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C.H. Robinson

Agent(e) Senior du transit international (Senior Global Forwarding Agent)

Montreal, QC, Canada

$24.64 - $38.43 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $24.64 - $38.43
Job type: Full-time
Experience: Minimum de 4 ans d’expérience dans l’industrie du transit international.
Posting language: English · French
Posted: Sep 30, 2026

Original job description

English section of this bilingual listing.

The base pay range displayed on this job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

At C.H. Robinson, artificial intelligence (AI) technology is used in parts of our application review process. Final decisions are made by human recruiters.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Medical (including Vision and Telemedicine)
Dental
Basic and Supplemental Life Insurance
Vacation and PTO time
Paid holidays
Short-Term and Long-Term Disability
Retirement Plan with 5% company matching
Employee Stock Purchase Plan (ESPP)
Charitable Giving Match Program
Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Read the full bilingual original

C.H. Robinson est à la recherche d’un(e) Agent(e) du transit international expérimenté(e) pour soutenir notre clientèle partout aux États-Unis et contribuer activement à la réussite de nos opérations ainsi qu’à la croissance de notre entreprise.

Dans ce rôle clé, vous serez responsable de la gestion complète d’expéditions internationales complexes, de la prise en charge à la livraison. Vous offrirez un soutien proactif à la clientèle, élaborerez des solutions logistiques efficaces et développerez de solides relations avec nos partenaires à travers notre réseau mondial. Grâce à votre expertise en transit international, à votre sens du leadership et à votre engagement envers un service d’exception, vous contribuerez directement au succès de notre équipe tout en ayant une réelle influence sur nos activités. Si vous souhaitez relever de nouveaux défis et jouer un rôle déterminant dans un environnement dynamique et stimulant, nous vous invitons à postuler dès aujourd’hui.

Chez C.H. Robinson, nous croyons que la collaboration en personne est essentielle pour favoriser l’innovation, accélérer l’apprentissage et renforcer le travail d’équipe. Dans le cadre de ce poste, vous travaillerez sur site aux côtés de vos collègues cinq jours par semaine pendant votre période de formation afin d’acquérir les connaissances et les outils nécessaires à votre réussite. Une fois votre intégration complétée avec succès, vous bénéficierez d’un mode de travail hybride comprenant deux jours par semaine au bureau et le reste du temps en télétravail. Cette formule offre un excellent équilibre entre collaboration, flexibilité et autonomie.

Responsabilités:

Les fonctions et responsabilités de ce poste comprennent notamment, sans s’y limiter, les éléments suivants:

Coordonner des expéditions internationales complexes, du bon de commande jusqu’à la livraison finale, en veillant au respect des exigences des clients et des procédures opérationnelles standard.
Gérer les réservations, les préalertes, les déclarations gouvernementales, la documentation d’expédition, l’exécution des livraisons et la facturation.
Maintenir des données d’expédition complètes et exactes, y compris les Incoterms, le routage, les dates, les renseignements financiers et les documents justificatifs.
Mettre à profit son expertise du secteur et son esprit analytique pour résoudre les défis liés aux expéditions et élaborer des solutions efficaces.
Préparer des soumissions complexes, appliquer des stratégies tarifaires et assurer une facturation exacte aux clients.
Assurer un suivi proactif des expéditions, fournir des mises à jour rapides et résoudre efficacement les problèmes des clients.
Agir à titre de personne-ressource de confiance et d’expert(e) en la matière pour les processus et exigences du transit international.
Développer de solides relations avec les clients, les agents, les bureaux internes, les fournisseurs externes, les représentants des ventes et les gestionnaires de comptes.
Analyser les tendances des expéditions, identifier des améliorations de processus et recommander des solutions technologiques permettant d’accroître l’efficacité et de soutenir la croissance des revenus.
Encadrer et former les membres de l’équipe sur l’exécution des expéditions, les exigences des clients, les stratégies de tarification et les meilleures pratiques opérationnelles.

Qualifications requises:

Diplôme d’études secondaires ou équivalent.
Minimum de 4 ans d’expérience dans l’industrie du transit international.
Maîtrise de l’anglais, tant à l’oral qu’à l’écrit.

Qualifications souhaitées:

Diplôme collégial ou universitaire obtenu auprès d’un établissement reconnu.
Connaissances ou formation en chaîne d’approvisionnement, logistique ou commerce international.
Excellente connaissance de l’industrie et des opérations du service (processus de traitement, réglementation, transport international, etc.).
Excellentes capacités de priorisation, de gestion multitâche et grande flexibilité dans un environnement où les priorités évoluent quotidiennement.
Esprit proactif, ambitieux, analytique et orienté vers les résultats.
Excellentes aptitudes en communication écrite et verbale.
Capacité à travailler dans un environnement de bureau dynamique, rapide et axé sur les échéances.
Expérience démontrée en gestion de la relation client et forte orientation client.
Grande attention aux détails et capacité à maintenir un taux de conformité aux audits de 95 % ou plus par mois, avec un minimum de frais non facturables.
Valorisation de la diversité et de l’inclusion dans le milieu de travail.

**La nature de notre travail en transport international requiert la langue officielle d’affaires qui est l’anglais.

Compensation Range

$24.64 - $38.43

At C.H. Robinson, artificial intelligence (AI) technology is used in parts of our application review process. Final decisions are made by human recruiters.

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Medical (including Vision and Telemedicine)
Dental
Basic and Supplemental Life Insurance
Vacation and PTO time
Paid holidays
Short-Term and Long-Term Disability
Retirement Plan with 5% company matching
Employee Stock Purchase Plan (ESPP)
Charitable Giving Match Program
Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Apply About employer

More about this job

Responsibilities

You will manage complex international shipments from order placement to final delivery while providing proactive customer support and developing logistics solutions. Additionally, you will maintain accurate shipping data, handle documentation, and mentor team members on operational best practices.

Requirements

Candidates must have a high school diploma or equivalent and a minimum of 4 years of experience in the global forwarding industry. Proficiency in English is required, and a degree in supply chain, logistics, or international trade is considered an asset.

Skills

Global forwarding
Logistics management
Supply chain
International trade
Customer service
Documentation management
Incoterms
Pricing strategy
Problem solving
Analytical skills
Multitasking
Communication
Compliance
Team leadership
Data accuracy

Benefits

Medical insurance
Vision insurance
Telemedicine
Dental insurance
Basic life insurance
Supplemental life insurance
Vacation time
Paid time off
Paid holidays
Short-term disability
Long-term disability
Retirement plan
Employee stock purchase plan
Charitable giving match program

Visa sponsorship

Not detected in the job text

Keywords

Global Forwarding
Logistics
Supply Chain
International Trade
Incoterms
Shipping Documentation
Compliance
Pricing Strategy
Data Analysis
Operations
Freight
Transportation
Order Management
Billing
Auditing

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