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Added 9 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Provides excellent customer service and contributes to positively to teamwork and collaborative working relationships
Added 9 mins ago
CL
Investment & Retirement Specialist
Canada Life
Toronto, ON
- Full-time
…within our organization. Your objective will be to respond to customer inquiries, provide sound investment advice, and ultimately persuade them to maintain their financial engagement with…
Added 9 mins ago
LV
SEASONAL SALES ASSOCIATE-EN
La Vie En Rose
Val-d'Or, QC
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 9 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Val-d'Or, QC
- Part-time
You listen to customers’ needs to provide exceptional customer service;
Added 9 mins ago
LC
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 9 mins ago
LC
Pharmacist, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 9 mins ago
VR
Lifestyles Assistant | Part Time Weekends
VIVA Retirement Communities
Vaughan, ON
- Part-time
…others to provide the highest standards of performance and customer service. You will have experience in a similar setting with skills and knowledge in the areas of coordinating seniors’…
Added 9 mins ago
SM
Patient Registration Clerk
St. Michael's Hospital
Toronto, ON
- Temporary
Registers patients for inpatient, outpatient, and emergency visits, quickly and accurately with the utmost in customer service.
Added 9 mins ago
CL
Investment & Retirement Specialist
Canada Life
Montreal, QC
- Full-time
…within our organization. Your objective will be to respond to customer inquiries, provide sound investment advice, and ultimately persuade them to maintain their financial engagement with…
Added 9 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Val-d'Or, QC
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 9 mins ago
CG
DELIVERY/WAREHOUSE MATERIAL HANDLER (CLASS 5) - EDMONTON - EAST
Consolidated Gypsum Supply Ltd.
AB · Edmonton, AB
- Full-time
Added 9 mins ago
CA
Claims Representative I, Auto
Co-operators Assurance et services financiers
Mississauga, ON
- Full-time
As the Claims Representative I, Auto, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 9 mins ago
LV
MANAGER-EN
La Vie En Rose
NL · Creston, NL
- Full-time
…runs smoothly and that your team provides the best possible customer service. Your role will involve meeting overall objectives and maintaining our corporate standards for customer service,…
Added 9 mins ago
DÉ
Inside Salesperson | Vendeur interne (Entrepreneurs)-EN
Dubo Électrique
Quebec, QC
- Full-time
Take action to resolve customer service issues in a timely manner and follow up to ensure commitments are subsequently met;
Added 9 mins ago
Technical Documentation Manager
Tigercat | MacDonald Steel
Brantford, ON
…required to support Tigercat's expanding product range and global customer base. You will work closely with Engineering, Manufacturing, Service, Product Support to ensure our publications…
Added 9 mins ago
VS
Senior Manager, Solutions Services
Vena Solutions
Remote, Canada
- $150,110 to $203,090 CAD / year
- Full-time
- Remote
…providing strategic direction in the development and growth of the service sales and scoping function within the Professional Services organization. You will lead and support a team of…
Added 9 mins ago
Meat Cutter
Freson Bros.
Hinton, AB
Handling customer service inquiries and providing a positive customer experience
Added 9 mins ago
Human Resources & Labour Relations Business Partner
Imperial Brady
Delta, BC
…timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local…
Added 9 mins ago
Insurance Advisor(Walnut Gate, Langley)
Talent Acquisition Team at Westland Insurance. Text reply only.
Langley (District), BC · Langley, BC
Deliver superior customer service that promotes client retention
Added 9 mins ago
TD
Operations Trainer-Junior
TELUS Digital
Canada
- Full-time
Perform other duties as assigned, including taking front line customer calls on a set schedule each month
Added 9 mins ago
S
Financial Planner, Scotia Financial Planning - Comox Valley
Scotiabank
Comox, BC
- Full-time
…affluent client relationships by providing high quality advice and service. As a dedicated entrepreneur, you know how to build and leverage your external / internal networks and centres of…
Added 9 mins ago
LV
CASHIER-EN
La Vie En Rose
Pointe-Claire, QC
- Part-time
You have previous customer service experience;
Added 9 mins ago
CA
Claims Representative I, Auto
Co-operators Assurance et services financiers
Moncton, NB
- Full-time
As the Claims Representative I, Auto, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 9 mins ago
S
Replenishment - Clerk Grocery
Sobeys
Moncton, NB
- Full-time
The Grocery Clerk is responsible for carrying out the full range of duties of the position in a professional, responsible, accurate and timely fashion. The Clerk will deliver exceptional…
Added 9 mins ago
P
Security System Configuration Specialist / Spécialiste en configuration de systèmes de sécurité électronique (CS007)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a customer-service-oriented approach.

CAA Club Group

Insurance Sales Agent

Thornhill, ON, L3T 7P9, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

For over 50 years, our Property and Casualty insurance Company, CAA Insurance, has provided dependable and trustworthy service to protect Canadians and what matters to them. CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

Work-life harmony with access to an award-winning holistic wellness program, Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

Quote and sell auto and property insurance to inbound callers
Follow procedures and underwriting guidelines as part of the sales process
Assess the needs of the customer
Identify and make recommendations for additional P&C coverage
Achieve set target for sales, quality, average call time, etc.

Who You Are

Post-secondary education completed
Considerable experience in retail, customer service, and/or a call centre environment
Strong communication skills, both written and verbal
A highly motivated individual, committed to continuous improvement and exceeding client expectations
You use your critical thinking skills to identify needs and propose solutions to the customers
You are a team player who shares knowledge and insights with peers
You are positive, customer focused and resourceful
Insurance experience is considered an asset
OTL/RIBO license required

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Call Centre Hours

Monday to Thursday - 8:00am to 8:00pm Friday - 8:00am to 6:00pm Saturday (once a month) - 9:00am to 4:00pm

**You must be flexible to work various shifts within the call centre hours.

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply About employer

More about this job

Responsibilities

The Insurance Sales Agent is responsible for quoting and selling auto and property insurance to inbound callers while adhering to underwriting guidelines. They must assess customer needs, recommend appropriate coverage, and meet performance targets for sales and quality.

Requirements

Candidates must have completed post-secondary education and possess an OTL or RIBO license. Previous experience in retail, customer service, or a call centre environment is required, along with strong communication and critical thinking skills.

Skills

Insurance sales
Customer service
Call centre operations
Communication skills
Critical thinking
Needs assessment
Property and casualty insurance
Auto insurance
Underwriting guidelines
Sales targets
Teamwork
Resourcefulness
OTL license
RIBO license

Benefits

Holistic wellness program
Continuous learning
Education reimbursement program
Rewards
Travel incentives
Product and service discounts
Pay-for-performance
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Sales
Property and Casualty
Auto Insurance
Call Centre
Customer Experience
Underwriting
OTL
RIBO
Customer Service
Retail
Communication
Critical Thinking
Performance Targets
Wellness Program
Education Reimbursement
Defined Contribution Plan

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