Jobs in Canada

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Added 3 mins ago
YG
HSE Coordinator
York Group
Calgary, AB
- Full-time
The HSE Coordinator will be responsible to assist with the development, implementation, and maintenance of York Construction’s health and safety policies and procedures in compliance with…
Added 3 mins ago
EV
Senior Coordinator, Regional Health & Safety (Temporary)
Elk Valley Resources
Sparwood, BC
- $90,000 CAD / year
Reporting to the Lead, Health and Safety, the Senior Coordinator, Safety is responsible for the administration and coordination of EVR’s safety programs. This position will be responsible…
Added 3 mins ago
GC
Part-Time Professor - Nursing
Georgian College
ON
- Part-time
Must possess and maintain current registration, in good standing, as a Registered Nurse (RN) with the College of Nurses of Ontario (CNO)
Added 3 mins ago
GC
Part-Time Professor - Nursing
Georgian College
ON
- Part-time
Must possess and maintain current registration, in good standing, as a Registered Nurse (RN) with the College of Nurses of Ontario (CNO)
Added 3 mins ago
BU
Client Services Coordinator, Brock Sports
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Reporting to the Associate Director, Sports Performance, the Client Services Coordinator welcomes and greets clients and callers, gathers relevant information, and provides guidance in a…
Added 3 mins ago
R
Coordonnateur administratif principal / Senior Administrative Coordinator
RTX
Longueuil, QC
- Full-time
Added 18 mins ago
EV
Senior Coordinator, Regional Health & Safety (Temporary)
Elk Valley Resources
Sparwood, BC
- Full-time
Reporting to the Lead, Health and Safety, the Senior Coordinator, Safety is responsible for the administration and coordination of EVR’s safety programs. This position will be responsible…
Added 19 mins ago
Claims Coordinator (ECH-ON)
CAA Club Group
Mississauga, ON
Post-secondary education completed in a related field or equivalent experience
Added 19 mins ago
AI
Project Coordinator
Acuren Inspection, Inc.
Richmond, BC
- Full-time
Acuren is currently seeking a Project Coordinator to join our dynamic engineering, laboratory, and integrity operations in the Pacific Region. This unique opportunity involves providing…
Added 47 mins ago
EC
Mental Health & Addiction Treatment Support Worker FT
EHN Canada
Carters Point, NB
- $21 to $23 CAD / hour
- Full-time
Welcome and support new clients during admission and orientation in collaboration with the Admissions Coordinator, nursing, clinical staff, and other members of the interdisciplinary team.
Added 48 mins ago
FP
Event Coordinator
FREE PEOPLE Destination Management & Events
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Role Description The Event Coordinator is a full-time, on-site role based in the Greater Halifax Metropolitan Area. This role is responsible for supporting the planning and execution of…
Added 48 mins ago
TM
Project Coordinator
T Musselman Excavating
Peterborough, ON · Petersburg, Ontario
- Full-time
Ensure current drawings, CAD files, specifications and relevant project information are available to field teams.
Added 1 hour ago
GO
Coordinator, Staff Housing Policy
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Reporting to the Director, Staffing, the Coordinator, Staff Housing Policy (Coordinator) will take a lead role on the Government of Nunavut’s (GN) Staff Housing Policy administered by the…
Added 1 hour ago
Coordinator, Construction Services
Defence Construction Canada
AB
As a Coordinator, Construction Services, you'll play a key role in administering construction contracts and supporting the successful delivery of infrastructure projects that directly…
Added 1 hour ago
DD
Ability Management Specialist
DRPS- Durham Regional Police Service
Whitby, ON
- Full-time
Added 1 hour ago
OP
Supply Chain and Key Accounts Coordinator
ORA Partenaires
London, ON
- Full-time
Reporting to the Supply Chain Director, the Supply Chain and key accounts Coordinator is responsible for supporting and coordinating key supply chain and major account activities to ensure…
Added 2 hours ago
MD
Research Analyst Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 2 hours ago
MD
Provider Support Policy Analyst / State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift: Day Shift
Added 3 hours ago
BT
Human resources coordinator
Black Tar Construction
Ottawa, ON
- Full-time
Do you have experience working in this field?
Added 3 hours ago
VE
Architectural Project Coordinator H/F
VINCI Energies
Toronto, ON
- Full-time
We are hiring an Project Coordinator, Architectural Trades
Added 3 hours ago
V
Architectural Project Coordinator H/F
VINCI
Toronto, ON
- Full-time
We are hiring an Project Coordinator, Architectural Trades
Added 7 hours ago
VC
Architectural Project Coordinator H/F
VINCI Construction Grands Projets Hellas S.A.
L'étang-du-nord, QC
- Full-time
We are hiring an Project Coordinator, Architectural Trades
Added 9 hours ago
UO
Team Coordinator, Security
University of Ottawa
Ottawa, ON
- Full-time
…and objectives with team members. Oversees student employees, field placement students from various colleges and universities. Manages petty cash, patrol vehicle operations and approves…
Added 9 hours ago
Coordinator, Construction Services
Defence Construction Canada
Moose Jaw, SK
As a Coordinator, Construction Services, you'll play a key role in administering construction contracts and supporting the successful delivery of infrastructure projects that directly…
Added 9 hours ago
BU
Instructor MPHA 5P09 Winter D5
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
A graduate degree (Masters or PhD) in Applied Health Sciences or related field required.

