Jobs in Canada

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Added 5 mins ago
D
Technician, Legal affairs
Desjardins
Montreal, QC · Levis, QC
- Full-time
…matters and the Office of the Corporate Secretary (ethics and professional conduct, official registries, meeting minutes, the general meeting, etc.). You serve as technical expert and…
Added 5 mins ago
D
Technician, Legal affairs
Desjardins
Montreal, QC · Levis, QC
- Full-time
…matters and the Office of the Corporate Secretary (ethics and professional conduct, official registries, meeting minutes, the general meeting, etc.). You serve as technical expert and…
Added 5 mins ago
D
Team leader, Management support and expertise support
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
A minimum of eight years of relevant experience
Added 5 mins ago
C
Supervisor, Office of the President and Social Media
Cogeco
Burlington, ON · Montreal, QC
- Full-time
POSITION SUMMARY: In accordance with established procedures, this position is responsible for supervising a team of Customer Contact Centre Representatives, to ensure an optimal level of…
Added 5 mins ago
CT
Sales Support Administrator
Canadian Tire Corporation
Kitchener, ON · Calgary, AB · Quarry Park
- $45,000 to $50,000 CAD / year
- Full-time
…internal stakeholders. This role delivers accurate, timely, and professional administrative support while helping create a positive and consistent customer…
Added 5 mins ago
CP
Sr. Specialist Market Risk
Capital Power
Calgary, AB
- Full-time
Hybrid work with 3 days in office
Added 5 mins ago
BU
Client Services Coordinator, Brock Sports
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
November 22, 2026 at 11:59 PMThis job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)
Added 6 mins ago
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Director Advisor Sales
BMO
Toronto, ON · FCP
- Full-time
Seasoned professional with a combination of education, experience and industry knowledge.
Added 6 mins ago
B
Customer Service Analyst
Beneva
AB
- Full-time
Must have a valid drivers license and access to a car
Added 6 mins ago
P
Valet Attendant / Préposé aux voituriers
Playground
Kahnawake 14 Réserve Indienne, QC
- $24 to $32 CAD / hour
- Full-time
Must have a valid Quebec driver’s license and a clean driving record · Être capable de travailler debout pendant toute la durée du quart de travail
Added 6 mins ago
MI
Medical Office Administrator
MedSleep Inc.
Port Coquitlam, BC
- $19 to $22 CAD / hour
- Full-time
1+ year of professional administrative experience (required)
Added 6 mins ago
A
Director Supply Chain Planning and Integration
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
Salary scale 008: $138 900 to $173 600 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.)
Added 6 mins ago
SS
Dietary Aide - Permanent Part Time Evenings - 4 pm to 8 pm (28hrs)
Sienna Senior Living
Bradford West Gwillimbury, ON · Bradford, ON
- Part-time
As a Dietary Aide at Long Term Care, you'll contribute more than just your professional skills; you'll create meaningful relationships with the individuals who call Sienna Senior Living…
Added 20 mins ago
EC
Cook FT
EHN Canada
Carters Point, NB
- $21 to $23 CAD / hour
- Full-time
…supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate…
Added 20 mins ago
TV
Senior Operations Coordinator
The Vantage Talent Group
Toronto, ON · North York, ON
- $70,000 to $80,000 CAD / year
- Full-time
3+ years of financial services administration or business processing experience.
Added 20 mins ago
MF
313A Licensed Refigeration Technician
Merit for Apprenticeship
ON · Ontario, Canada
- Full-time
Salary: $55-$65, depending on experience and qualifications.
Added 20 mins ago
ED
Director, Structured and Project Finance - Digital Industries-EN 581
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $178,118 to $237,490 CAD / year
- Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 20 mins ago
YE
Marketing Specialist
YAC Enterprise
Canada
- Full-time
…and execute marketing initiatives that drive brand awareness, customer engagement, and business growth. This role is responsible for managing campaigns, analyzing market trends, and…
Added 20 mins ago
ED
Director, Structured and Project Finance - Infrastructure -EN 608
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $178,118 to $237,490 CAD / year
- Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 20 mins ago
ED
Director, Structured and Project Finance - Infrastructure -EN 608
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $178,118 to $237,490 CAD / year
- Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 20 mins ago
ED
Director, Structured and Project Finance - Infrastructure -EN 608
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $178,118 to $237,490 CAD / year
- Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 20 mins ago
WO
Vice President, Leasing
WP Osborne Executive Search Inc.
Toronto, ON
- Full-time
…AI-enabled tools, data-driven decision-making, and best-in-class customer acquisition strategies that enhance both leasing performance and resident…
Added 20 mins ago
ED
Director, Structured and Project Finance - Digital Industries-EN 581
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $178,118 to $237,490 CAD / year
- Full-time
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Added 20 mins ago
MF
313A Licensed Refigeration Technician
Merit for Training
Milton, ON
- Full-time
Salary: $55-$65, depending on experience and qualifications.
Added 20 mins ago
SS
Sales & Business Development Representative – Industrial Solutions
Shreem Systems & Solutions Pvt. Ltd
Brandon, MB
- Full-time
Experience in delivering high quality customer service to a broad range of customers

