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SD
Post Office Clerk, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added just now
W
Réclamations
Walmart
Montreal, QC
- Part-time
Provides support to the Office Support Associate and Directs Store Delivery Associate when needed.
Added just now
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Préposé de soutien des bureaux
Walmart
Montreal, QC
- Part-time
Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you support store success…
Added 15 mins ago
W
(CAN) Associé, équipe des modules
Walmart
Laval, QC
- Full-time
2.Setting modular Home Office Bought Features and merchandising non basic items.
Added 15 mins ago
A
Associate Director Identity Security
Accenture
Toronto, ON
- Full-time
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
Added 15 mins ago
T
Customer Experience Associate
TD
Langley (District), BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
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Customer Experience Associate
TD
Sault Ste. Marie, ON
- Part-time
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Added 29 mins ago
VI
Associate, Investments
Vital Infrastructure Property Trust
Toronto, ON
- $115,000 to $125,000 CAD / year
- Full-time
Advanced proficiency in Microsoft Office, particularly Excel, PowerPoint, Word, and SharePoint.
Added 29 mins ago
WC
Réclamations
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Provides support to the Office Support Associate and Directs Store Delivery Associate when needed.
Added 29 mins ago
WC
Préposé aux livraisons directes à la succursale
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 29 mins ago
WC
Préposé de soutien des bureaux
Walmart Canada
Saint-Léonard, NB · St Leonard, NB
- Full-time
Position Summary...Working as an Office Support Associate at Walmart Canada is a great opportunity to build valuable skills in retail operations and customer service. In this role, you…
Added 29 mins ago
WC
(CAN) Associé, équipe des modules
Walmart Canada
Laval, QC
- Full-time
Setting modular Home Office Bought Features and merchandising non basic items.
Added 29 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Niagara Falls, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 29 mins ago
SP
Accounts Payable Specialist
SPS PoolCare
Burlington, ON
- Full-time
Associate’s degree or equivalent in Accounting, Finance, and/or related field preferred. Equivalent related work experience or combination of experience and education may be considered in…
Added 30 mins ago
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Senior IT Support Specialist
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Calgary, AB
- $68,000 to $80,000 CAD / year
- Full-time
Microsoft Certified: Modern Desktop Administrator Associate
Added 30 mins ago
TC
Senior Manager, Portfolio
Travelers Capital Corp
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
Location – Calgary, AB (Elveden Centre, downtown). In-office role.
Added 45 mins ago
R(
Fashion Associate (Part time) - Kenaston
Reitmans (Canada) Ltée/Ltd
Winnipeg, MB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 58 mins ago
C&
Operations Associate
Crate & Barrel
Vancouver, BC
- $18.25 to $20 USD / hour
- Full-time
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Added 58 mins ago
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Territory Sales Manager Manitoba
JELD-WEN of Canada
Dufferin, MB
- Full-time
Associate's degree or equivalent; or minimum of 5 years of related sales experience, ideally in the windows and doors industry
Added 58 mins ago
DU
Dr. Edgar Gold Chair in Maritime Law and Global Trade
Dalhousie University
Halifax, NS
- Full-time
…applications for a tenure-stream appointment at the rank of Assistant, Associate or Full Professor, expected to commence July 1, 2027. The successful candidate will hold the Dr. Edgar Gold…
Added 58 mins ago
IE
Structural Project Engineer
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Vancouver, BC
- Full-time
…our Structural department that will report to the department Associate…
Added 1 hour ago
SD
Supervisor, Production
Shoppers Drug Mart
Burnaby, BC
- Full-time
…service, specific expertise, and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty, and convenience services to…
Added 1 hour ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kamloops, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
Customer Service Associate
La Maison Simons
Quebec, QC · Galeries de la Capitale
…career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as…
Added 1 hour ago
TC
Senior Manager, Portfolio
Travelers Capital Corp.
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
Location – Calgary, AB (Elveden Centre, downtown). In-office role.

CAA Club Group

ERS Controller

ON, Canada
WAHA-ON, ON, L3T 7P9, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

This Work From Home position begins with paid training:

Day one is a virtual scheduled session to ensure your equipment is set up and in working order.
Day two is a full day of training onsite, in-person orientation class at our CAA head office (If you are located in SCO our Head Office located at 60 Commerce Valley Dr. E. Thornhill. If you are located in Manitoba this location is at 870 Empress St. Winnipeg).
Day three of training starts a two week schedule of virtual classroom training from 9:00am to 5:00pm EST Monday to Friday. You must be available to attend all scheduled training - time off is not available during the training period.

What You Will Do:
• Ensuring safety of our members is paramount
• Assigning, monitoring and executing incoming tow, battery and light service requests
• Manually assigning and routing all tow and light service request service calls to the nearest available contractor while ensuring both ETA's and cost effectiveness for both club and contractor
• Ensuring that any calls that must be redirected and are done so within the allotted time frame and that our standards are met
• Ensuring the integrity and achievement of agreed service standards
• Assigning and monitoring the progress of calls given to contractors in the territory and rural area
• Clearing dispatched calls from system

***Hours: Must be available to work the afternoon shift, weekends and holidays. This is a work from home position.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are:
• Excellent knowledge of Ontario roadways and highways
• Experience working in customer service
• Previous experience in dispatching is an asset
• Formal dispatch training from accredited training facility preferred
• Thorough knowledge of local and North American geography
• Excellent communication skills
• Demonstrated problem solving skills
• Strong decision-making skills
• Proven multi-tasking ability
• Strong sense of urgency
• Ability to work independently and seek guidance when necessary

Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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More about this job

Responsibilities

The ERS Controller is responsible for assigning, monitoring, and executing tow and service requests to ensure member safety and operational efficiency. They must manage service calls, coordinate with contractors, and maintain agreed-upon service standards.

Requirements

Candidates should have excellent knowledge of Ontario roadways and previous experience in customer service or dispatching. Strong problem-solving, decision-making, and multi-tasking abilities are essential for this role.

Skills

Dispatching
Customer service
Geography knowledge
Communication skills
Problem solving
Decision-making
Multi-tasking
Urgency
Independent work
Route planning

Benefits

Holistic wellness program
Education reimbursement program
Travel incentives
Product and service discounts
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

ERS Controller
Dispatching
Customer Service
Road Safety
Logistics
Route Optimization
Contractor Management
Emergency Roadside Service
Geography
Multi-tasking
Problem Solving
Decision Making
Work From Home
Training
Member Services

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