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Added 12 mins ago
T
Portfolio Lead
TEKsystems
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
Portfolio Management Specialist: Wealth Management Technology Canada (WMTC) | Toronto, ON
Added 12 mins ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
The Software Analyst contributes to the design, development, integration, and testing of low- to medium-complexity operationally critical and safety-critical software systems within the…
Added 12 mins ago
P
Building Automation Specialist / Senior Automation Systems Technician (BAS007)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
BAS Specialist / Senior Automation Systems Technician
Added 13 mins ago
FH
Community Health Nurse - Licensed Practical Nurse - Chilliwack
Fraser Health
Chilliwack, BC
- Full-time
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 27 mins ago
FP
Senior Estimator, Surrey, British Columbia
Facade People
BC · British Columbia, Canada
- Full-time
Excellent computer proficiency (Excel, takeoff and estimating software, CRM)
Added 42 mins ago
RH
Artificial Intelligence Specialist
Robert Half
Calgary, AB
- Contract
Experience with Power Platform, Salesforce, RAG architecture, AI agents, automation, and AI-assisted software development would be highly valuable.
Added 1 hour ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
Quebec, QC
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 hour ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 hour ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
ON · Ontario, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 1 hour ago
TS
Junior Project Controls Specialist
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Currently, Tetranex is seeking a full-time Junior Project Controls Specialist.
Added 1 hour ago
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Software Implementation Specialist
CATALIS
AB · Edmonton, AB
- Full-time
We are seeking a proactive and customer-oriented Software Implementation Specialist to join our dynamic Payments team. In this role, your primary focus will be understanding business rules…
Added 1 hour ago
M
Senior Advisor, Strategy, Planning & Partnerships
Metrolinx
Toronto, ON · Greater Toronto Area, Canada
- $93,798 to $127,484 USD / year
- Full-time
Leads the development, application, and review of investment-grade analytical models, forecasts, and business cases used to support strategic capital investment decisions throughout the…
Added 1 hour ago
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AI Implementation Specialist, Calls
Buyerlink
Victoria, BC
- Full-time
We're looking for a curious, detail-oriented AI Implementation Specialist to join our team at an exciting inflection point. As AI becomes core to how we operate, you'll be the person…
Added 1 hour ago
KG
IAM Automation Engineer (Python & PingDS Focus)
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
Core Development: Proven hands-on software development experience using Python, demonstrating a strong portfolio of custom utilities, API integrations, and robust automation tooling.
Added 1 hour ago
SR
SAP Test Specialist
Stellar Recruitment Inc.
Vancouver, BC
- $80 to $90 CAD / hour
- Contract
Strong expertise in test planning, test case and script development, SIT, UAT, regression testing, defect management, and end-to-end integration testing across complex enterprise…
Added 1 hour ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 2 hours ago
T
DevOps Specialist
Techso
Montreal, QC
- Full-time
Techso is looking for a DevOps Specialist – AWS and Azure to contribute to challenging projects for clients located across Canada.
Added 2 hours ago
R
Senior Manager, Application Development and Integration
RBC
Toronto, ON
- Full-time
Lead a team of development and application specialist resources; including FTEs, and contractors.
Added 2 hours ago
UO
Specialist, Volunteer Engagement
University of Alberta Students' Union
Edmonton, AB
- Full-time
The Volunteer Engagement Specialist is a pivotal role within our organization, responsible for creating a positive and inclusive work environment, supporting volunteer development, and…
Added 2 hours ago
FH
Community Health Nurse - Licensed Practical Nurse - Chilliwack
Fraser Health Authority
Chilliwack, BC
- $32.84 to $44.96 CAD / hour
- Full-time
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 2 hours ago
Franchise Specialist, Business Banking - Richmond, BC/Winnipeg, MB
Scotiabank
SK · Winnipeg, SK
The Franchise Specialist is part of a national team responsible for leveraging market area expertise for the profitable growth of the Bank’s franchising portfolio in their region and for…
Added 2 hours ago
AW
Artificial Intelligence Specialist
Agilus Work Solutions
Toronto, ON
- Contract
The ideal candidate will bring strong Python development, practical LLM/GenAI experience, and experience working with AI agents, APIs, integrations, retrieval, and evaluation. Hands-on…
Added 2 hours ago
P&
Spécialiste, Ingénierie Logicielle / Specialist, Software Engineering
Pratt & Whitney
Longueuil, QC
- Full-time
Added 2 hours ago
S
Learning Content Developer, Geophysics
Seequent
Vancouver, BC
- Full-time
…maintain and enhance existing training content to align with new software…
Added 2 hours ago
UO
Research Platform Cloud Designer -Information Technologies
University of Calgary
Calgary, AB
- Full-time
This position reports to the Senior Specialist, Research Platform Design within Research Computing Services (RCS). This is a Full-time Fixed Term position and is part of the AUPE Collective…

