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Added 2 months ago
Manager, Application Support & DevOps
CAA Club Group
Thornhill, ON
Work-life harmony with access to an award-winning holistic wellness program,
Added 2 months ago
HRIS Specialist
Government of Alberta
Calgary, AB
Reporting to the Human Resources Manager, the Human Resource Information Systems (HRIS) Specialist is responsible for administering, maintaining, and continuously improving the human…
Added 2 months ago
Senior Payroll & Benefits Specialist
Wesgroup
Vancouver, BC
…supporting our employees and business operations. Reporting to the Manager, Payroll & Benefits, you'll be responsible for the accurate and compliant administration of payroll, benefits,…
Added 2 months ago
Business Analyst Consultant, Individual Wealth Operations
Equitable
Waterloo, ON
…ALM/Quality Center is required, while experience with Test Automation Tools is considered an…
Added 2 months ago
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Senior/Staff/Principal Product Manager, AI Orchestration & Agentic Workflows
EvenUp
Toronto, ON
- $177,650 to $273,370 USD / year
- Full-time
We’re looking for a Product Manager who will build the brain of our AI system: the orchestration layer that powers everything from intelligent playbooks to self-executing workflows to…
Added 2 months ago
MN
Services Sales Manager
Modern Niagara
Port Coquitlam, BC
- Full-time
Modern Niagara Building Services is seeking a driven and entrepreneurial Services Sales Manager to lead the growth of our service business across British Columbia, with a primary focus on…
Added 2 months ago
MP
Packaging Equipment Manager
Mastronardi Produce
Kingsville, ON
- Full-time
Our head office in Kingsville, ON currently is seeking a Packaging Equipment Manager is accountable for the strategy, performance, and lifecycle management of all packaging equipment across…
Added 2 months ago
CRM AND LOYALTY MANAGER
Boutique La Vie En Rose
Montreal, QC
Reporting to the Director, CRM and Loyalty, the Manager, CRM and Loyalty leads loyalty, customer relationship management, and data-driven customerstrategies for La Vie en Rose and Bikini…
Added 2 months ago
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Ingénieur(e) d'exécution de projets/Execution Project Engineer
Veolia Environnement SA
Montreal, QC
- Full-time
Reporting to the Project Execution Manager, you'll be at the heart of the action. As a Project Execution Engineer, you won't just document - you'll guide our water treatment projects…
Added 2 months ago
CH
Consultant, Sales Support
Cardinal Health Canada
Concord, ON
- Full-time
Reporting to the Manager, Commercial Excellence, the Consultant, Sales Support works with Canada senior sales leaders to deliver Sales Quota and Sales Incentive Plan programs, while…
Added 2 months ago
M
Product Manager
Maximizer
Vancouver, BC
- Full-time
3–6 years driving integrations in B2B SaaS or financial services - as a product manager, consultant, implementation lead, systems architect, integration analyst, or solutions consultant.
Added 2 months ago
C
Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
Employee Assistance Program, Health and Wellness program, comprehensive insurance coverage, financial assistance for your job related studies;
Added 2 months ago
Maintenance Manager
Aramark
AB · Edmonton, AB
The Maintenance Manager is responsible for leading the maintenance operations across the assigned Shepherd's Care Foundation portfolio, ensuring safe, reliable, and compliant building…
Added 2 months ago
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Assistant Business Manager - Energy and Building Solutions
Panasonic
Mississauga, ON
- Full-time
Panasonic Canada Inc. is currently looking to hire for the position of Assistant Business Manager – Energy and Building Solutions.
Added 2 months ago
C
YYZ - Senior Manager, Cybersecurity & GRC - FT (4929)
Cargojet
Mississauga, ON
- Full-time
The primary objective of this role is to provide strategic leadership for the organization's cybersecurity program by proactively monitoring emerging cybersecurity trends, technologies, and…
Added 4 months ago
SE
Services Application Engineer
Schneider Electric
Calgary, AB · Edmonton, AB · Toronto, ON · Montreal, QC · UNAVAILABLE, British Columbia
- Full-time
…teams to define, design, and deliver electrical distribution, automation, and digital power solutions that meet customer requirements and industry…
Added 2 months ago
LT
Warehouse Associate
LMI Technologies
Surrey, BC
- $48,800 to $69,540 CAD / year
- Full-time
Salary Range: $48,800 to $69,540 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance)
Added 2 months ago
Senior Manufacturing Engineer Specialist
Price Industries Limited
Winnipeg, MB
Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
Added 2 months ago
CI
Building Operator
Colliers International
Toronto, ON
- Full-time
…report completion and/or unusual conditions to the Operations Manager (or…
Added 2 months ago
RD
Portfolio Manager
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- $115,000 to $145,000 CAD / year
- Full-time
…digital platforms, technology transformations, and data-driven automation, they are focused on building a culture that empowers teams with intuitive systems to enhance collaboration,…
Added 2 months ago
GA
Maintenance Manager
Give and Go Prepared Foods
Brampton, ON
- $98,000 to $148,000 CAD / year
- Full-time
Reporting to the Plant Manager, you will be responsible for directly managing a team of technically skilled staff within the Maintenance department, providing dynamic hands-on leadership…
Added 2 months ago
LT
Product Designer I
LMI Technologies
Burnaby, BC
- Full-time
Familiarity with scripting languages (like Python) for data analysis or task automation.
Added 2 months ago
NH
Summer Internship 2027 - Outbound Logistics, Oslo/Karmøy
Norsk Hydro
SK
- Volunteer
…experienced colleagues. You will also get to participate in a joint program with all the Hydro summer interns, allowing you to learn more about our business and acquire interdisciplinary…
Added 2 months ago
NH
Summer Internship 2027 - Inbound Logistics & Shipping, Oslo/Karmøy
Norsk Hydro
SK
- Volunteer
…experienced colleagues. You will also get to participate in a joint program with all the Hydro summer interns, allowing you to learn more about our business and acquire interdisciplinary…
Added 3 months ago
J
Sales Enablement & Performance Coach
Jetson
North Vancouver, BC
- Full-time
We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated…

