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Added 8 mins ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
The Engineering Student Centre within Schulich School of Engineering is currently seeking a Full-time Regular Academic Advisor.
Added 8 mins ago
UO
Academic Advisor, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Schulich School of Engineering is currently seeking a Full-time Limited Term Academic Advisor for approximately 12 months.
Added 8 mins ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…medium-complexity operationally critical and safety-critical software systems within the railway signaling domain. Working under the guidance of a Senior Software Analyst or Technical…
Added 8 mins ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…medium-complexity operationally critical and safety-critical software systems within the railway signaling domain. Working under the guidance of a Senior Software Analyst or Technical…
Added 1 hour ago
HR
System Design Specialist, Intermediate
Hitachi Rail
Toronto, ON
- Full-time
The System Design Specialist, Intermediate will perform system design, signaling design, analysis, modelling, and simulation activities to specify Communication-Based Train Control (CBTC)…
Added 1 hour ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
The Senior Software Technical Specialist leads the design, development, integration, and testing of complex operationally critical and safety-critical software systems within the railway…
Added 1 hour ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 1 hour ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Burnaby, BC
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 1 hour ago
SC
Civil 3D Designer (Intermediate)
SYSTRA Canada
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 1 hour ago
V
Senior Specialist Engineer
Vale
Canada
- Full-time
The Senior Specialist Geotechnical Engineer provides technical leadership for the safe design, operation, monitoring, and closure of tailings storage facilities, dams, and related water…
Added 2 hours ago
S
Service Partner Program Specialist - ONSITE
SCIEX
Vaughan, ON
- Full-time
The Service Partner Program Specialist playd a critical role in supporting effective collaboration and risk management with our service delivery partners. Responsibilities include enabling…
Added 2 hours ago
TU
Manager, Head Office & Facilities
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Administration | Department of Civil Engineering | Faculty of Applied Science
Added 2 hours ago
D
Service Partner Program Specialist - ONSITE
Danaher
Concord, ON
- Full-time
The Service Partner Program Specialist playd a critical role in supporting effective collaboration and risk management with our service delivery partners. Responsibilities include enabling…
Added 2 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in Canada…
Added 2 hours ago
B
Specialist, Supply Chain (Systems & Avionics)
Bombardier
Dorval, QC
- Full-time
Job Specialist, Supply Chain (Systems & Avionics)
Added 2 hours ago
AG
BIM Specialist
AME Group
Calgary, AB
- $75,000 to $90,000 CAD / year
- Full-time
We are looking for a BIM Specialist to join our Calgary office. In this role, you will be responsible for developing, maintaining, and coordinating Building Information Models and digital…
Added 2 hours ago
J
Technical Support Specialist - Bilingual French
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Technical Support Specialist - Bilingual French based in Canada…
Added 3 hours ago
R
Field Service Implementation Representative - Ontario
Roche
ON · Canada DIA Field - Central
- Full-time
IT Systems Integration: Work with local RIS application specialist and technical specialist teams to install, configure, and support IT software and hardware components, as needed.
Added 3 hours ago
R
Field Service Implementation Representative - Quebec
Roche
Quebec, QC · Canada DIA Field-Quebec
- Full-time
Added 3 hours ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON · Vancouver, BC
- Full-time
Added 3 hours ago
UO
Manager, Head Office & Facilities
University of British Columbia
Vancouver, BC · UBCV | Civil and Mechanical Engineering Building (CEME)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
Administration | Department of Civil Engineering | Faculty of Applied Science
Added 3 hours ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
…medium-complexity operationally critical and safety-critical software systems within the railway signaling domain. Working under the guidance of a Senior Software Analyst or Technical…
Added 3 hours ago
P
Building Automation Specialist / Senior Automation Systems Technician (BAS007)
Potenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Our Client is seeking an experienced BAS Specialist / Senior Automation Systems Technician to support the engineering, configuration, commissioning, troubleshooting, service, and ongoing…

Buyerlink

AI Implementation Specialist, Calls

Victoria, BC, V8W 1T8, Canada

Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience. · Full-time

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Job details

Pay: Compensation: $55,000-$65,000 Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.
Job type: Full-time
Apply by: Jan 3, 2027
Posting language: English
Posted: Oct 5, 2026

Original job description

We're looking for a curious, detail-oriented AI Implementation Specialist to join our team at an exciting inflection point. As AI becomes core to how we operate, you'll be the person helping us do it right. You'll own the governance and optimization of our AI call center and IVR product, build the reporting and automation infrastructure the team relies on, and serve as our internal expert as we expand how we use AI across the business. If you're someone who loves being in the weeds of a new technology and wants a seat at the table when strategy is being shaped, this role was built for you.

