Find work in Canada.

495,277 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
S
Paid Services Beauty Advisor II - Part Time
Sephora
Waterloo, ON
- Part-time
Maintain Operational Excellence & Compliance Adhere to beauty service protocols, hygiene and sanitation standards, appointment processes, and service administration requirements.
Added 5 mins ago
CF
Administrative Coordinator, Operations
Cadillac Fairview
London, ON
- Full-time
…Manager and the Operations Manager to provide first class client service, and will liaise with tenants, contractors and other key property…
Added 5 mins ago
TO
CASUAL HP OPERATOR
Town of Stony Plain
Stony Plain, AB
- Contract
…assisting with set up, take down, and monitoring of events, light administration duties, as well as janitorial and basic facility maintenance. The ideal candidate for this position will…
Added 5 mins ago
N
Manager, Talent Attraction & Recruitment Innovation – Contact Centre
NQX
Laval, QC
- Full-time
Education in Human Resources, Marketing, Business Administration, or a related field.
Added 5 mins ago
VC
Coordinator (RN/RPN) - Resident Care
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Full-time
Come work as a Coordinator with Vancouver Coastal Health (VCH) on the Oak Care Centre Long Term Care Administration team in Vancouver, BC. Apply today to join our team!
Added 5 mins ago
SG
Executive Director/Area Manager- Seniors Living Retirement
S&R Group of Companies
Kitchener, ON
- $80,000 to $90,000 CAD / year
- Full-time
…river. If you care about providing an outstanding seniors living service, have the ability to lead multiple teams, and can connect with partners in our community, consider applying for the…
Added 5 mins ago
IS
Business Systems Support Specialist
Ideal Siding
Burnaby, BC
- $58,000 to $67,000 CAD / year
- Full-time
…technology-related questions, new user onboarding, business software administration, and technology…
Added 20 mins ago
AC
Member Service Representative I (Full-Time, 18 Month Term) 1536 Regent
Access Credit Union
Winnipeg, MB
- Full-time
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting…
Added 20 mins ago
Director of Patient & Referrer Engagement
MIC Medical Imaging
Edmonton, AB
Provide strategic leadership for patient access, call centre, referral intake, appointment booking, and service delivery.
Added 20 mins ago
ASSISTANT.E GÉRANT.E
Boutique La Vie En Rose
Saint-Hyacinthe, QC
…fonctionnement de la boutique et t’assurer que ton équipe offre un service à la clientèle remarquable. Lorsque tu remplaceras le ou la gérant.e, tu seras responsable d’atteindre les…
Added 20 mins ago
Accountant - Revenue & Receivables
Science North
Sudbury, ON · Greater Sudbury, ON
Diploma or degree in accounting, finance, business administration or related discipline, combined with progressive accounting experience
Added 20 mins ago
PM
Project Manager
POD Marketing
Calgary, AB
- $57,000 to $65,000 CAD / year
- Full-time
Bachelor’s degree in Business Administration, Marketing, or related field
Added 20 mins ago
U
Field Computer Support Specialist
U-Haul
Port Moody, BC
- Full-time
Experience with technologies such as administration, security monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VOIP, analog phones,…
Added 20 mins ago
PP
Site Leader/Director of Care - Long Term Care
Park Place Seniors Living
Kelowna, BC
- $110,000 to $120,000 CAD / year
- Full-time
Provide a safe and healthy environment where care and service are effective, efficient, and person-centered with a focus on continuous quality improvement.
Added 20 mins ago
OH
Specialist, Performance Accountability & Funding Allocation
Ontario Health
North Bay, ON · Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · Timmins, ON
- Full-time
Support the development and implementation of performance management and accountability activities for Health Service Providers (HSPs) and health system performance across sectors,…
Added 20 mins ago
OH
Specialist, Performance, Accountability & Funding Allocation
Ontario Health
North Bay, ON · Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · Timmins, ON
- Full-time
Support the development and implementation of performance management and accountability activities for Health Service Providers (HSPs) and health system performance across sectors,…
Added 20 mins ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 20 mins ago
T
Business Operations Support Lead - TD Asset Management
TD
Toronto, ON
- Full-time
…information flow, meetings, travel, expenses and general office administration. The role also provides business operations support by coordinating recurring processes, monitoring…
Added 20 mins ago
KM
Technicien de service, Spécialiste en Production (St.John's, Newfoundland)
Konica Minolta Business Solutions Canada
Burnaby, BC
- Full-time
…enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration,…
Added 20 mins ago
RM
Clerk Typist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
…in reaching its goal of excellence in healthcare and public service. Hospital Maintenance includes electrical services, HVAC services, plumbing services, and general building maintenance…
Added 20 mins ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- Full-time
…and maintain effective working relationships with vendors and service…
Added 20 mins ago
GG
Sales Representative
Great Gulf
Orangeville, ON
- Full-time
Work alongside administration and sales team colleagues to ensure high quality experience for clients
Added 20 mins ago
GO
Prosecution File Manager
Government of Manitoba
The Pas, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 20 mins ago
G
Administrative Assistant, Maintenance (Temporary)
Glencore
Elkford, BC
- $56,000 CAD / year
- Temporary
Liaise with service desk for technical requests, DAXTI, and on-boarding
Added 20 mins ago
GO
Social Services Program Manager
Government of Manitoba
The Pas, MB
- Full-time
Leadership experience in a social service delivery environment which includes managing administration of programs, managing service delivery to clients, and planning and evaluation of…

