Jobs in Canada

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Added 1 hour ago
MC
Senior Marketing Specialist- US and Canada Locations
MMC Corporate
Toronto, ON
- Other
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 3 hours ago
M
Senior Marketing Specialist- US and Canada Locations
Marsh
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 15 hours ago
EI
Claims Coordinator (ECH-ON)
Echelon Insurance
Mississauga, ON
- Full-time
Manage the Customer Inquiry Queue to respond to customer and broker inquiries and complaints
Added 16 hours ago
I
Operations Coordinator
Intelcom
Rimouski, QC
- Part-time
Conduct van audits and support sorting operations
Added 18 hours ago
Claims Coordinator (ECH-ON)
CAA Club Group
Mississauga, ON
Manage the Customer Inquiry Queue to respond to customer and broker inquiries and complaints
Added 2 days ago
KL
Specialized Information Technology Analyst (Infrastructure)
Kativik llisarniliriniq
Montreal, QC
- Full-time
Under the supervision of the Computer Systems Coordinator, the Specialized Information Technology Analyst is responsible for analyzing, implementing, coordinating, and managing projects…
Added 3 days ago
Real Estate & Development Coordinator
UFA Co-operative Ltd.
Calgary, AB
…subsidiaries. This includes acquiring and developing properties to support UFA’s greenfield expansion strategy across Western Canada. This greenfield expansion is a critical part of the…
Added 3 days ago
WC
Housing Services Coordinator (2026-415-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Act as a service broker, a mediator, and a link with other agencies to support tenants.
Added 3 days ago
WC
Housing Services Coordinator (2026-415-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
Act as a service broker, a mediator, and a link with other agencies to support tenants.
Added 3 days ago
I
Operations Coordinator
Intelcom
Saint-Jérôme, QC
- Full-time
Conduct van audits and support sorting operations
Added 5 days ago
PF
Ocean Import Operations Coordinator
Prime Freight Logistics
Montreal, QC
- Full-time
We are looking for a resourceful coordinator to own our import containers from booking to final delivery. Our platform sends the routine shipment updates automatically, so you can focus on…
Added 5 days ago
I
Operations Coordinator (Seasonal)
Intelcom
Thunder Bay, ON
- Full-time
Conduct van audits and support sorting operations
Added 6 days ago
CL
Logistics Coordinator
Charger Logistics Inc
Brampton, ON
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 6 days ago
CL
Customer Account Coordinator
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 6 days ago
O
Marketing Manager - Calgary, AB
Optiom
Calgary, AB
- Full-time
…newly defined brand identity to life across all dealer and broker-facing materials and touchpoints. You will run the national campaign calendar, build the campaigns and lead-development…
Added 6 days ago
CL
Logistics Coordinator
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 6 days ago
CL
Dispatch Coordinator
Charger Logistics Inc.
Calgary, AB
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 6 days ago
CL
Dispatch Coordinator
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 7 days ago
TI
Sales Coordinator – Brokerage
Tolko Industries
Vernon, BC
- Full-time
Manage and support individual broker portfolios, while proactively identifying and mitigating potential risks and operational challenges.
Added 7 days ago
TU
Customer Account Coordinator
The Unscented Company
Montreal, QC
- Full-time
The Customer Account Coordinator follows each customer from first sample to repeat order. You’ll send samples, complete new-account and new-item forms, enter and invoice orders, support…
Added 8 days ago
MQ
Logistics Coordinator - Contract 3 months
Marcatus QED
Toronto, ON
- $40,000 CAD / year
- Full-time
The Logistics Coordinator will support daily logistics operations, coordinate shipments, and maintain accurate shipping and customs documentation. Reporting to the Supply Chain Lead and…
Added 8 days ago
I
Operations Coordinator
Intelcom
AB · Edmonton
- Full-time
Conduct van audits and support sorting operations
Added 9 days ago
I
Operations Coordinator
Intelcom
NS · Sydney Mines
- Full-time
Conduct van audits and support sorting operations
Added 9 days ago
PE
Logistics Coordinator
PSI Engineering
Mississauga, ON
- $45,000 to $58,000 CAD / year
- Full-time
The Logistics Coordinator is responsible for coordinating international and domestic shipments, preparing shipping and customs documentation, tracking orders, and ensuring timely delivery…
Added 10 days ago
TR
Spécialiste en fiabilité / Reliability Specialist
Tower Research Capital
Montreal, QC
- Full-time
Installer, déployer, configurer et assurer le support des systèmes de trading internes, notamment les systèmes de gestion des ordres (OMS) et de diffusion des données de marché, largement…

CAA Club Group

Claims Coordinator (ECH-ON)

Mississauga, ON, L4W 5N1, Canada

Apply on jobs.caaclubgroup.ca About employer

Applications open in a new tab.

Job details

Experience: 1-2 years of experience working in claims
Posting language: English
Posted: Sep 14, 2026

Original job description

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,

Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

Complete the new claim intake process for all lines of business (personal, commercial, and specialty) through telephone contact with Echelon members
Verification and entry of full claim details into the appropriate claims operating system to achieve required SLA’s and ensure member satisfaction
Manage correspondence with adjusters, vendor partners, and other departments within the company to ensure all necessary documents and claim information is accessible
Manage the Customer Inquiry Queue to respond to customer and broker inquiries and complaints
Assist with the facilitation of Automobile claims including tow arrangements, appraisal assignments, rental authorizations as well as with confirmation of available coverage and deductible details and confirmed liability assessments
Ensure notations are entered on all claims and required authorization, assignment, and vendor details are documented
Monitor the claims inbox for new claims notices submitted after hours by brokers, third party adjusters, lawyers, and other industry service providers
Track new claims using provided tracking resources, to ensure valuable reporting data is available for all lines of business nationally
Document claim data accurately to support all data reporting requirements
Log complaint escalations received via the enquiry queue
Perform additional administrative duties and assignments as deemed appropriate by management

Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post-secondary education completed in a related field or equivalent experience
CIP / FCIP designation or working towards completion is preferred
1-2 years of experience working in claims
Prior claims intake and customer service and administrative experience required
Familiarity with phone queue and call handling procedures
Client Focused attitude with strong ability to manage relationships
Organizational awareness and detail oriented with a strong focus on quality
Excellent communicator (oral and written) with emphasis on strong business writing skills
Excellent interpersonal, analytical, decision making and problem-solving skills
Experience with navigating and entering data across claims operating systems
Multi-tasking with the ability to work in a fast-paced environment and manage changing priorities
Proficient with MS Office Suite

Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

We may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply on jobs.caaclubgroup.ca About employer

More about this job

Responsibilities

The Claims Coordinator manages the new claim intake process for various insurance lines and ensures accurate data entry into operating systems. They also handle correspondence with adjusters and vendors while managing customer inquiries and complaints.

Requirements

Candidates should have post-secondary education and 1-2 years of claims experience, with a preference for CIP/FCIP designation. Strong communication, analytical, and data entry skills are required to succeed in this fast-paced environment.

Skills

Claims intake
Customer service
Administrative support
Data entry
Relationship management
Communication
Business writing
Interpersonal skills
Analytical skills
Decision making
Problem-solving
Multi-tasking
MS Office Suite
Call handling
Organizational awareness

Benefits

Holistic wellness program
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance program
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Claims Coordinator
Insurance
Personal Insurance
Commercial Insurance
Claims Intake
SLA
Automobile claims
Appraisal
Liability assessment
Data reporting
Customer Inquiry Queue
CIP
FCIP
MS Office Suite
Administrative duties
Broker relations
Vendor management

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Work requirements

Jobs in Canada