Jobs in Canada

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Added 30 mins ago
SC
Installer
STERIS Canada Sales ULC (Canada Sales)
Vancouver, BC
- Full-time
Valid Driver’s license required;
Added 30 mins ago
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(CAN) Associé, marchandise générale
Walmart
Quebec, QC
- Full-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 30 mins ago
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General Merchandise Associate
Walmart
Flin Flon, MB
- Full-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 1 hour ago
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Mechanical Technician Trainee
SLB
Mount Pearl, NL
- Full-time
Must have the legal right to work in Canada without visa sponsorship
Added 1 hour ago
BS
Process Engineering Associate, Co-op/New Grad
Boston Scientific
Canada
- Full-time
This role requires on-site presence (5 days per week) at our Mississauga manufacturing site
Added 1 hour ago
WC
(CAN) People Greeter
Walmart Canada
Slave Lake, AB
- Contract
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Saint-Bruno, QC
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Amherstburg, ON
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Tillsonburg, ON
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 1 hour ago
WC
(CAN) Produce Stocker
Walmart Canada
Ottawa, ON
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Bridgewater, NS
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Vaughan, ON
- Full-time
…garbage) and maintaining & cleaning packaging & dispensing equipment, computer, fax machine,…
Added 1 hour ago
WC
(CAN) Meat Associate
Walmart Canada
Saint John, NB
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 1 hour ago
IG
Bulletproof and Retrofitted Motor Vehicle Assembly Coordinator (NOC 92020)
INKAS® Group
Toronto, ON · North York, ON
- Internship
…variety of tasks such as preparing work assignments, maintaining equipment, meeting deadlines, and complying with applicable policies and…
Added 1 hour ago
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Community Associate
Regus
Calgary, AB
- Full-time
As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you…
Added 1 hour ago
LL
Logistics Associate
Lineage Logistics
Edmonton, AB
- Full-time
Prepare dispatch schedule for drivers and equipment daily to achieve customers on time service requirements
Added 1 hour ago
AG
Distribution Engineer / Senior Engineer
ATCO Group
AB · Grande Prairie, AB
- Full-time
…calculations of overhead facilities. Including sizing of electrical equipment, wire, cable, and voltage drop…
Added 1 hour ago
WC
(CAN) Dairy Frozen Associate Overnight
Walmart Canada
Temiskaming Shores, ON
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 1 hour ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Levis, QC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
PT (CAN) Stock Unloader Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Gander, NL
- Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
Stock Unloader Associate
Walmart Canada
Port Alberni, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Sherbrooke, QC
- Full-time
…handling, proper disposal procedures, and safe use of power equipment. Complete required equipment inspections before…
Added 1 hour ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Lac-Mégantic, QC
- Full-time
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Added 1 hour ago
WC
(CAN) Préposé au traitement des commandes OMNI
Walmart Canada
Saint-Bruno, QC
- Contract
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…

CAA Club Group

Emergency Road Service Advisor (Manitoba)

Mossey River, MB, Canada

Apply on jobs.caaclubgroup.ca About employer

Applications open in a new tab.

Job details

Experience: Minimum 2 years of customer service experience.
Posting language: English
Posted: Oct 4, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

This Work From Home position begins with paid training:

Day one is a virtual scheduled session to ensure your equipment is set up and in working order.
Day two is a full day of training onsite, in-person orientation class at our CAA head office (If you are located in SCO our Head Office located at 60 Commerce Valley Dr. E. Thornhill. If you are located in Manitoba this location is at 1795 Sargent Avenue, Winnipeg).
Day three of training starts a two week schedule of virtual classroom training from 9:00am to 5:00pm EST Monday to Friday. You must be available to attend all scheduled training - time off is not available during the training period.
Hiring for the afternoon and overnight shifts.
- Afternoon shifts to start between 12pm and 3pm, and end between 8pm - 11pm.
- Overnight shifts to start at 10pm EST.
Must be available to work every second weekend, including holidays as this department is open 365 days a year.

What You Will Do:

Working in a call center environment, you will be responsible for answering calls, and texts, within skill-set assigned queues providing timely responses to Member inquiries and requests, managing call flows in conjunction with navigating multiple screens simultaneously.
Provide first call resolution to address all Member concerns and/or discrepancies while balancing empathy and urgency in each interaction.
Deliver exceptional customer service by taking a Member-centric approach to call handling.
Diffuse heightened issues by integrating a solutions-oriented approach, that maintains a balance between member and business needs, to proactively problem solve.
Escalate complaints through channels of Resolution Centre, Relations, Team Advisors/Supervisors for resolution handling when necessary.
Perform other job-related duties as assigned.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are:

Completion of post-secondary education.
911 Emergency and Call Centre Communications diploma an asset.
Minimum 2 years of customer service experience.
Excellent communication skills both written and verbal.
Demonstrated abilities to multitask in a fast-paced environment.
Ability to navigate multiple computer screens and systems, including Google Maps.
High comfort level with phone systems and technology.
Excellent knowledge of Ontario/Manitoba roadways and highways.
Must have dedicated high-speed hard-wired internet connection (Wireless HUBS are not acceptable) and a distracted free workspace.

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply on jobs.caaclubgroup.ca About employer

More about this job

Responsibilities

You will manage incoming member calls and texts in a call center environment, providing timely resolutions while navigating multiple software systems. The role involves balancing empathy with urgency to address member concerns and escalating complex issues to the appropriate departments.

Requirements

Candidates must have at least two years of customer service experience and completion of post-secondary education. Proficiency in multitasking, navigating computer systems, and knowledge of local roadways is required, along with a dedicated high-speed hard-wired internet connection.

Skills

Customer service
Call center operations
Multitasking
Communication skills
Problem solving
Google Maps
Conflict resolution
Technical troubleshooting
Data entry
Time management

Benefits

Holistic wellness program
Education reimbursement program
Travel incentives
Product and service discounts
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Call Center
Customer Service
Emergency Road Service
Member Support
Work From Home
Google Maps
Communication
Problem Solving
Conflict Resolution
Data Entry
Road Safety
Infrastructure
Consumer Protection
Training
Virtual Classroom
Shift Work
High-speed Internet

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Work requirements

Jobs in Canada