Jobs in Canada

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Added 3 mins ago
A
Outside Sales Representative – Building Materials
Aplin
Surrey, BC
- Full-time
This is a field-based sales position requiring a proactive approach to territory management, customer engagement, and business development.
Added 3 mins ago
R
Director, Treasury Solutions – Capital Markets
RBC
Calgary, AB
- Full-time
Minimum of 12 years’ experience within a bank relationship management, account management or sales role with extensive knowledge of the RBC Cash Management Products, emerging industry…
Added 3 mins ago
RD
Branch Operations Assistant
RBC Dominion Securities
Niagara Falls, ON
- Full-time
The RBC Dominion Securities Management team located in Niagara Falls is looking for a Branch Operations Assistant to join their team! You will provide superior service along with…
Added 3 mins ago
SC
Inside Sales Consultant
Sysco Canada Inc.
Kamloops, BC
- $54,531 to $66,637 CAD / year
- Full-time
This position is responsible for customer account management to promote Sysco's products and services. Accounts primarily utilize eCommerce for order needs. Individuals in this position are…
Added 3 mins ago
RS
Inside Sales Representative
RONCO Safety (PPE Manufacturing)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Minimum 2 years of relevant experience preferred in Inside Sales, B2B Sales, Account Management, Sales Administration, or a related customer-facing role.
Added 4 mins ago
DI
Senior Underwriter-Financial Lines
Definity Insurance Company
Toronto, ON
- Full-time
…Financial Lines to join our team. Reporting to the Managing Account Executive, you will be responsible for producing and underwriting new and renewal Private and Non-Profit (PNP) business,…
Added 19 mins ago
RB
Sales Trainee
Red Bull
Grande Prairie, AB
- Full-time
…any special projects as needed. Sales Trainee will work with management to maintain customer relationships between sales, merchandising and operations for all large & small format “off…
Added 19 mins ago
EC
Profit Centre Manager
EMCO Corporation
Maple, ON
- Full-time
Determine targeted customer account potential, establish sales goals for those accounts and hold the sales team accountable for achieving those goals
Added 19 mins ago
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General Repair Technician I
BGIS
Ottawa, ON
- Full-time
…completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other…
Added 33 mins ago
A
Manager, Sales & Business Development
Anaergia
Burlington, ON
- $100,000 to $135,000 CAD / year
- Full-time
The primary territory is Canada, with occasional support for cross-border opportunities in the United States
Added 33 mins ago
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Sales Representative, Financial Services
Fairstone Bank
Duncan, BC
- Full-time
Understanding customer needs to recommend the right financial solutions
Added 33 mins ago
FB
Sales Representative, Financial Services
Fairstone Bank
Calgary, AB
- Full-time
Understanding customer needs to recommend the right financial solutions
Added 33 mins ago
FB
Sales Representative, Financial Services
Fairstone Bank
Regina, SK
- Full-time
Understanding customer needs to recommend the right financial solutions
Added 33 mins ago
TS
Key Account Manager
The Staffing Alternative
ON · Etobicoke (Mimico NW / The Queensway West / South of Bloor / Kingsway Park South West / Royal York South West), Ontario
- Full-time
The Senior Key Account Manager is responsible for the strategic leadership, commercial performance and overall management of a portfolio of key customer accounts representing significant…
Added 33 mins ago
Client Solutions Executive
Insight Enterprises, Inc.
Toronto, ON
Develop and execute account growth strategies that increase revenue and profitability by expanding customer investment into new solution areas, services, business units, and lines of…
Added 48 mins ago
OR
Senior Business Intelligence Analyst
OSL Retail Services Inc
Mississauga, ON
- Other
…delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection,…
Added 48 mins ago
WT
Agent, Client Experience - Toronto, ON - Hybrid (Fixed Term Contract)
Wealthsimple Technologies
Remote, Canada
- $25 to $26.5 CAD / hour
- Full-time
- Remote
You must reside in the Toronto/GTA area and have the legal right to work in Canada
Added 48 mins ago
L
Solutions Engineer
Lazer
Remote, Canada
- Full-time
- Remote
…high-growth companies. Most of the work is AI, including agentic customer experience systems, workflow automation, and enterprise AI platform rollouts, with builds in fintech, healthcare,…
Added 1 hour ago
EL
Senior Project Manager
Empire Life
Kingston, ON
- Full-time
Empire life is looking to hire a Senior Project Manager to join our Project Management Office team! The Senior Project Manager is responsible for proactively managing the initiation,…
Added 1 hour ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 1 hour ago
T
Bilingual French Customer Success Manager - Finance/Accounting
TP
Toronto, ON
- Full-time
Experience: 3+ years in Customer Success, Partner Success, Account Management, or B2B Client Engagement within B2B SaaS, FinTech, or Cloud software (candidates with 1+ years in a…
Added 1 hour ago
T
Bilingual French Customer Success Manager - Finance/Accounting
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Experience: 3+ years in Customer Success, Partner Success, Account Management, or B2B C
Added 1 hour ago
R
Branch Operations Assistant
RBC
Niagara Falls, ON
- Full-time
The RBC Dominion Securities Management team located in Niagara Falls is looking for a Branch Operations Assistant to join their team! You will provide superior service along with…
Added 1 hour ago
IF
Iside Sales Rep
Iceberg Finance Group
Toronto, ON
- Full-time
1+ years of experience in inside sales, account management, customer success, or a related client-facing role.
Added 1 hour ago
T
Associate Investment Advisor I
TD
Toronto, ON
- Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…