Buyerlink

AI Implementation Specialist, Calls

Victoria, BC, V8W 1T8, Canada

Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience. · Full-time

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Job details

Pay: Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.
Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

We're looking for a curious, detail-oriented AI Implementation Specialist to join our team at an exciting inflection point. As AI becomes core to how we operate, you'll be the person helping us do it right. You'll own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we expand how we use AI across the business. If you're someone who loves being in the weeds of a new technology and wants a seat at the table when strategy is being shaped, this role was built for you.

This is an in-person role at our office in Victoria, BC

Day-to-day:

You will:

Own governance of our AI IVR and AI call center product - monitoring performance, managing configurations, and ensuring the platform is running effectively day-to-day
Design and execute A/B tests on the AI IVR to continuously improve call flows, outcomes, and customer experience
Implement changes to the AI IVR and document decisions, results, and recommendations in a clear and organized way
Build reports, dashboards, and automations that give the AdOps team better visibility into performance and reduce manual work
Act as a hands-on resource across other team projects involving AI - contributing data analysis, implementation support, and a practical perspective on what's possible
Stay current on developments in AI tooling and proactively bring forward ideas for how we can apply them to our work

You have...

Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Comfort working with data: pulling it, interpreting it, and turning it into something useful for a team
A structured, methodical approach to testing and problem-solving - you know how to set up a fair test and read the results honestly
Strong written and verbal communication skills; you can explain technical concepts to non-technical teammates
The ability to manage multiple workstreams independently and know when to ask for direction
A genuine interest in how AI is changing the way businesses operate - and enthusiasm for being part of that change

Nice to have:

Familiarity with IVR systems, call center technology, or contact center operations
Experience building dashboards or automated reports (any tool - Looker, Google Sheets, Power BI, etc.)
Exposure to prompt engineering, LLM workflows, or agentic AI tools
Experience in a digital advertising, media, or AdTech environment

Compensation: $55,000-$65,000
Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.

Life at Buyerlink:

Take part in our Service Days program - where you'll be rewarded with paid time off for volunteering and making a positive impact in your community.
Join forces with our diverse Global Community and connect with team members from all over the world.
We offer a comprehensive extended health benefits package to ensure your total well-being.
We're dedicated to your professional growth and will support you every step of the way on your career path with ongoing Professional Development opportunities.
Enjoy delectable, complimentary lunches, and participate in exciting team events in-office

Who we are:
Buyerlink perfectly matches businesses to consumers at the moment of intent, delivering performance-based marketing across any industry. From leading the market in new car sales to powering demand for home services nationwide, Buyerlink scales with what businesses need. As a One Planet Group company, Buyerlink proves that business success and the betterment of humanity advance together.

Privacy:
The types of Personal Information we may collect (directly from you or from Third Party-sources) and our privacy practices depend on the nature of the relationship you have with Buyerlink and the requirements of applicable law. We endeavor to collect information only relevant for the purposes of processing. As part of our recruitment process, certain roles at Buyerlink may include a technical or skills-based assessment administered through an approved third-party provider. In some cases, and only with your explicit consent at the time of testing, AI-based proctoring or monitoring (such as webcam, screen activity, or behavioral signals) may be used to help maintain assessment integrity. By continuing, you agree to Buyerlink's privacy policy, which can be accessed here.

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More about this job

Responsibilities

You will own the governance, configuration, and performance optimization of the AI call center and IVR product. Additionally, you will build reporting dashboards and automations to support the AdOps team while contributing to various AI-related projects.

Requirements

The ideal candidate has hands-on experience with AI platforms and a strong ability to interpret and visualize data. You must possess a methodical approach to testing, excellent communication skills, and the ability to manage multiple workstreams independently.

Skills

AI implementation
Governance
Data analysis
A/B testing
Reporting
Automation
IVR systems
Call center technology
Dashboard creation
Prompt engineering
LLM workflows
Technical communication
Problem-solving
AdTech

Benefits

Paid time off
Volunteering program
Extended health benefits
Professional development opportunities
Complimentary lunches

Visa sponsorship

Not detected in the job text

Keywords

AI
IVR
Call Center
Governance
Optimization
A/B Testing
Reporting
Automation
AdOps
Data Analysis
Looker
Google Sheets
Power BI
Prompt Engineering
LLM
Agentic AI
AdTech
Digital Advertising
Performance Marketing

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