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Added 2 mins ago
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Client Service Representative [Hourly]
CIBC
Toronto, ON · Albion, PE · PCF-Albion
- Part-time
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Added 2 mins ago
C
Senior Consultant, EAML Capital Markets Business Effectiveness
CIBC
Toronto, ON
- Full-time
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Added 2 mins ago
C
Consultant, Business Analysis
CIBC
Toronto, ON
- Full-time
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Added 2 mins ago
C
Audit Manager, Validations Centre of Excellence
CIBC
Toronto, ON
- Full-time
Added 2 mins ago
C
Manager, Client Advice - Laval
CIBC
Laval, QC
- Full-time
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Added 2 mins ago
C
Sr. Consultant, Application Development
CIBC
Toronto, ON
- Full-time
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Added 2 mins ago
C
Business Banking Analyst – Virtual – Bilingual
CIBC
Quebec, QC
- Full-time
Added 2 mins ago
A
Spécialiste en Intégration des Système Hypersustentateurs / High Lift System Integration Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Bonne connaissance de spécification, design, intégration, test et certification des systèmes de commandes de vol et/ou de ses composantes.
Added 15 mins ago
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RQ11732 – Training Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…development of graphic user interface designs and user acceptance test cases, and coordinating user acceptance testing…
Added 15 mins ago
C
Expert System Architecture - Google Cloud Platform and Gemini Entreprise-CA
CN
Toronto, ON
- Full-time
Personally build, configure, test, deploy, and support production-grade solutions across the GCP ecosystem.
Added 16 mins ago
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Spacecraft EMC Systems Engineer | Remote Opportunity | Fastwater Staffing
HIKINEX
Remote, Canada
- Contract
- Remote
Oversee test facility setup, instrumentation calibration, test execution, data reduction, and results certification.
Added 16 mins ago
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Sr. Backend Engineer - Test Automation
eBay
Toronto, ON
- Full-time
Develop UI test automation using Cypress to validate critical user workflows and end-to-end functionality.
Added 16 mins ago
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Embedded Software Developer
Fortinet
Burnaby, BC
- Full-time
Design, implement, test, and maintain embedded software for network security appliances.
Added 16 mins ago
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Ingénieur(e) Senior - Compatibilité électromagnétique (CEM)
SOGECLAIR
Remote, Canada
- Full-time
- Remote
· Review and approve key technical deliverables, including test plans, analysis reports, and test reports, ensuring compliance with certification requirements.
Added 16 mins ago
Structural Assembler III
Mitsubishi Heavy Industries, Ltd.
Mississauga, ON
Must be able to pass a Pulmonary Fit Test (PFT) for proper fitting of respirators as needed to perform the job safely, especially in work areas that may have exposure to chemicals or odors…
Added 18 mins ago
AC
Développeur·euse C / Python
ALTEN Canada
Montreal, QC
- Full-time
Contribuer à la définition des procédures de vérification et des cas de test automatisés
Added 18 mins ago
A
Automation & Controls specialist (entry-level)
Actalent
ON · Essex, ON
- $33 to $47 CAD / hour
- Contract
Diagnose, test, and fix software logic and errors related to the implementation of monitoring software.
Added 18 mins ago
NA
Senior Metallurgist
North American Palladium Ltd.
Thunder Bay, ON
- Full-time
Design and execute plant trials, surveys, and test programs to improve metal recovery, throughput, and operating efficiency.
Added 18 mins ago
IC
Desktop Engineer
Infotek Consulting Inc.
Toronto, ON
- $50 to $66 CAD / hour
- Contract
Write, test, and deploy PowerShell automation to proactively fix recurring issues across the fleet
Added 18 mins ago
TI
Desktop Engineer
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Test and deploy automated solutions that support patching, driver updates, and other routine maintenance tasks.
Added 18 mins ago
S
Ingénieur(e) Senior - Compatibilité électromagnétique (CEM)
SOGECLAIR
Montreal, QC
- Full-time
· Review and approve key technical deliverables, including test plans, analysis reports, and test reports, ensuring compliance with certification requirements.
Added 18 mins ago
VT
Software Engineer in Test
Vaspire Technologies Inc.
Toronto, ON
- Full-time
We are looking for a skilled Software Development Engineer in Test (SDET) to support quality engineering activities for web and mobile applications.
Added 18 mins ago
GT
Build Analyst/Desktop Engineer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $55 to $66 CAD / hour
- Contract
Test and deploy automated solutions that support patching, driver updates, and other routine maintenance tasks.
Added 19 mins ago
AU
Route Relief Utility Driver
Alsco Uniforms
Grande Prairie, AB
- Full-time
Added 19 mins ago
Manager - Technology Risk - Assurance - Toronto
EY
Toronto, ON
External audits: Oversee engagements to test and opine on efficacy of IT general controls (ITGCs) and IT application controls (ITACs) to support financial statement audits / integrated…

