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Added 14 mins ago
DS
Food Services Technician (Full-time)
District School Board of Niagara
Port Colborne, ON
- Full-time
Food Services Technician – Port Colborne High School
Added 14 mins ago
ST
Orthopaedic Technician - Ambulatory Care
St. Thomas Elgin General Hospital
St. Thomas, ON
- $35.74 to $41.15 CAD / hour
- Full-time
Full-Time Status: Paid vacation and a comprehensive benefits plan
Added 14 mins ago
Owen Sound - 310T Lead Hand Mechanic
Human Resources
Owen Sound, ON
Successful candidates must hold and maintain all required licences, including a valid 310T Truck & Coach Technician Licence (Journeyperson Certificate).
Added 14 mins ago
WG
Engineering Technician
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
…failures in the system are caught quickly. The Engineering Technician acts as the key point of contact for the development and maintenance of the monitoring systems and ensures our…
Added 29 mins ago
VI
Technician (Full Time)
Valvoline Inc
Winnipeg, MB
- $18.5 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 29 mins ago
VI
Technician (Full Time)
Valvoline Inc
Winnipeg, MB
- $18.5 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 44 mins ago
Engineering Technician I - Building Site Inspector
City of Vancouver
Vancouver, BC
…other courses related to the work; graduation from an approved technician institute is…
Added 44 mins ago
SD
Regulated Pharmacy Technician, Hourly Full Time Day
Shoppers Drug Mart
Amherstburg, ON
- Full-time
Added 59 mins ago
IF
IT Technician,
iA Financial Group
Montreal, QC
- Full-time
…clients feel confident and secure about their future? As an IT Technician, you will play a key role in delivering a high-quality, people-focused technology experience by providing hands-on,…
Added 59 mins ago
CG
Maintenance Technician
Christenson Group of Companies
Edmonton, AB
- Full-time
Position: Full-Time Maintenance Technician - Permanent
Added 1 hour ago
SR
Mechanic - Level 1
Sunbelt Rentals, Inc.
Collingwood, ON
- Full-time
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
Added 1 hour ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
There are automotive shops where a technician spends most of the day moving through the same narrow range of jobs. This isn’t one of them.
Added 1 hour ago
Technician, Studio - Visual Arts
City of Mississauga
Mississauga, ON
ONSITE Workplace (For full-time permanent and temporary positions)
Added 2 hours ago
B
Technician, Collection
Belron
Montreal, QC · National Support Center_QC
- Full-time
…invest tirelessly on developing our people can realize their full…
Added 2 hours ago
BC
Technician, Collection
Belron Canada inc
Montreal, QC
- Full-time
…invest tirelessly on developing our people can realize their full…
Added 2 hours ago
MD
Temporary Forensic Lab Tech 1 (Drug Chemistry) / Management Analyst 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This announcement will be used to fill one vacant temporary position at the Management Analyst 1 / Forensic Laboratory Technician 1 level in the Drug Chemistry Section of the BCA Forensic…
Added 2 hours ago
FT
Automotive Tire Technician (Fairview)
Fountain Tire
Fairview, AB
- Other
Regular full time day shifts, with opportunities for overtime during our busy seasons (spring and fall)
Added 3 hours ago
AB
Customer Care Coordinator
Ayers Basement Systems
Grand Rapids, MB
- Full-time
Paid Time Off and Paid Holidays – Rest and recharge when you need it.
Added 3 hours ago
A
Apprentice Automotive Technician - 401 Dixie Hyundai
AutoCanada
Mississauga, ON
- $30 to $32 CAD / hour
- Other
Position : 3rd Year Apprentice Automotive Technician
Added 3 hours ago
A
Journeyman Automotive Technician - 401 Dixie Hyundai
AutoCanada
Mississauga, ON
- $38 to $40 CAD / hour
- Other
As an Automotive Technician, your primary responsibilities include diagnosing, testing, and repairing vehicle systems to ensure their security and functionality, using specialized tools and…
Added 3 hours ago
TS
Maintenance Technician
The Skyline Group of Companies
Nanaimo, BC
- Full-time
…Residential Operations team for the position of Maintenance Technician located at our properties located in Nanaimo,…
Added 3 hours ago
Manager, Fleet Operations
Canada Post - Postes Canada
Vancouver, BC
A provincial Red Seal Certification of Qualification as an Automotive Service Technician and/or a Truck and Coach Technician
Added 3 hours ago
VF
Facilities HVAC Technician
Vancouver Fraser Port Authority
Vancouver, BC
- Full-time
The Facilities HVAC Technician is responsible for inspecting, maintaining, and repairing HVAC, refrigeration, and mechanical systems across the facility. This role supports preventative…
Added 3 hours ago
RR
Registered Pharmacy Technician (Full Time)
Revolution Recruiting
Rothesay, NB
- Full-time
We understand that your time at work is an important part of your life’s journey, so we believe in providing ongoing training and opportunities for you to grow your skills and advance with…
Added 4 hours ago
AT
Drafting and Design Technician
ATS Traffic
Edmonton, AB
- Full-time
ATS Traffic is looking for a Drafting and Design Technician to join our team! This position will be responsible for designing and drafting traffic control drawings for projects throughout…

BVigilant

Senior IT Technician – Client-Facing (M365, Security & Automation)

Langley (District), BC, Canada
Langley, BC, Canada

$70,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Senior IT Technician – Client-Facing (M365, Security & Automation)

Lower Mainland, BC · Hybrid: mostly remote, with regular local client site visits · Full-time · $70,000–$80,000 CAD

We’re looking for an experienced technician who our clients trust and actually understand.