BYD North America

Aftersales Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 8–10 years of automotive aftersales experience, including dealership and/or OEM environments.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us

At BYD, we build the technologies powering a smarter, cleaner future.

Founded in 1994 as a battery pioneer, BYD has grown into one of the world’s most influential technology companies, shaping the future of mobility, energy, and transportation.

From breakthrough battery technology to world-leading electric vehicles, BYD designs and manufactures the innovations changing how people move and how energy is used around the world.

Today, BYD vehicles, technologies, and energy solutions are trusted by millions of people across more than 100 countries and regions.

Now we are bringing that momentum to Canada.

Join BYD Canada and help build the future of electric mobility.

About the Job

Position Summary

The Aftersales Manager is responsible for leading and driving all aspects of aftersales operations across BYD Canada's dealer network, including technical support, service engineering, warranty management, service quality, dealer capability development, technical training, and customer satisfaction initiatives.

This position plays a critical role in ensuring dealership partners deliver exceptional customer experiences while achieving key aftersales performance objectives. The Aftersales Manager will serve as the primary liaison between BYD Canada, dealership partners, and global headquarters, supporting operational excellence, dealer profitability, warranty performance, and the successful deployment of new energy vehicle technologies.

Key Responsibilities

Operations & Dealer Network Management

Lead local aftersales team and Lead aftersales operations across the Canadian dealer network, and ensuring compliance with BYD service standards, policies, and operating procedures.
Monitor dealer aftersales performance through KPI management, including service retention, customer satisfaction, repair efficiency, warranty performance, parts sales, and workshop productivity.
Conduct regular dealer performance reviews and business assessments to identify operational improvement opportunities.
Develop and implement corrective action plans or engineering policy to improve aftersales performance.
Support dealer development activities, including new dealer onboarding, facility readiness, service capacity planning, and operational audits.

Service Strategy & Engineering

Develop and implement BYD Canada's aftersales service standards, operational processes, and service policies in alignment with global requirements and local market needs.
Drive the deployment and continuous improvement of dealer service operations, ensuring effective adoption of BYD service standards across the network.
Conduct competitor benchmarking and market analysis to identify opportunities for enhancing BYD's aftersales competitiveness and customer experience.
Collaborate with headquarters to develop and localize aftersales strategies, programs, and service offerings for the Canadian market.

Warranty & Service Quality Management

Oversee warranty operations and ensure warranty claims are submitted, processed, and managed in accordance with BYD policies.
Monitor warranty performance indicators, claim accuracy, claim cost control, and fraud prevention activities.
Lead warranty investigations, root-cause analysis, and field quality reporting processes.
Conduct service quality audits and technical assessments across the dealer network.
Monitor key aftersales performance indicators, including NPS, CSI, TCI, warranty performance, technical case resolution, repair efficiency, and spare parts filling rates etc.

Technical Training & Dealer Capability Development

Develop and execute technical training strategies to continuously improve dealer service capabilities.
Manage technician certification programs and dealer training compliance requirements.
Coordinate classroom, virtual, and hands-on training programs covering vehicle systems, diagnostics, EV technologies, and service processes.
Evaluate training effectiveness and establish development plans for technicians, service advisors, workshop managers, and parts personnel.
Ensure dealer readiness for new model launches and emerging technologies.

