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Added 1 min ago
RR
Bookkeeper / Junior Accountant
Ring Rescue Inc.
Dartmouth, NS
- Full-time
…environment where your contributions will have a direct impact on business success while working alongside a collaborative and passionate…
Added 1 min ago
CO
Traffic Engineer
City of Calgary
Calgary, AB
- $115,464 to $144,330 CAD / year
- Full-time
A personal vehicle for business purposes is an asset.
Added 1 min ago
SC
Sales Consultant
Sysco Canada Inc.
Vaughan, ON
- $65,000 to $75,000 CAD / year
- Full-time
This outside sales position focuses on promoting Sysco Buckhead's protein products and services, prospecting new business and building customer relationships, and achieving sales and profit…
Added 1 min ago
IF
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can…
Added 1 min ago
IF
310T or 310J Licensed Diesel Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
…supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can…
Added 1 min ago
CO
Planning Engineer, River Engineering
City of Calgary
Calgary, AB
- $115,464 to $144,330 CAD / year
- Full-time
A valid Class 5 Driver's License (or provincial equivalent) and access to a personal vehicle for business use OR the ability to obtain a City of Calgary operator's permit is required.
Added 2 mins ago
OA
Product Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Promote new business and contributing to company’s customer base by seeking new customers through prospecting and referral networks.
Added 2 mins ago
Part Time Shuttle Driver - Toyota Town
OpenRoad Auto Group
London, ON
OpenRoad reserves the right to modify this job description as business needs require.
Added 2 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Duncan, BC
- Full-time
…experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the…
Added 16 mins ago
AH
Senior Consultant
Alberta Health Services
Calgary, AB
- Temporary
…Program Chief to turn organizational priorities into practical business plans. You will take a hands-on role in developing business cases, planning documents, and leadership briefings,…
Added 16 mins ago
AH
RAI Lead
Alberta Health Services
Calgary, AB
- Full-time
…identifies opportunities to improve clinical, operational, and business practices using RAI data. The RAI Lead develops reporting frameworks, performance measures, and evaluation approaches…
Added 16 mins ago
AH
Coordinator
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…environments (physicians, leadership, and staff) to fully understand business needs and support organizational goals and priorities. Advanced Excel skills and Power BI, sound judgment, and…
Added 16 mins ago
AH
Director
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Graduate degree in epidemiology, biostatistics, health economics, business, analytics, or other related field with an advanced quantitative focus.
Added 16 mins ago
DC
Advisor, Talent and Culture
Durham Community Health Centre
Pickering, ON
- Full-time
Added 16 mins ago
RM
Human Resources/Labour Relations Consultant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…of this, in-office days may vary week to week depending on business…
Added 16 mins ago
VF
Facility Operator
Vivo for Healthier Generations
Calgary, AB
- Full-time
…ensure internal processes and procedures help achieve Vivo’s business…
Added 16 mins ago
TN
Assistant Store Manager - Feeds' n Needs - Bridgewater
Trouw Nutrition
Bridgewater, NS
- Full-time
…through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a…
Added 16 mins ago
RH
Business System Manager
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $135,000 CAD / year
- Full-time
We are seeking an experienced Business Systems Manager to lead the administration, optimization, and ongoing enhancement of our ERP environment and related business applications. This role…
Added 16 mins ago
NF
Data Engineer
Nature Fresh Farms
Leamington, ON
- $75,000 to $100,000 CAD / year
- Full-time
Lead triage meetings and collaborate with Business and Technology stakeholders to determine and implement fixes for identified data issues.
Added 16 mins ago
AH
Senior Consultant
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Undergraduate degree in healthcare administration, business administration, public administration, nursing, or a related field; Minimum 5 years of progressively responsible experience in…
Added 16 mins ago
S
Lead Crew Hand
SUMMIT
Brooks, AB
- Internship
You will be supported by the entire Summit organization which consists of a dynamic team of technical administrators, business development professionals, and an in-house IT department and…
Added 16 mins ago
AH
Quality Lead - Consultant
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Bachelor’s degree (or equivalent) in a health care discipline, business, administration, or leadership. If degree is in a health care discipline, candidate is required to be in good…
Added 16 mins ago
CB
Senior VP of sales - contract food service
Coca Bump
Toronto, ON
- Full-time
Added 16 mins ago
SG
Gestionnaire de Projet ERP / ERP Project Manager
Solutions GURUS (GURUS Solutions)
Montreal, QC
- Full-time
…guiding both internal and external teams in discussions around business processes, solution design, as well as project planning and execution. You will join a dynamic and committed team…
Added 16 mins ago
S
Change Management Analyst
StafinGo
AB · Edmonton, AB
- $55 to $65 CAD / hour
- Contract
…successful candidate will be expected to work directly with project, business, and operational teams to develop practical change materials and carry out core change activities required to…

