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Added 1 min ago
BU
Client Services Coordinator, Brock Sports
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Reporting to the Associate Director, Sports Performance, the Client Services Coordinator welcomes and greets clients and callers, gathers relevant information, and provides guidance in a…
Added 16 mins ago
SS
Sales & Business Development Representative – Industrial Solutions
Shreem Systems & Solutions Pvt. Ltd
Brandon, MB
- Full-time
Requires three years of college or technical school resulting in an Associate’s degree or equivalent combination of education and related practical experience from local market.
Added 16 mins ago
FS
Database Administrator
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
Experience with Microsoft Fabric, including Lakehouse, Warehouse, OneLake, Data Factory pipelines, cloud-based data engineering, and working knowledge of PySpark and modern data governance…
Added 16 mins ago
Manager Business Development
CAA Club Group
Thornhill, ON
…professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working…
Added 16 mins ago
Claims Coordinator (ECH-ON)
CAA Club Group
Mississauga, ON
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 16 mins ago
E
Associate Analyst - Inventory
EECOL
Red Deer, AB
- Full-time
As an Associate Analyst - Inventory you will be focused on inventory analysis and/or execution of strategies and processes to ensure that inventory and service levels are optimized.
Added 16 mins ago
Retail Store Associate, Financial Services
moomoo
Vancouver, BC
This is a Part-time and Full-time role with rotating shifts, including weekends and public holidays
Added 30 mins ago
A
Associate Financial Analyst (Contract)
Agricorp
Guelph, ON
- Full-time
…funds with great care and integrity, and deliver a quality customer…
Added 30 mins ago
SD
Pharmacy Student, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 30 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Regina, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 30 mins ago
W
(CAN) Préposé au déchargement
Walmart
Sherbrooke, QC
- Full-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 45 mins ago
MC
Retail Store Associate, Financial Services
Moomoo Canada
Vancouver, BC
- Full-time
This is a Part-time and Full-time role with rotating shifts, including weekends and public holidays
Added 45 mins ago
A
Associate Financial Analyst (Contract)
Agricorp
Guelph, ON
- Contract
…funds with great care and integrity, and deliver a quality customer…
Added 46 mins ago
GF
Customer Service Representative (Motivator) - Scarborough Kennedy and Lawrence
GoodLife Fitness
Toronto, ON
- Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 1 hour ago
W
Administrative Assistant (Mauro Family Wealth)
Wellington-Altus
Vancouver, BC
- Full-time
Administrative Associate, (Mauro Family Wealth)
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
W
(CAN) Stockperson/Cartpusher
Walmart
Dartmouth, NS
- Part-time
As a Stockperson / Cartpusher, you play an important role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts…
Added 1 hour ago
W
(CAN) Associé, viande
Walmart
Saint-Bruno, QC
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 1 hour ago
W
(CAN) Stockperson/Cartpusher
Walmart
St. John's, NL
- Part-time
As a Stockperson / Cartpusher, you play an important role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts…
Added 2 hours ago
SI
Wireless Sales Consultant
Staples Inc.
Milton, ON
- Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 2 hours ago
SC
Sales Associate
Staples Canada
Milton, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 2 hours ago
WC
OMNI Customer Fulfillment Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 2 hours ago
(CAN) Part-Time Self Checkout Attendant
Walmart Canada
Stratford, ON
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 2 hours ago
MS
Warehouse Associate
McKeough Supply
Mississauga, ON
- Full-time
We're looking for a highly organized and detail-oriented Warehouse Associate to join our Mississauga team.
Added 2 hours ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Dartmouth, NS
- Contract
…role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts from cart corrals, the parking lot, and the store…

CAA Club Group

Claims Coordinator (ECH-ON)

Mississauga, ON, L4W 5N1, Canada

Apply on jobs.caaclubgroup.ca About employer

Applications open in a new tab.

Job details

Experience: 1-2 years of experience working in claims
Posting language: English
Posted: Sep 14, 2026

Original job description

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,

Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

Complete the new claim intake process for all lines of business (personal, commercial, and specialty) through telephone contact with Echelon members
Verification and entry of full claim details into the appropriate claims operating system to achieve required SLA’s and ensure member satisfaction
Manage correspondence with adjusters, vendor partners, and other departments within the company to ensure all necessary documents and claim information is accessible
Manage the Customer Inquiry Queue to respond to customer and broker inquiries and complaints
Assist with the facilitation of Automobile claims including tow arrangements, appraisal assignments, rental authorizations as well as with confirmation of available coverage and deductible details and confirmed liability assessments
Ensure notations are entered on all claims and required authorization, assignment, and vendor details are documented
Monitor the claims inbox for new claims notices submitted after hours by brokers, third party adjusters, lawyers, and other industry service providers
Track new claims using provided tracking resources, to ensure valuable reporting data is available for all lines of business nationally
Document claim data accurately to support all data reporting requirements
Log complaint escalations received via the enquiry queue
Perform additional administrative duties and assignments as deemed appropriate by management

Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post-secondary education completed in a related field or equivalent experience
CIP / FCIP designation or working towards completion is preferred
1-2 years of experience working in claims
Prior claims intake and customer service and administrative experience required
Familiarity with phone queue and call handling procedures
Client Focused attitude with strong ability to manage relationships
Organizational awareness and detail oriented with a strong focus on quality
Excellent communicator (oral and written) with emphasis on strong business writing skills
Excellent interpersonal, analytical, decision making and problem-solving skills
Experience with navigating and entering data across claims operating systems
Multi-tasking with the ability to work in a fast-paced environment and manage changing priorities
Proficient with MS Office Suite

Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

We may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply on jobs.caaclubgroup.ca About employer

More about this job

Responsibilities

The Claims Coordinator manages the new claim intake process for various insurance lines and ensures accurate data entry into operating systems. They also handle correspondence with adjusters and vendors while managing customer inquiries and complaints.

Requirements

Candidates should have post-secondary education and 1-2 years of claims experience, with a preference for CIP/FCIP designation. Strong communication, analytical, and data entry skills are required to succeed in this fast-paced environment.

Skills

Claims intake
Customer service
Administrative support
Data entry
Relationship management
Communication
Business writing
Interpersonal skills
Analytical skills
Decision making
Problem-solving
Multi-tasking
MS Office Suite
Call handling
Organizational awareness

Benefits

Holistic wellness program
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance program
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Claims Coordinator
Insurance
Personal Insurance
Commercial Insurance
Claims Intake
SLA
Automobile claims
Appraisal
Liability assessment
Data reporting
Customer Inquiry Queue
CIP
FCIP
MS Office Suite
Administrative duties
Broker relations
Vendor management

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Work requirements

Jobs in Canada