CAA Club Group

Claims Coordinator (ECH-ON)

Mississauga, ON, L4W 5N1, Canada

Apply on jobs.caaclubgroup.ca About employer

Applications open in a new tab.

Job details

Experience: 1-2 years of experience working in claims
Posting language: English
Posted: Sep 14, 2026

Original job description

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,

Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

Complete the new claim intake process for all lines of business (personal, commercial, and specialty) through telephone contact with Echelon members
Verification and entry of full claim details into the appropriate claims operating system to achieve required SLA’s and ensure member satisfaction
Manage correspondence with adjusters, vendor partners, and other departments within the company to ensure all necessary documents and claim information is accessible
Manage the Customer Inquiry Queue to respond to customer and broker inquiries and complaints
Assist with the facilitation of Automobile claims including tow arrangements, appraisal assignments, rental authorizations as well as with confirmation of available coverage and deductible details and confirmed liability assessments
Ensure notations are entered on all claims and required authorization, assignment, and vendor details are documented
Monitor the claims inbox for new claims notices submitted after hours by brokers, third party adjusters, lawyers, and other industry service providers
Track new claims using provided tracking resources, to ensure valuable reporting data is available for all lines of business nationally
Document claim data accurately to support all data reporting requirements
Log complaint escalations received via the enquiry queue
Perform additional administrative duties and assignments as deemed appropriate by management

Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post-secondary education completed in a related field or equivalent experience
CIP / FCIP designation or working towards completion is preferred
1-2 years of experience working in claims
Prior claims intake and customer service and administrative experience required
Familiarity with phone queue and call handling procedures
Client Focused attitude with strong ability to manage relationships
Organizational awareness and detail oriented with a strong focus on quality
Excellent communicator (oral and written) with emphasis on strong business writing skills
Excellent interpersonal, analytical, decision making and problem-solving skills
Experience with navigating and entering data across claims operating systems
Multi-tasking with the ability to work in a fast-paced environment and manage changing priorities
Proficient with MS Office Suite

Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

We may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply on jobs.caaclubgroup.ca About employer

More about this job

Responsibilities

The Claims Coordinator manages the new claim intake process for various insurance lines and ensures accurate data entry into operating systems. They also handle correspondence with adjusters and vendors while managing customer inquiries and complaints.

Requirements

Candidates should have post-secondary education and 1-2 years of claims experience, with a preference for CIP/FCIP designation. Strong communication, analytical, and data entry skills are required to succeed in this fast-paced environment.

Skills

Claims intake
Customer service
Administrative support
Data entry
Relationship management
Communication
Business writing
Interpersonal skills
Analytical skills
Decision making
Problem-solving
Multi-tasking
MS Office Suite
Call handling
Organizational awareness

Benefits

Holistic wellness program
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance program
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Claims Coordinator
Insurance
Personal Insurance
Commercial Insurance
Claims Intake
SLA
Automobile claims
Appraisal
Liability assessment
Data reporting
Customer Inquiry Queue
CIP
FCIP
MS Office Suite
Administrative duties
Broker relations
Vendor management

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Work requirements

Jobs in Canada