Buyerlink

AI Implementation Specialist, Calls

Victoria, BC, V8W 1T8, Canada

Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience. · Full-time

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Job details

Pay: Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.
Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

We're looking for a curious, detail-oriented AI Implementation Specialist to join our team at an exciting inflection point. As AI becomes core to how we operate, you'll be the person helping us do it right. You'll own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we expand how we use AI across the business. If you're someone who loves being in the weeds of a new technology and wants a seat at the table when strategy is being shaped, this role was built for you.

This is an in-person role at our office in Victoria, BC

Day-to-day:

You will:

Own governance of our AI IVR and AI call center product - monitoring performance, managing configurations, and ensuring the platform is running effectively day-to-day
Design and execute A/B tests on the AI IVR to continuously improve call flows, outcomes, and customer experience
Implement changes to the AI IVR and document decisions, results, and recommendations in a clear and organized way
Build reports, dashboards, and automations that give the AdOps team better visibility into performance and reduce manual work
Act as a hands-on resource across other team projects involving AI - contributing data analysis, implementation support, and a practical perspective on what's possible
Stay current on developments in AI tooling and proactively bring forward ideas for how we can apply them to our work

You have...

Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Comfort working with data: pulling it, interpreting it, and turning it into something useful for a team
A structured, methodical approach to testing and problem-solving - you know how to set up a fair test and read the results honestly
Strong written and verbal communication skills; you can explain technical concepts to non-technical teammates
The ability to manage multiple workstreams independently and know when to ask for direction
A genuine interest in how AI is changing the way businesses operate - and enthusiasm for being part of that change

Nice to have:

Familiarity with IVR systems, call center technology, or contact center operations
Experience building dashboards or automated reports (any tool - Looker, Google Sheets, Power BI, etc.)
Exposure to prompt engineering, LLM workflows, or agentic AI tools
Experience in a digital advertising, media, or AdTech environment

Compensation: $55,000-$65,000
Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.

Life at Buyerlink:

Take part in our Service Days program - where you'll be rewarded with paid time off for volunteering and making a positive impact in your community.
Join forces with our diverse Global Community and connect with team members from all over the world.
We offer a comprehensive extended health benefits package to ensure your total well-being.
We're dedicated to your professional growth and will support you every step of the way on your career path with ongoing Professional Development opportunities.
Enjoy delectable, complimentary lunches, and participate in exciting team events in-office

Who we are:
Buyerlink perfectly matches businesses to consumers at the moment of intent, delivering performance-based marketing across any industry. From leading the market in new car sales to powering demand for home services nationwide, Buyerlink scales with what businesses need. As a One Planet Group company, Buyerlink proves that business success and the betterment of humanity advance together.

Privacy:
The types of Personal Information we may collect (directly from you or from Third Party-sources) and our privacy practices depend on the nature of the relationship you have with Buyerlink and the requirements of applicable law. We endeavor to collect information only relevant for the purposes of processing. As part of our recruitment process, certain roles at Buyerlink may include a technical or skills-based assessment administered through an approved third-party provider. In some cases, and only with your explicit consent at the time of testing, AI-based proctoring or monitoring (such as webcam, screen activity, or behavioral signals) may be used to help maintain assessment integrity. By continuing, you agree to Buyerlink's privacy policy, which can be accessed here.

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More about this job

Responsibilities

You will own the governance, configuration, and performance optimization of the AI call center and IVR product. Additionally, you will build reporting dashboards and automations to support the AdOps team while contributing to various AI-related projects.

Requirements

The ideal candidate has hands-on experience with AI platforms and a strong ability to interpret and visualize data. You must possess a methodical approach to testing, excellent communication skills, and the ability to manage multiple workstreams independently.

Skills

AI implementation
Governance
Data analysis
A/B testing
Reporting
Automation
IVR systems
Call center technology
Dashboard creation
Prompt engineering
LLM workflows
Technical communication
Problem-solving
AdTech

Benefits

Paid time off
Volunteering program
Extended health benefits
Professional development opportunities
Complimentary lunches

Visa sponsorship

Not detected in the job text

Keywords

AI
IVR
Call Center
Governance
Optimization
A/B Testing
Reporting
Automation
AdOps
Data Analysis
Looker
Google Sheets
Power BI
Prompt Engineering
LLM
Agentic AI
AdTech
Digital Advertising
Performance Marketing

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