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Added 10 mins ago
T
Law Clerk III
TD
Toronto, ON · Montreal, QC
- Full-time
Provide dedicated support to Legal Counsel and partner with other law clerks on issues/assignments to help ensure proper risk oversight, manage corporate/subsidiary governance, regulatory…
Added 10 mins ago
CP
Letter Carrier - Delivery Agent (Part time)
Canada Post - Postes Canada
Fort McMurray, AB
- Part-time
Business Function: Delivery Agent or Letter Carrier
Added 25 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Cornwall, ON · Hawkesbury, ON · Casselman, ON · North Glengarry, ON · Embrun, ON · Caisse Desjardins Ontario_Alexandria (MT)
- Full-time
As a member and client experience advisory agent at Desjardins Ontario Credit Union - Alexandria Branch, you help give members and clients a better experience, and ensure that they are…
Added 25 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Sudbury, ON · Caisse Desjardins Ontario_Sudbury-Lasalle (MT)
- Part-time
As a member and client experience advisory agent at Desjardins Ontario Credit Union, you help give members and clients a better experience, and ensure that they are satisfied. This includes…
Added 25 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Cornwall, ON · Hawkesbury, ON · Casselman, ON · North Glengarry, ON · Embrun, ON · Caisse Desjardins Ontario_Alexandria (MT)
- Full-time
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Added 25 mins ago
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Advisory Agent, Member and Client Experience
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Quebec, QC · Caisse populaire Desjardins du Piémont Laurentien
- Part-time
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- Part-time
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AB
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Added 39 mins ago
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Toronto, ON
- Full-time
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Added 41 mins ago
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Manager - Gestionnaire de projet (Fly-in / Fly-out)
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- Full-time
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Added 55 mins ago
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Assistant Prosecutor - Legal Services (Contract Full-Time)
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Owen Sound, ON
- Full-time
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Added 1 hour ago
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- Full-time
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Senior Full Stack Java Engineer - Workforce Management (WFM)
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Canada
- Full-time
…brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we…
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- Full-time
First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience…
Added 2 hours ago
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Automation and Build Developer II
LMI Technologies
Burnaby, BC
- $75,200 to $107,160 CAD / year
- Full-time
Join our Software Operations team as a Build & Test Automation Engineer and become the engine behind how our code gets from a developer's keyboard to a sensor on that line.
Added 2 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we…

C.H. Robinson

Global Forwarding Agent (Ocean Import)

Montreal, QC, Canada

$22.40 - $34.96 · Full-time

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Job details

Pay: $22.40 - $34.96
Job type: Full-time
Experience: Minimum of 1 year of Global Forwarding experience
Posting language: English
Posted: Oct 5, 2026

Original job description

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next Global Forwarding Agent (Ocean Import). Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and operating the shipment lifecycle of their global freight.

A successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. You’ll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes. You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents go on to expand their careers with C.H. Robinson in Operations, Sales, or Account Management.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site one day a week, igniting creativity and driving impactful results. With the flexibility for remote work four days a week, this role strikes the perfect balance between teamwork and autonomy.

If this all sounds good, let’s talk more about what you’ll be working on.

Responsibilities:

Maintain Operational Excellence:

Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

Facilitate Relationships:

Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
Build great relationships with customers, responding timely and following up on issue resolution
Provide reporting and documentation support to internal and external customers.
Participate in customer business reviews.
Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

Required Qualifications:

High school degree or GED equivalent
Minimum of 1 year of Global Forwarding experience
Fluent in English and French (written and verbal)

Preferred Qualifications:

Values a diverse and inclusive work environment
Proficient in Microsoft Office Suite of programs
Excellent communication, prioritization, and multi-tasking skills
Proven track record of strong customer service skills, interacting with customers and being client focused
Excellent follow up with customers and the network
Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
High level of attention to detail
Ability to work in a fast-paced and deadline-driven environment
Bachelor’s degree

If this sounds like the job for you, let's talk! We can't wait to hear from you!

Compensation Range

$22.40 - $34.96

The base pay range displayed on this job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

At C.H. Robinson, artificial intelligence (AI) technology is used in parts of our application review process. Final decisions are made by human recruiters.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Medical (including Vision and Telemedicine)
Dental
Basic and Supplemental Life Insurance
Vacation and PTO time
Paid holidays
Short-Term and Long-Term Disability
Retirement Plan with 5% company matching
Employee Stock Purchase Plan (ESPP)
Charitable Giving Match Program
Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

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More about this job

Responsibilities

The Global Forwarding Agent manages the end-to-end shipment lifecycle for ocean imports, acting as the primary point of contact for customers. They are responsible for coordinating tasks, ensuring operational excellence, and facilitating relationships with international teams and agents.

Requirements

Candidates must have at least one year of global forwarding experience and be fluent in both English and French. A high school diploma or GED is required, while a bachelor's degree is preferred.

Skills

Logistics
Ocean import
Freight management
Shipment lifecycle management
Customer service
Problem-solving
Documentation
Critical thinking
Communication
Prioritization
Multi-tasking
Attention to detail
Microsoft office suite
French
English

Benefits

Medical insurance
Vision insurance
Telemedicine
Dental insurance
Basic life insurance
Supplemental life insurance
Vacation
Paid time off
Paid holidays
Short-term disability
Long-term disability
Retirement plan
Company matching
Employee stock purchase plan
Charitable giving match program

Visa sponsorship

Not detected in the job text

Keywords

Global forwarding
Ocean import
Logistics
Supply chain
Freight
Shipment lifecycle
Customer service
Documentation
Operational excellence
Microsoft office
Problem-solving
Communication
Multi-tasking
Time management
International shipping
Booking approvals
Invoicing
Reporting
Client focused
Hybrid work

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