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Added 43 mins ago
C
Stock Associate
CB2
Toronto, ON
- $17.95 to $20 USD / hour
- Part-time
As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and supporting the salesfloor. Reporting to the Assistant Store Leader, you’ll ensure timely…
Added 4 hours ago
GC
Red Seal Parts Technician (Warehouseperson)
Glencore Canada
Elkford, BC
- Full-time
Experience with Microsoft Office Suite® including Dynamics AX will be considered a strong asset
Added 6 hours ago
TT
Assistant Store Manager Winners Homesense Summit Shopping Centre
The TJX Companies, Inc.
Kamloops, BC
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 6 hours ago
LS
Warehouse Associate – Scarborough – Toronto – Canada
Laparkan Shipping Suriname
Toronto, ON · Scarborough, ON
- Full-time
We are seeking a reliable and hardworking Warehouse Associate to support daily warehouse operations in our fast-paced logistics environment. The ideal candidate is detail-oriented,…
Added 6 hours ago
MERCHANDISE ASSOCIATE
Boutique La Vie En Rose
Rosemère, QC
Respect and apply the policies and procedure of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 7 hours ago
F
Mail Processing Associate II
FIS
Canada
- Full-time
As a Mail Processing Associate II, you will play a critical role in supporting the daily management of physical and electronic securities correspondence, mail distribution, document…
Added 7 hours ago
S
District Sales Manager
Sysco
Toronto, ON · Sysco Toronto
- Full-time
…learning • Sysco product discounts • Preferred vendor discounts • Associate Resource…
Added 8 hours ago
TM
Area Parts & Service Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and…
Added 9 hours ago
RI
Lead Warehouse Associate
RXO, Inc.
Dartmouth, NS
- Full-time
As a Lead Warehouse Associate at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error-free. As part of our team, you’ll have…
Added 10 hours ago
CV
Event Specialist
CPABC Vancouver Chapter
Vancouver, BC
- Full-time
Reports To: Associate Director, Member & Community Events
Added 14 hours ago
TL
Sales Associate (Brick Specialist) – Ross Park Mall, Pennsylvania
the LEGO Group
Moose Jaw, SK
- Part-time
Part Time Sales Associate (Brick Specialist) - Ross Park Mall, Pittsburgh, PA
Added 14 hours ago
TH
Operations Assistant Manager- 7024 Barrie
The Home Depot Canada
Barrie, ON
- Full-time
…Receiving, Tool Rental, Order Fulfillment, Lot Loaders and Back Office. The OAM also will have management responsibility for freight handling in “Day Freight” Stores. OAMs partner with…
Added 15 hours ago
A
Associate Account Executive Marine
Aon
Vancouver, BC
- Full-time
Are you curious about the inner workings of risk as it relates to the Marine and Logistics industry? Interested in working with a team of experts who are generous with sharing their…
Added 16 hours ago
WC
(CAN) Claims Associate
Walmart Canada
Taber, AB
- Full-time
Provides support to the Office Support Associate and Directs Store Delivery Associate when needed.
Added 17 hours ago
VP
Replenishing Associate
Veterinary Purchasing Co. Ltd.
St. Marys, ON
- Full-time
…new members to join our Operations team in the Replenishing Associate role. Be a part of the supply chain industry and join…
Added 18 hours ago
UO
Coordinator, Strategic Initiatives
University of Calgary
Calgary, AB
- Full-time
…Executive Director and Academic Directors, OSLE's staff team, Associate Deans across all academic units, as well as Directors from business units, including Information Technologies,…
Added 18 hours ago
LV
MERCHANDISE ASSOCIATE-EN
La Vie En Rose
Belleville, ON
- Part-time
Respect and apply the policies and procedure of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 18 hours ago
LV
MERCHANDISE ASSOCIATE-EN
La Vie En Rose
Rosemère, QC
- Full-time
Respect and apply the policies and procedure of the various head office departments (don’t worry, we’ll explain everything to you!);
Added 18 hours ago
SI
Director - Design & Construction
Staples Inc.
Richmond Hill, ON
- Full-time
Strong computer skills including Windows, MS Office and AutoCAD.
Added 18 hours ago
SC
Manager - Asset Protection Operations
Staples Canada
Richmond Hill, ON
- Full-time
Acts as a resource to store and facility teams to trouble shoot and resolve problems in equipment, reporting, logistics etc.
Added 19 hours ago
BU
Student Athlete Success Specialist
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Associate Director, Sports, the Student Athlete Success Specialist is responsible for the administration, coordination, and continuous improvement of programs, services,…
Added 19 hours ago
S
Regional Category Manager
Sysco
Toronto, ON · ON · Sysco Toronto
- Full-time
Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook
Added 19 hours ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
Burlington, ON · ON · Kingston, ON · London, ON · Oakville, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
…services include data analytics, in-hospital support, warehousing/logistics, technology, procure-to-pay, and accounts…
Added 19 hours ago
CP
Event Specialist
Chartered Professional Accountants of BC
Vancouver, BC
- $67,800 to $80,450 CAD / year
- Full-time
Reports To: Associate Director, Member & Community Events
Added 20 hours ago
YU
Research Grants Coordinator
York University
Toronto, ON
- Contract
…administration activities. Working closely with faculty members, the Associate Dean, Research, and university partners, the role provides administrative and operational support throughout…

