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Added 10 mins ago
A
Staff Data Developer
AtkinsRéalis
Montreal, QC
- Full-time
We are looking for a practical, collaborative, and technically strong Staff Data Developer who can lead complex engineering work while remaining close to delivery and operations. The role…
Added 10 mins ago
R
Principal AI Engineer, Agentic Models and Data Platforms
RBC
Calgary, AB
- Full-time
Lead the build of batch and real time data pipelines, including inbound, outbound, and event driven flows that power analytics and AI use cases.
Added 12 mins ago
Financial Analyst
Munich Re
Toronto, ON
Experience with Oracle, Power BI, SQL, or PSQL is considered an asset.
Added 12 mins ago
Accountant
Munich Re
Toronto, ON
Experience with Oracle Fusion, Power BI, and/or SQL is considered an asset.
Added 12 mins ago
MI
Senior Manager, Data Analytics & Business Intelligence
Medline Industries, LP
Toronto, ON · Mississauga, ON · Spectrum
- Full-time
…model for a secure and scalable Microsoft Fabric-based data platform. The Senior Manager will lead a multidisciplinary team responsible for data architecture, engineering, integration,…
Added 12 mins ago
Software Developer (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…design, development, testing, and support of applications that power our business. Depending on the team, your work may span front-end, back-end, full-stack, data, platform, or integration…
Added 12 mins ago
AE
Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Georgetown, ON
- Full-time
Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel,…
Added 12 mins ago
MT
Technical Staff Engineer – Design & Product Validation
Microchip Technology Inc.
Burnaby, BC · Canada - Burnaby
- Full-time
…full validation lifecycle, from early system architecture and platform development through validation and product…
Added 42 mins ago
MC
Senior Manager, Data Analytics & Business Intelligence
Medline Canada, Corporation
Mississauga, ON
- Full-time
…model for a secure and scalable Microsoft Fabric-based data platform. The Senior Manager will lead a multidisciplinary team responsible for data architecture, engineering, integration,…
Added 43 mins ago
C
Junior Developer Co-op
Convverge
Calgary, AB
- Full-time
Power Platform CLI, developer tooling, reusable components, and solution architecture
Added 43 mins ago
AA
Business Systems Analyst
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
The role supports ERP, CRM, reporting, automation, Microsoft 365, SharePoint, Power Platform, and other business system initiatives by ensuring that business needs are clearly defined,…
Added 57 mins ago
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Senior Finance Analyst- Customer Platform Finance
TD
Toronto, ON
- Full-time
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Added 1 hour ago
ST
Microsoft Power Platform Developer
Soroc Technology
Toronto, ON
- Contract
Soroc is seeking a Microsoft Power Platform Developer on contract for one of our Fintech clients in Toronto.
Added 1 hour ago
IO
Business Insights Analyst - Digital Solutions
Irving Oil
Saint John, NB
- Full-time
Minimum 3 years of experience developing reporting, automation, and digital solutions using the Microsoft Power Platform and/or Microsoft Fabric
Added 1 hour ago
Training Business Analyst Sr
Dayforce
Canada
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Added 1 hour ago
Bilingual Senior CRM Analyst - MS Dynamics
Nors
Quebec, QC · Mississauga, ON · Laval, Quebec, QC · Missisauga, Ontario, ON
Apply development skills (plugins, custom workflows, Power Automate/Power Platform,
Added 1 hour ago
S
Senior Core Java Developer
Synechron
Toronto, ON
- Full-time
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading…
Added 2 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
…build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product,…
Added 2 hours ago
AE
Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
London, ON
- Full-time
Built on a platform of power, positivity and no photo retouching - inspiring people to love their real selves. Aerie is a fast-growing lifestyle brand offering intimates, apparel,…
Added 2 hours ago
F/
DevOps Developer (Platform Engineering)
FCC / FAC
Regina, SK
- Full-time
As a DevOps Developer on our Platform Engineering team, you'll design, build, automate and support the cloud platforms and infrastructure that power enterprise technology across the…
Added 2 hours ago
Software Developer
AppDirect
Toronto, ON
…around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device – as a service. We power millions of subscriptions worldwide for…
Added 2 hours ago
MC
Financial Services Representative - Full Time (Vineland Branch)
Meridian Credit Union
Vineland, ON
- $50,000 to $53,000 CAD / year
- Full-time
Added 2 hours ago
Low-Level Software Engineer, LLK
Tenstorrent
Toronto, ON
…share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and…
Added 2 hours ago
GT
Senior Specialist, Procurement Governance
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Experience with SharePoint, document management systems, Microsoft Power Platform, Power BI, workflow automation, or enterprise systems.