This is an in-person role at our office in Victoria, BC

Day-to-day:

You will:

Own governance of our AI IVR and AI call center product - monitoring performance, managing configurations, and ensuring the platform is running effectively day-to-day
Design and execute A/B tests on the AI IVR to continuously improve call flows, outcomes, and customer experience
Implement changes to the AI IVR and document decisions, results, and recommendations in a clear and organized way
Build reports, dashboards, and automations that give the AdOps team better visibility into performance and reduce manual work
Act as a hands-on resource across other team projects involving AI - contributing data analysis, implementation support, and a practical perspective on what's possible
Stay current on developments in AI tooling and proactively bring forward ideas for how we can apply them to our work

You have...

Experience working with AI platforms, tools, or products in a hands-on capacity - you've done more than read about it
Comfort working with data: pulling it, interpreting it, and turning it into something useful for a team
A structured, methodical approach to testing and problem-solving - you know how to set up a fair test and read the results honestly
Strong written and verbal communication skills; you can explain technical concepts to non-technical teammates
The ability to manage multiple workstreams independently and know when to ask for direction
A genuine interest in how AI is changing the way businesses operate - and enthusiasm for being part of that change

Nice to have:

Familiarity with IVR systems, call center technology, or contact center operations
Experience building dashboards or automated reports (any tool - Looker, Google Sheets, Power BI, etc.)
Exposure to prompt engineering, LLM workflows, or agentic AI tools
Experience in a digital advertising, media, or AdTech environment

Compensation: $55,000-$65,000
Compensation will be determined by factors including knowledge and skills, role-specific qualifications, market location, and experience.

Life at Buyerlink:

Take part in our Service Days program - where you'll be rewarded with paid time off for volunteering and making a positive impact in your community.
Join forces with our diverse Global Community and connect with team members from all over the world.
We offer a comprehensive extended health benefits package to ensure your total well-being.
We're dedicated to your professional growth and will support you every step of the way on your career path with ongoing Professional Development opportunities.
Enjoy delectable, complimentary lunches, and participate in exciting team events in-office

Who we are:
Buyerlink perfectly matches businesses to consumers at the moment of intent, delivering performance-based marketing across any industry. From leading the market in new car sales to powering demand for home services nationwide, Buyerlink scales with what businesses need. As a One Planet Group company, Buyerlink proves that business success and the betterment of humanity advance together.

Privacy:
The types of Personal Information we may collect (directly from you or from Third Party-sources) and our privacy practices depend on the nature of the relationship you have with Buyerlink and the requirements of applicable law. We endeavor to collect information only relevant for the purposes of processing. As part of our recruitment process, certain roles at Buyerlink may include a technical or skills-based assessment administered through an approved third-party provider. In some cases, and only with your explicit consent at the time of testing, AI-based proctoring or monitoring (such as webcam, screen activity, or behavioral signals) may be used to help maintain assessment integrity. By continuing, you agree to Buyerlink's privacy policy, which can be accessed here.

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More about this job

Responsibilities

You will own the governance, configuration, and performance optimization of the AI call center and IVR product. Additionally, you will build reporting dashboards and automations to support the AdOps team while contributing to various AI-related projects.

Requirements

The ideal candidate has hands-on experience with AI platforms and a strong ability to interpret and visualize data. You must possess a methodical approach to testing, excellent communication skills, and the ability to manage multiple workstreams independently.

Skills

AI implementation
Governance
Data analysis
A/B testing
Reporting
Automation
IVR systems
Call center technology
Dashboard creation
Prompt engineering
LLM workflows
Technical communication
Problem-solving
AdTech

Benefits

Paid time off
Volunteering program
Extended health benefits
Professional development opportunities
Complimentary lunches

Visa sponsorship

Not detected in the job text

Keywords

AI
IVR
Call Center
Governance
Optimization
A/B Testing
Reporting
Automation
AdOps
Data Analysis
Looker
Google Sheets
Power BI
Prompt Engineering
LLM
Agentic AI
AdTech
Digital Advertising
Performance Marketing

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