CAA Club Group

Claims Coordinator (ECH-ON)

Mississauga, ON, L4W 5N1, Canada

Apply on jobs.caaclubgroup.ca About employer

Applications open in a new tab.

Job details

Experience: 1-2 years of experience working in claims
Posting language: English
Posted: Sep 14, 2026

Original job description

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,

Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

Complete the new claim intake process for all lines of business (personal, commercial, and specialty) through telephone contact with Echelon members
Verification and entry of full claim details into the appropriate claims operating system to achieve required SLA’s and ensure member satisfaction
Manage correspondence with adjusters, vendor partners, and other departments within the company to ensure all necessary documents and claim information is accessible
Manage the Customer Inquiry Queue to respond to customer and broker inquiries and complaints
Assist with the facilitation of Automobile claims including tow arrangements, appraisal assignments, rental authorizations as well as with confirmation of available coverage and deductible details and confirmed liability assessments
Ensure notations are entered on all claims and required authorization, assignment, and vendor details are documented
Monitor the claims inbox for new claims notices submitted after hours by brokers, third party adjusters, lawyers, and other industry service providers
Track new claims using provided tracking resources, to ensure valuable reporting data is available for all lines of business nationally
Document claim data accurately to support all data reporting requirements
Log complaint escalations received via the enquiry queue
Perform additional administrative duties and assignments as deemed appropriate by management

Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post-secondary education completed in a related field or equivalent experience
CIP / FCIP designation or working towards completion is preferred
1-2 years of experience working in claims
Prior claims intake and customer service and administrative experience required
Familiarity with phone queue and call handling procedures
Client Focused attitude with strong ability to manage relationships
Organizational awareness and detail oriented with a strong focus on quality
Excellent communicator (oral and written) with emphasis on strong business writing skills
Excellent interpersonal, analytical, decision making and problem-solving skills
Experience with navigating and entering data across claims operating systems
Multi-tasking with the ability to work in a fast-paced environment and manage changing priorities
Proficient with MS Office Suite

Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

We may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply on jobs.caaclubgroup.ca About employer

More about this job

Responsibilities

The Claims Coordinator manages the new claim intake process for various insurance lines and ensures accurate data entry into operating systems. They also handle correspondence with adjusters and vendors while managing customer inquiries and complaints.

Requirements

Candidates should have post-secondary education and 1-2 years of claims experience, with a preference for CIP/FCIP designation. Strong communication, analytical, and data entry skills are required to succeed in this fast-paced environment.

Skills

Claims intake
Customer service
Administrative support
Data entry
Relationship management
Communication
Business writing
Interpersonal skills
Analytical skills
Decision making
Problem-solving
Multi-tasking
MS Office Suite
Call handling
Organizational awareness

Benefits

Holistic wellness program
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance program
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Claims Coordinator
Insurance
Personal Insurance
Commercial Insurance
Claims Intake
SLA
Automobile claims
Appraisal
Liability assessment
Data reporting
Customer Inquiry Queue
CIP
FCIP
MS Office Suite
Administrative duties
Broker relations
Vendor management

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Work requirements

Jobs in Canada