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Added 12 mins ago
A
Reliability Planning Analyst (RPA)
Amentum
Toronto, ON · Markham, ON
- Full-time
Amentum is seeking a Reliability Planning Analyst I to support our team of multi-skilled technicians in a manufacturing, warehouse/distribution, and office environment.
Added 12 mins ago
AA
Store driver
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Laval, QC
- Full-time
…decimals Ability to work an assortment of days, evenings and weekends as…
Added 25 mins ago
CG
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BC
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maintains proactive internal and external communication, manages event logistics, and continuously
Added 27 mins ago
Postal Clerk - Retail and Operations
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Port Hawkesbury, NS
…variety of shifts including, days, evenings, overnights and weekends. This temporary on-call position is a great opportunity to learn about the business of mail operations, as well as the…
Added 27 mins ago
Route Service Representative (4-Day Workweek)
Cintas
Quebec, QC
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop…
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TH
Overnight Freight Associate: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 55 mins ago
AC
Health & Safety Specialist
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- Full-time
We are seeking an experienced and proactive Health & Safety Specialist to lead and support our client's Health & Safety programs across warehouse and facility operations. This role is…
Added 1 hour ago
AB
Sales Associate
Atlantic Beef Products Inc
Albany, PE
- $50,000 to $55,000 CAD / year
- Full-time
…produced beef products while building a sustainable business to support the regional beef…
Added 1 hour ago
JI
Gatehouse Associate
J.D. Irving, Limited
Dartmouth, NS
- Full-time
This is a full-time role requiring flexibility to work weekdays, evenings, and weekends as scheduled.
Added 1 hour ago
B
Manager, Road Assist Fleet & Contract Partners
BCAA
Kelowna, BC · Fleet Admin
- Full-time
This role requires approximately 70% travel throughout British Columbia. You’ll also need the flexibility to work varied hours, including weekends.
Added 1 hour ago
I
2026 Seasonal Customer Experience Representative
Indigo
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- $17.95 CAD / hour
- Part-time
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Port Hope, ON
- Part-time
Ability to work flexible shifts which may include nights and weekends
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Beeton, ON
- Part-time
Ability to work flexible shifts which may include nights and weekends
Added 1 hour ago
SD
Receiver, Hourly Part Time Flexible Shifts
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Dartmouth, NS
- Part-time
Ability to work flexible shifts which may include nights and weekends
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Lewisporte, NL
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Ability to work flexible shifts which may include nights and weekends
Added 1 hour ago
LC
Grocery Clerk Part Time Night
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Calgary, AB
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
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OTC Clerk Part Time Day Greenlight Requisition
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Surrey, BC
- Part-time
Flexibility to work a variety hours which may include days, evenings, and weekends
Added 1 hour ago
SE
Product Support Sales Representative
SMS Equipment Inc.
Regina, SK
- Full-time
…possible. We are seeking a driven and technically skilled Product Support Sales Representative to join our team. In this role, you’ll be the go-to expert for product support, building…
Added 1 hour ago
O&
Porter, Events- Arcadian
Oliver & Bonacini
Toronto, ON
- Part-time
Access to our Employee Assistance Program for confidential support
Added 1 hour ago
SC
Transfer Specialist
Service Corporation International
Weyburn, SK
- Part-time
Ability work schedule to support business needs including weekends and nights
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Contract
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
WC
Associé, marchandise générale
Walmart Canada
Rosemère, QC
- Contract
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Montreal, QC
- Contract
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
C
Executive Personal Assistant
Confidential
Victoria, BC
- $70,000 to $85,000 CAD / year
- Full-time
Support dog show activities, including registrations, logistics and accompanying the Principal.

CAA Club Group

ERS Controller

ON, Canada
WAHA-ON, ON, L3T 7P9, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

This Work From Home position begins with paid training:

Day one is a virtual scheduled session to ensure your equipment is set up and in working order.
Day two is a full day of training onsite, in-person orientation class at our CAA head office (If you are located in SCO our Head Office located at 60 Commerce Valley Dr. E. Thornhill. If you are located in Manitoba this location is at 870 Empress St. Winnipeg).
Day three of training starts a two week schedule of virtual classroom training from 9:00am to 5:00pm EST Monday to Friday. You must be available to attend all scheduled training - time off is not available during the training period.

What You Will Do:
• Ensuring safety of our members is paramount
• Assigning, monitoring and executing incoming tow, battery and light service requests
• Manually assigning and routing all tow and light service request service calls to the nearest available contractor while ensuring both ETA's and cost effectiveness for both club and contractor
• Ensuring that any calls that must be redirected and are done so within the allotted time frame and that our standards are met
• Ensuring the integrity and achievement of agreed service standards
• Assigning and monitoring the progress of calls given to contractors in the territory and rural area
• Clearing dispatched calls from system

***Hours: Must be available to work the afternoon shift, weekends and holidays. This is a work from home position.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are:
• Excellent knowledge of Ontario roadways and highways
• Experience working in customer service
• Previous experience in dispatching is an asset
• Formal dispatch training from accredited training facility preferred
• Thorough knowledge of local and North American geography
• Excellent communication skills
• Demonstrated problem solving skills
• Strong decision-making skills
• Proven multi-tasking ability
• Strong sense of urgency
• Ability to work independently and seek guidance when necessary

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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More about this job

Responsibilities

The ERS Controller is responsible for assigning, monitoring, and executing tow and service requests to ensure member safety and operational efficiency. They must manage service calls, coordinate with contractors, and maintain agreed-upon service standards.

Requirements

Candidates should have excellent knowledge of Ontario roadways and previous experience in customer service or dispatching. Strong problem-solving, decision-making, and multi-tasking abilities are essential for this role.

Skills

Dispatching
Customer service
Geography knowledge
Communication skills
Problem solving
Decision-making
Multi-tasking
Urgency
Independent work
Route planning

Benefits

Holistic wellness program
Education reimbursement program
Travel incentives
Product and service discounts
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

ERS Controller
Dispatching
Customer Service
Road Safety
Logistics
Route Optimization
Contractor Management
Emergency Roadside Service
Geography
Multi-tasking
Problem Solving
Decision Making
Work From Home
Training
Member Services

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