Buyerlink

AI Implementation Specialist, Calls

Victoria, BC, V8W 1T8, Canada

Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience. · Full-time

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Job details

Pay: Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.
Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

We're looking for a curious, detail-oriented AI Implementation Specialist to join our team at an exciting inflection point. As AI becomes core to how we operate, you'll be the person helping us do it right. You'll own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we expand how we use AI across the business. If you're someone who loves being in the weeds of a new technology and wants a seat at the table when strategy is being shaped, this role was built for you.

This is an in-person role at our office in Victoria, BC

Day-to-day:

You will:

Own governance of our AI IVR and AI call center product - monitoring performance, managing configurations, and ensuring the platform is running effectively day-to-day
Design and execute A/B tests on the AI IVR to continuously improve call flows, outcomes, and customer experience
Implement changes to the AI IVR and document decisions, results, and recommendations in a clear and organized way
Build reports, dashboards, and automations that give the AdOps team better visibility into performance and reduce manual work
Act as a hands-on resource across other team projects involving AI - contributing data analysis, implementation support, and a practical perspective on what's possible
Stay current on developments in AI tooling and proactively bring forward ideas for how we can apply them to our work

You have...

Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Comfort working with data: pulling it, interpreting it, and turning it into something useful for a team
A structured, methodical approach to testing and problem-solving - you know how to set up a fair test and read the results honestly
Strong written and verbal communication skills; you can explain technical concepts to non-technical teammates
The ability to manage multiple workstreams independently and know when to ask for direction
A genuine interest in how AI is changing the way businesses operate - and enthusiasm for being part of that change

Nice to have:

Familiarity with IVR systems, call center technology, or contact center operations
Experience building dashboards or automated reports (any tool - Looker, Google Sheets, Power BI, etc.)
Exposure to prompt engineering, LLM workflows, or agentic AI tools
Experience in a digital advertising, media, or AdTech environment

Compensation: $55,000-$65,000
Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.

Life at Buyerlink:

Take part in our Service Days program - where you'll be rewarded with paid time off for volunteering and making a positive impact in your community.
Join forces with our diverse Global Community and connect with team members from all over the world.
We offer a comprehensive extended health benefits package to ensure your total well-being.
We're dedicated to your professional growth and will support you every step of the way on your career path with ongoing Professional Development opportunities.
Enjoy delectable, complimentary lunches, and participate in exciting team events in-office

Who we are:
Buyerlink perfectly matches businesses to consumers at the moment of intent, delivering performance-based marketing across any industry. From leading the market in new car sales to powering demand for home services nationwide, Buyerlink scales with what businesses need. As a One Planet Group company, Buyerlink proves that business success and the betterment of humanity advance together.

Privacy:
The types of Personal Information we may collect (directly from you or from Third Party-sources) and our privacy practices depend on the nature of the relationship you have with Buyerlink and the requirements of applicable law. We endeavor to collect information only relevant for the purposes of processing. As part of our recruitment process, certain roles at Buyerlink may include a technical or skills-based assessment administered through an approved third-party provider. In some cases, and only with your explicit consent at the time of testing, AI-based proctoring or monitoring (such as webcam, screen activity, or behavioral signals) may be used to help maintain assessment integrity. By continuing, you agree to Buyerlink's privacy policy, which can be accessed here.

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More about this job

Responsibilities

You will own the governance, configuration, and performance optimization of the AI call center and IVR product. Additionally, you will build reporting dashboards and automations to support the AdOps team while contributing to various AI-related projects.

Requirements

The ideal candidate has hands-on experience with AI platforms and a strong ability to interpret and visualize data. You must possess a methodical approach to testing, excellent communication skills, and the ability to manage multiple workstreams independently.

Skills

AI implementation
Governance
Data analysis
A/B testing
Reporting
Automation
IVR systems
Call center technology
Dashboard creation
Prompt engineering
LLM workflows
Technical communication
Problem-solving
AdTech

Benefits

Paid time off
Volunteering program
Extended health benefits
Professional development opportunities
Complimentary lunches

Visa sponsorship

Not detected in the job text

Keywords

AI
IVR
Call Center
Governance
Optimization
A/B Testing
Reporting
Automation
AdOps
Data Analysis
Looker
Google Sheets
Power BI
Prompt Engineering
LLM
Agentic AI
AdTech
Digital Advertising
Performance Marketing

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