CAA Club Group

Claims Coordinator (ECH-ON)

Mississauga, ON, L4W 5N1, Canada

Apply on jobs.caaclubgroup.ca About employer

Applications open in a new tab.

Job details

Experience: 1-2 years of experience working in claims
Posting language: English
Posted: Sep 14, 2026

Original job description

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,

Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

Complete the new claim intake process for all lines of business (personal, commercial, and specialty) through telephone contact with Echelon members
Verification and entry of full claim details into the appropriate claims operating system to achieve required SLA’s and ensure member satisfaction
Manage correspondence with adjusters, vendor partners, and other departments within the company to ensure all necessary documents and claim information is accessible
Manage the Customer Inquiry Queue to respond to customer and broker inquiries and complaints
Assist with the facilitation of Automobile claims including tow arrangements, appraisal assignments, rental authorizations as well as with confirmation of available coverage and deductible details and confirmed liability assessments
Ensure notations are entered on all claims and required authorization, assignment, and vendor details are documented
Monitor the claims inbox for new claims notices submitted after hours by brokers, third party adjusters, lawyers, and other industry service providers
Track new claims using provided tracking resources, to ensure valuable reporting data is available for all lines of business nationally
Document claim data accurately to support all data reporting requirements
Log complaint escalations received via the enquiry queue
Perform additional administrative duties and assignments as deemed appropriate by management

Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post-secondary education completed in a related field or equivalent experience
CIP / FCIP designation or working towards completion is preferred
1-2 years of experience working in claims
Prior claims intake and customer service and administrative experience required
Familiarity with phone queue and call handling procedures
Client Focused attitude with strong ability to manage relationships
Organizational awareness and detail oriented with a strong focus on quality
Excellent communicator (oral and written) with emphasis on strong business writing skills
Excellent interpersonal, analytical, decision making and problem-solving skills
Experience with navigating and entering data across claims operating systems
Multi-tasking with the ability to work in a fast-paced environment and manage changing priorities
Proficient with MS Office Suite

Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

We may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply on jobs.caaclubgroup.ca About employer

More about this job

Responsibilities

The Claims Coordinator manages the new claim intake process for various insurance lines and ensures accurate data entry into operating systems. They also handle correspondence with adjusters and vendors while managing customer inquiries and complaints.

Requirements

Candidates should have post-secondary education and 1-2 years of claims experience, with a preference for CIP/FCIP designation. Strong communication, analytical, and data entry skills are required to succeed in this fast-paced environment.

Skills

Claims intake
Customer service
Administrative support
Data entry
Relationship management
Communication
Business writing
Interpersonal skills
Analytical skills
Decision making
Problem-solving
Multi-tasking
MS Office Suite
Call handling
Organizational awareness

Benefits

Holistic wellness program
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance program
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Claims Coordinator
Insurance
Personal Insurance
Commercial Insurance
Claims Intake
SLA
Automobile claims
Appraisal
Liability assessment
Data reporting
Customer Inquiry Queue
CIP
FCIP
MS Office Suite
Administrative duties
Broker relations
Vendor management

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Work requirements

Jobs in Canada