skills

AI Platform Governance
IVR Configuration
Call Center Technology
A/B Testing
Data Analysis
Reporting
Dashboard Development
Automation
Performance Monitoring
Prompt Engineering
LLM Workflows
Written Communication
Verbal Communication
Problem-Solving
Project Management

Visa sponsorship

Not detected in the job text

Keywords

AI
AI IVR
AI Call Center
IVR Systems
Call Center Technology
Contact Center Operations
AI Platform Governance
Platform Configuration
Performance Monitoring
A/B Testing
Call Flows
Customer Experience
Data Analysis
Reporting
Dashboards
Automation
AdOps
Prompt Engineering
LLM Workflows
Agentic AI
Looker
Google Sheets
Power BI
Digital Advertising
Media
AdTech

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Jobs in Canada