CAA Club Group

Dispatcher

ON, Canada
WAHA-ON, ON, L3T 7P9, Canada

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Job details

Posting language: English
Posted: Sep 29, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

This Work From Home position begins with paid training:

Day one is a virtual scheduled session to ensure your equipment is set up and in working order.
Day two is a full day of training onsite, in-person orientation class at our CAA head office (If you are located in SCO our Head Office located at 60 Commerce Valley Dr. E. Thornhill. If you are located in Manitoba this location is at 870 Empress St. Winnipeg).
Day three of training starts schedule of virtual classroom training from 9:00am to 5:00pm EST Monday to Friday. You must be available to attend all scheduled training - time off is not available during the training period.

What You Will Do:
• Ensuring safety of our members is paramount
• Assigning, monitoring and executing incoming tow, battery and light service requests
• Manually assigning and routing all tow and light service request service calls to the nearest available contractor while ensuring both ETA's and cost effectiveness for both club and contractor
• Ensuring that any calls that must be redirected and are done so within the allotted time frame and that our standards are met
• Ensuring the integrity and achievement of agreed service standards
• Assigning and monitoring the progress of calls given to contractors in the territory and rural area
• Clearing dispatched calls from system

Handling calls in South Central Ontario’s region, Manitoba, New Brunswick, Nova Scotia, Newfoundland and PEI

***Hours: Must be available to work the afternoon shift, weekends and holidays. This is a work from home position.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are:
• Excellent knowledge of Ontario roadways and highways
• Experience working in customer service
• Previous experience in dispatching is an asset
• Formal dispatch training from accredited training facility preferred
• Thorough knowledge of local and North American geography
• Excellent communication skills
• Demonstrated problem solving skills
• Strong decision-making skills
• Proven multi-tasking ability
• Strong sense of urgency
• Ability to work independently and seek guidance when necessary

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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More about this job

Responsibilities

The dispatcher is responsible for assigning, monitoring, and routing tow and light service requests to contractors while ensuring cost-effectiveness and service standards. They must handle service calls across multiple regions while maintaining the safety and satisfaction of members.

Requirements

Candidates should have excellent knowledge of Ontario roadways and previous experience in customer service or dispatching. Strong problem-solving, decision-making, and multi-tasking abilities are essential for this role.

Skills

Dispatching
Customer service
Problem solving
Decision-making
Multi-tasking
Communication skills
Geography knowledge
Route planning
Time management

Benefits

Holistic wellness program
Corporate curriculum
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Dispatching
Customer Service
Logistics
Road Safety
Route Optimization
Contractor Management
Emergency Response
Data Entry
Multi-tasking
Problem Solving
Decision Making
Geography
Work From Home
Training
Performance Recognition

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