This isn’t a “close the ticket and move on” role. You’ll handle complex issues on your own, and you’ll be the person who sees when a better long-term solution is needed and explains it in a way clients understand. As you grow with us, you’ll lead automation, process improvement and client technology planning. There’s a clear path to team lead as we grow.

We’re a small team, so everyone pitches in. One hour you might be untangling a conditional access policy, and the next you’re fixing a printer, setting up a new laptop or helping someone who can’t get into their email. No request is too small, and you’ll be comfortable switching between big projects and everyday support.

Technical depth matters, but what sets you apart is communication. You turn technical problems into plain language, you follow through on what you say you’ll do, and you keep people updated without being asked.

What You’ll Be Doing

Handle whatever comes in: everyday support and general troubleshooting for desktops, laptops, printers, phones, peripherals, connectivity, and user and access issues

Own Tier 2/3 issues across client environments, remotely and onsite: Microsoft 365, identity, endpoints and networking

Administer Microsoft 365 across multiple client tenants: users, licensing, Intune, Exchange Online, Teams, SharePoint and Entra ID

Implement and maintain security controls: MFA, conditional access, email security, endpoint protection and backups

Lead projects such as migrations, onboarding new clients, device rollouts and security hardening

Handle hands-on work onsite, including hardware setups, office moves, cabling and device deployments

Document your work clearly in our PSA and keep client records current

Spot recurring issues and propose lasting fixes, upgrades or projects

Build automations (PowerShell, n8n, Power Automate, APIs) that make us and our clients more efficient

Join client reviews, explain recommendations to business owners and help shape their technology roadmap

Over time, help mentor newer technicians and shape how our team works

What We’re Looking For

4+ years in IT support or systems administration, including at least 2 years at an MSP

A strong general troubleshooting foundation, with a calm, methodical approach to problems you haven’t seen before

Flexibility to move between senior-level work and day-to-day support as the team needs

Strong Microsoft 365 and Windows administration skills, including Intune and Entra ID

Solid networking knowledge (DNS, DHCP, VPN, Wi-Fi, firewalls)

Experience owning projects from start to finish, not just tickets

Strong spoken and written English. You’ll explain technical issues to non-technical clients every day, by phone, by email and in person.

A track record of reliability: you follow through and keep people updated

A valid driver’s licence and a reliable vehicle for client site visits across the Lower Mainland

Nice to Have

PowerShell or other scripting experience

Automation experience with n8n, Power Automate or Zapier

Security certifications (Microsoft SC-900, MS-102, AZ-500, or CompTIA Security+)

Experience with HaloPSA, an RMM tool or similar MSP platforms

Experience supporting financial services clients

Interest in the business side: how IT choices affect a client’s cost, risk and growth

About Us

BVigilant is a BC-based managed IT and cyber security provider. We serve multiple industries with a focus on financial services, keeping our clients’ people productive and their data secure.

We’re a small team, so your work is visible and your ideas actually get used. If you enjoy being trusted, wearing a few hats, seeing the impact of what you build and growing into leadership, we’d love to meet you.

What You’ll Get

$70,000–$80,000 CAD per year

Hybrid work with a mostly remote schedule

Medical and dental benefits after a successful trial period

Mileage reimbursement

A real path to team lead, plus room to grow into automation and client advisory work

Want to Apply?

Record a short video (max 3 minutes) answering these 5 questions:

Why do you want this job?

What do you know about our company?

What is your ideal work environment?

What are your strengths?

Where do you see yourself in 5 years?

Complete the Predictive Index Assessment here: https://assessment.predictiveindex.com/bo/CBD8/BVIGILANT_LOCAL_IT

Email your video, résumé, and predictive index results (which will be sent to you after you complete the assessment) in an email to helen@bvigilant.ca with the subject line:

“Senior IT Technician – [Your Name]”

Apply About employer

More about this job

Responsibilities

Provide Tier 2/3 and everyday IT support across client environments, administer Microsoft 365 tenants, and implement security controls. Lead client projects and automation, document work, recommend long-term technology improvements, and contribute to client planning and team mentorship.

Requirements

Requires 4+ years in IT support or systems administration, including at least 2 years at an MSP, strong Microsoft 365 and Windows administration skills, and solid networking knowledge. Candidates should be reliable communicators with project ownership experience, a valid driver’s licence, and a reliable vehicle for client visits.

Skills

Microsoft 365 Administration
Windows Administration
Intune
Entra ID
Networking
Troubleshooting
Identity and Access Management
Cybersecurity
Conditional Access
PowerShell
Automation
Project Management
Client Communication
Technical Documentation
Exchange Online
SharePoint

Benefits

Medical Benefits
Dental Benefits
Mileage Reimbursement
Hybrid Work
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact email

helen@bvigilant.ca

Keywords

Microsoft 365
Windows
Intune
Entra ID
Exchange Online
Microsoft Teams
SharePoint
Conditional Access
Multi-Factor Authentication
Email Security
Endpoint Protection
Backups
PowerShell
n8n
Power Automate
Zapier
APIs
DNS
DHCP
VPN
Wi-Fi
Firewalls
HaloPSA
RMM
Managed Service Provider
Security Hardening
Client Technology Planning
IT Migrations
Device Deployment
Financial Services

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