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Added 2 months ago
JI
Systems Analyst
J.D. Irving, Limited
Dartmouth, NS
- Full-time
The Systems Analyst is a collaborative and key member of the team. This role will support and maintain lifecycle on services and solutions to satisfy business and operational requirements…
Added 2 months ago
WC
Warehouse Associate
Wolseley Canada Inc.
Saskatoon, SK
- Full-time
…our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves,…
Added 2 months ago
WC
Warehouse Associate, Calgary
Wolseley Canada Inc.
Calgary, AB
- Full-time
…our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves,…
Added 2 months ago
WC
Counter Sales Associate
Wolseley Canada Inc.
Grande Prairie, AB
- Full-time
…our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves,…
Added 5 months ago
CM
Senior Systems Engineer
CanCap Management Inc.
Mississauga, ON
- $110,000 to $150,000 CAD / year
- Full-time
Business Alignment. You understand that infrastructure exists to support business outcomes and you use that lens to prioritize your work.
Added 2 months ago
T&
Associate Director, QS
Turner & Townsend
Calgary, AB
- Full-time
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership…
Added 2 months ago
OT
Associate, Infrastructure & Natural Resources - Metals & Mining
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
As an Associate, you will have a key role in analyzing potential Infrastructure & Natural Resources "INR" equity investment opportunities, executing transactions and working with existing…
Added 2 months ago
WC
Counter Sales Associate
Wolseley Canada Inc.
Victoria, BC
- Full-time
…our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves,…
Added 2 months ago
WC
Returns Associate
Wolseley Canada Inc.
Edmonton, AB
- Full-time
…our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves,…
Added 2 months ago
Manager, Digital Development
CAA Club Group
Thornhill, ON
…Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes,…
Added 2 months ago
Manager, Application Support & DevOps
CAA Club Group
Thornhill, ON
…Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes,…
Added 2 months ago
GenAI Architect
Lantern
Calgary, AB · Edmonton, AB · Vancouver, BC · Toronto, ON
…quality is evident not only in our work but also in how we support and empower our employees. At Lantern, our culture mirrors our core values and unwavering dedication to realizing our…
Added 2 months ago
TD
Associate Principal, Business Development - Financial Services
TELUS Digital
Remote, Canada
- Full-time
- Remote
…meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent…
Added 2 months ago
AM
Senior Network Security Architect
Applied Materials
Toronto, ON
- Full-time
…of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more…
Added 2 months ago
P
Senior Associate SIEM Implementation
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Collaborate with cross-functional teams including SOC, threat hunters, infrastructure, and cloud teams to support delivery and ensure quality standards.
Added 2 months ago
Cybersecurity - Cloud Security - Senior Consultant
EY
Edmonton, AB · Vancouver, BC · Toronto, ON · Montreal, QC · AB · Calgary, AB
…control, processing and reporting to more value driven, decision support and…
Added 2 months ago
AM
Senior Network Security Architect
Applied Materials
Toronto, ON
- Full-time
…of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more…
Added 2 months ago
WC
Counter Sales Associate
Wolseley Canada Inc.
Canmore, AB
- Full-time
…our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves,…
Added 2 months ago
Automotive Service Technician
CAA Club Group
Winnipeg, MB
…Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes,…
Added 2 months ago
Manager, Application Support
CAA Club Group
Thornhill, ON
…Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes,…
Added 2 months ago
WG
Warehouse Associate
Wolseley Group
Saskatoon, SK
- Full-time
…our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves,…
Added 2 months ago
A
CCaaS Tech Consultant - Amazon Connect
Accenture
Ottawa, ON
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Added 2 months ago
A
CCaaS Tech Consultant - Amazon Connect
Accenture
Vancouver, BC
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Added 2 months ago
A
CCaaS Tech Consultant - Amazon Connect
Accenture
Calgary, AB
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Added 2 months ago
A
CCaaS Tech Consultant - Amazon Connect
Accenture
Montreal, QC
- Full-time
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.

CAA Club Group

Manager, Application Support & DevOps

Thornhill, ON, L3T 0A1, Canada

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Job details

Posting language: English
Posted: Aug 28, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

CAA Club Group (CCG) is seeking an experienced Manager, Application Support & DevOps to lead the production support, operational stability, and continuous improvement of Club Digital Applications, Travel Systems, MuleSoft integrations, and ERS platforms. This role will manage a team of Application Support Analysts and DevOps resources, ensuring high system availability, operational excellence, and exceptional service delivery while partnering with business stakeholders, vendors, and technology teams.

What You Will Do

Lead and develop a team of Application Support Analysts and DevOps resources
Manage day-to-day support operations, incident management, problem management, and production stability
Own application availability, service levels, operational KPIs, and major incident response
Oversee release management, deployment processes, CI/CD pipelines, and environment management
Drive automation, monitoring, and continuous improvement initiatives to improve reliability and efficiency
Manage vendor relationships, support contracts, escalations, upgrades, and patches
Ensure production readiness, disaster recovery planning, and operational compliance with security standards
Partner with development, infrastructure, cybersecurity, and business teams to deliver stable and scalable solutions

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

10+ years of experience in Application Support, IT Operations, or DevOps
5+ years of people leadership experience
Experience supporting customer-facing digital applications and enterprise systems
Strong knowledge of ITIL processes including Incident, Problem, Change, and Release Management
Experience with DevOps practices, CI/CD pipelines, monitoring, and operational automation
Hands-on experience with cloud platforms, Linux/Windows environments, APIs, and enterprise integrations
Experience supporting MuleSoft, web applications, and database technologies (SQL Server, Oracle, PostgreSQL)
Strong vendor management, stakeholder management, and communication skills

Preferred Technologies

Azure, AWS, OpenShift/Kubernetes
MuleSoft
Java/J2EE Applications
Dynatrace, Splunk, Datadog, Grafana
Git, Jenkins, Azure DevOps, Bitbucket
PostgreSQL, Oracle, SQL Server

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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More about this job

Responsibilities

Lead and develop a team of Application Support Analysts and DevOps resources to ensure operational stability and high system availability. Manage day-to-day support operations, incident response, and continuous improvement initiatives across digital applications and enterprise systems.

Requirements

Requires over 10 years of experience in Application Support, IT Operations, or DevOps with at least 5 years in a leadership capacity. Candidates must possess strong knowledge of ITIL processes, CI/CD pipelines, and experience with cloud platforms and enterprise integrations.

Skills

Application support
DevOps
ITIL
Incident management
Problem management
Release management
CI/CD pipelines
Automation
Cloud platforms
MuleSoft
Vendor management
Stakeholder management
Disaster recovery
Operational compliance
Monitoring
Enterprise integrations

Benefits

Holistic wellness program
Continuous learning
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Application Support
DevOps
ITIL
Incident Management
Problem Management
Release Management
CI/CD
Automation
Cloud
MuleSoft
Azure
AWS
Kubernetes
OpenShift
Java
Dynatrace
Splunk
Datadog
Grafana
SQL Server
PostgreSQL
Oracle
Linux
Windows
Disaster Recovery
Cybersecurity
Vendor Management
Stakeholder Management
Enterprise Systems
API

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