New Product & EV Technology Support

Support the launch of new vehicle models and technologies across the Canadian dealer network.
Support implementation of high-voltage repair standards and EV safety compliance requirements.
Coordinate service documentation, technical bulletins, repair procedures, and diagnostic tool deployment. Ensure dealers are fully prepared regarding tooling, equipment, technician certification, parts supply, and repair processes.
Collaborate with Product, Quality, Engineering, and Aftersales teams to communicate field feedback and customer concerns.
Ensure dealer readiness for new vehicle introductions, software updates, and technical campaigns.

Cross-Functional Collaboration

Collaborate closely with Warranty, Parts, Sales, Product Planning, Dealer Development, Quality, and Customer Experience teams.
Provide market intelligence and field feedback to support product and service improvements.
Act as a key aftersales representative for dealer partners, industry stakeholders, and internal leadership teams.
Support strategic aftersales initiatives and business growth objectives across Canada.

Qualifications & Experience

Education & Professional Experience

Bachelor's degree in Automotive Engineering, Mechanical Engineering, Electrical Engineering, Automotive Technology, or a related field preferred.
Minimum 8–10 years of automotive aftersales experience, including dealership and/or OEM environments.
Minimum 3–5 years in a leadership or regional aftersales management role.
Experience supporting dealer networks within Canada is strongly preferred.
Experience with electric vehicles, high-voltage systems, and emerging mobility technologies is highly desirable.

Skills & Competencies

Strong understanding of: Automotive service operations, Warranty administration, Technical training and certifications, Dealer performance management, EV powertrain and battery systems, Technical diagnostics and service engineering, Aftersales KPI management etc.
Strong analytical and problem-solving skills with a customer-focused mindset.
Exceptional communication and presentation capabilities.
Ability to effectively support dealership partners in a fast-paced and growing business environment.

Additional Requirements

Fluency in English is required; French language proficiency is considered a strong asset.
Ability to travel extensively across Canada (30%-50%).
Valid driver's license required.
EV certification or experience with high-voltage systems is considered an asset.

What We’ll Bring

Competitive salary and performance-based bonus incentives.
Comprehensive benefits package, including extended health and dental coverage.
Paid holiday shutdowns and generous paid time off programs.
Team-building events and employee engagement programs.
Excellent opportunities for professional development and continuous learning.
Stable, long-term career in a global, fast-growing company.

Equal Opportunity & Accessibility

BYD Canada is committed to fostering an inclusive, equitable, and respectful workplace. We welcome applications from qualified candidates of all backgrounds, experiences, and perspectives.
Accommodation is available upon request for candidates taking part in all aspects of the recruitment and selection process, in accordance with applicable human rights and accessibility legislation.
Applicants must be legally authorized to work in Canada. Employment may be contingent upon successful completion of reference checks, background screening, and other pre-employment requirements, where applicable.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Lead BYD Canada's aftersales operations across its dealer network, overseeing service standards, dealer performance, warranty management, service quality, technical training, and customer satisfaction. Support dealer readiness for new models and EV technologies while coordinating with headquarters and internal teams to improve service performance and dealer capability.

Requirements

A bachelor's degree in automotive, mechanical, or electrical engineering, automotive technology, or a related field is preferred, along with 8–10 years of automotive aftersales experience and 3–5 years in a leadership or regional management role. Canadian dealer-network experience and EV or high-voltage systems experience are desirable; English fluency, a valid driver's license, and willingness to travel extensively across Canada are required.

Skills

Aftersales Operations
Dealer Network Management
Warranty Administration
Service Engineering
Dealer Performance Management
Aftersales KPI Management
Technical Training
Electric Vehicle Technologies
High-Voltage Systems
Technical Diagnostics
Service Quality Management
Root-Cause Analysis
Customer Satisfaction
Dealer Capability Development
Cross-Functional Collaboration
Analytical Problem-Solving

Benefits

Performance-Based Bonus
Extended Health Coverage
Dental Coverage
Paid Holiday Shutdowns
Paid Time Off
Professional Development
Team-Building Events

Visa sponsorship

Not detected in the job text

Keywords

Aftersales Operations
Dealer Network
Automotive Service Operations
Warranty Administration
Warranty Claims
Service Engineering
Service Quality Audits
Dealer Performance Reviews
Aftersales KPIs
Customer Satisfaction
NPS
CSI
TCI
Electric Vehicles
EV Powertrain
Battery Systems
High-Voltage Repair Standards
EV Safety Compliance
Technical Diagnostics
Root-Cause Analysis
Technician Certification
Technical Training
New Model Launches
Service Documentation
Technical Bulletins
Diagnostic Tools
Parts Supply
Repair Efficiency
Workshop Productivity
Dealer Onboarding

Report this job