Closed listing

Buyerlink

AI Implementation Specialist, Calls

Victoria, BC, Canada

Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience. · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.
Job type: Full-time
Closing date: Apr 3, 2027
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

We're looking for a curious, detail-oriented AI Implementation Specialist to join our team at an exciting inflection point. As AI becomes core to how we operate, you'll be the person helping us do it right. You'll own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we expand how we use AI across the business. If you're someone who loves being in the weeds of a new technology and wants a seat at the table when strategy is being shaped, this role was built for you.

This is an in-person role at our office in Victoria, BC

Day-to-day:

You will:

Own governance of our AI IVR and AI call center product - monitoring performance, managing configurations, and ensuring the platform is running effectively day-to-day
Design and execute A/B tests on the AI IVR to continuously improve call flows, outcomes, and customer experience
Implement changes to the AI IVR and document decisions, results, and recommendations in a clear and organized way
Build reports, dashboards, and automations that give the AdOps team better visibility into performance and reduce manual work
Act as a hands-on resource across other team projects involving AI - contributing data analysis, implementation support, and a practical perspective on what's possible
Stay current on developments in AI tooling and proactively bring forward ideas for how we can apply them to our work

You have...

Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Comfort working with data: pulling it, interpreting it, and turning it into something useful for a team
A structured, methodical approach to testing and problem-solving - you know how to set up a fair test and read the results honestly
Strong written and verbal communication skills; you can explain technical concepts to non-technical teammates
The ability to manage multiple workstreams independently and know when to ask for direction
A genuine interest in how AI is changing the way businesses operate - and enthusiasm for being part of that change

Nice to have:

Familiarity with IVR systems, call center technology, or contact center operations
Experience building dashboards or automated reports (any tool - Looker, Google Sheets, Power BI, etc.)
Exposure to prompt engineering, LLM workflows, or agentic AI tools
Experience in a digital advertising, media, or AdTech environment

Compensation: $55,000-$65,000
Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.

About employer

More about this job

Responsibilities

Govern and optimize the AI IVR and call center platform by monitoring performance, managing configurations, and testing improvements to call flows and customer outcomes. Build reporting, dashboards, and automations for the AdOps team, document decisions and results, and support AI-related projects across the business.

Requirements

Candidates should have hands-on experience with AI platforms or products, be comfortable analyzing data, and use a structured approach to testing and problem-solving. Strong communication, independent workstream management, and genuine interest in business applications of AI are required; IVR, dashboarding, prompt engineering, LLM, or AdTech experience is an asset.

Skills

AI Platform Governance
IVR Configuration
Call Center Technology
A/B Testing
Data Analysis
Reporting
Dashboard Development
Automation
Performance Monitoring
Prompt Engineering
LLM Workflows
Written Communication
Verbal Communication
Problem-Solving
Project Management

Visa sponsorship

Not detected in the job text

Keywords

AI
AI IVR
AI Call Center
IVR Systems
Call Center Technology
Contact Center Operations
AI Platform Governance
Platform Configuration
Performance Monitoring
A/B Testing
Call Flows
Customer Experience
Data Analysis
Reporting
Dashboards
Automation
AdOps
Prompt Engineering
LLM Workflows
Agentic AI
Looker
Google Sheets
Power BI
Digital Advertising
Media
AdTech

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