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Added 7 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Peterborough, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Peterborough, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Peterborough, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 7 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Newmarket, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 20 mins ago
QU
Administrative Assistant to the Associate Vice-Principal (J-)
Queens University
Kingston, ON
- $62,142 to $75,772 CAD / year
- Full-time
- On-site
…may be requested during the interview phase. Reporting to the Associate Director, Office of Indigenous Initiatives (?Associate Director?), the Administrative Assistant to the Associate…
Added 36 mins ago
K
Accounting Clerk
Kelly
London, ON
- $24 USD / hour
- Full-time
We're looking for enthusiastic, motivated individuals to join our client’s team as an Accounting Associate in London, ON!
Added 51 mins ago
IS
Sr. Site Management Assoociate
ICON San Antonio
Montreal, QC
- Full-time
Sr. Site Management Associate (French Speaking)
Added 1 hour ago
RD
Senior Associate
RBC Dominion Securities
Richmond Hill, ON
- Full-time
Added 1 hour ago
CI
Commercial Litigation Lawyer (2–6 Years’ Call) - Securities Litigation | Capital Markets Disputes | Regulatory Enforcement
Cartel Inc.
Toronto, ON
- Full-time
Appear before the Ontario Superior Court of Justice, Court of Appeal, and administrative tribunals
Added 1 hour ago
UO
Development Officer
University of Victoria
Victoria, BC
- Full-time
Jointly reporting to the hiring Associate Director of Faculty Development, and to the Dean or unit head of an assigned portfolio, or a Senior Development Officer (SDO) if in place, the…
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day
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Fort Saskatchewan, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
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Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel jour
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Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 1 hour ago
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Added 1 hour ago
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Clerical Support Associate, Emergency Department
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Toronto, ON · ON · Greater Toronto Area, ON · Greater Toronto, ON
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Added 1 hour ago
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Clerical Support Associate, Emergency Department
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Toronto, ON · ON · Greater Toronto Area, ON · Greater Toronto, ON
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Right now we are looking for a Clerical Support Associate to work with our Emergency Department.
Added 1 hour ago
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Added 1 hour ago
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Added 2 hours ago
PB
Appliance, Flooring & Kitchen Sales Associate
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- Up to $24.97 CAD / hour
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We are currently seeking a customer service oriented, dedicated, and knowledgeable full-time Appliance, Flooring, and Kitchen Sales Associate to join our team.
Added 2 hours ago
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Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
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Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 2 hours ago
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The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in…
Added 2 hours ago
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Préposé de soutien des bureaux
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Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success…
Added 2 hours ago
W
(CAN) Pharmacy Assistant (Part Time)
Walmart
London, ON
- Part-time
The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity to provide patient…

CAA Club Group

ERS Controller

ON, Canada
WAHA-ON, ON, L3T 7P9, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

This Work From Home position begins with paid training:

Day one is a virtual scheduled session to ensure your equipment is set up and in working order.
Day two is a full day of training onsite, in-person orientation class at our CAA head office (If you are located in SCO our Head Office located at 60 Commerce Valley Dr. E. Thornhill. If you are located in Manitoba this location is at 870 Empress St. Winnipeg).
Day three of training starts a two week schedule of virtual classroom training from 9:00am to 5:00pm EST Monday to Friday. You must be available to attend all scheduled training - time off is not available during the training period.

What You Will Do:
• Ensuring safety of our members is paramount
• Assigning, monitoring and executing incoming tow, battery and light service requests
• Manually assigning and routing all tow and light service request service calls to the nearest available contractor while ensuring both ETA's and cost effectiveness for both club and contractor
• Ensuring that any calls that must be redirected and are done so within the allotted time frame and that our standards are met
• Ensuring the integrity and achievement of agreed service standards
• Assigning and monitoring the progress of calls given to contractors in the territory and rural area
• Clearing dispatched calls from system

***Hours: Must be available to work the afternoon shift, weekends and holidays. This is a work from home position.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are:
• Excellent knowledge of Ontario roadways and highways
• Experience working in customer service
• Previous experience in dispatching is an asset
• Formal dispatch training from accredited training facility preferred
• Thorough knowledge of local and North American geography
• Excellent communication skills
• Demonstrated problem solving skills
• Strong decision-making skills
• Proven multi-tasking ability
• Strong sense of urgency
• Ability to work independently and seek guidance when necessary

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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More about this job

Responsibilities

The ERS Controller is responsible for assigning, monitoring, and executing tow and service requests to ensure member safety and operational efficiency. They must manage service calls, coordinate with contractors, and maintain agreed-upon service standards.

Requirements

Candidates should have excellent knowledge of Ontario roadways and previous experience in customer service or dispatching. Strong problem-solving, decision-making, and multi-tasking abilities are essential for this role.

Skills

Dispatching
Customer service
Geography knowledge
Communication skills
Problem solving
Decision-making
Multi-tasking
Urgency
Independent work
Route planning

Benefits

Holistic wellness program
Education reimbursement program
Travel incentives
Product and service discounts
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

ERS Controller
Dispatching
Customer Service
Road Safety
Logistics
Route Optimization
Contractor Management
Emergency Roadside Service
Geography
Multi-tasking
Problem Solving
Decision Making
Work From Home
Training
Member Services

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