CAA Club Group

Manager, Application Support & DevOps

Thornhill, ON, L3T 0A1, Canada

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Job details

Posting language: English
Posted: Aug 28, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

CAA Club Group (CCG) is seeking an experienced Manager, Application Support & DevOps to lead the production support, operational stability, and continuous improvement of Club Digital Applications, Travel Systems, MuleSoft integrations, and ERS platforms. This role will manage a team of Application Support Analysts and DevOps resources, ensuring high system availability, operational excellence, and exceptional service delivery while partnering with business stakeholders, vendors, and technology teams.

What You Will Do

Lead and develop a team of Application Support Analysts and DevOps resources
Manage day-to-day support operations, incident management, problem management, and production stability
Own application availability, service levels, operational KPIs, and major incident response
Oversee release management, deployment processes, CI/CD pipelines, and environment management
Drive automation, monitoring, and continuous improvement initiatives to improve reliability and efficiency
Manage vendor relationships, support contracts, escalations, upgrades, and patches
Ensure production readiness, disaster recovery planning, and operational compliance with security standards
Partner with development, infrastructure, cybersecurity, and business teams to deliver stable and scalable solutions

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

10+ years of experience in Application Support, IT Operations, or DevOps
5+ years of people leadership experience
Experience supporting customer-facing digital applications and enterprise systems
Strong knowledge of ITIL processes including Incident, Problem, Change, and Release Management
Experience with DevOps practices, CI/CD pipelines, monitoring, and operational automation
Hands-on experience with cloud platforms, Linux/Windows environments, APIs, and enterprise integrations
Experience supporting MuleSoft, web applications, and database technologies (SQL Server, Oracle, PostgreSQL)
Strong vendor management, stakeholder management, and communication skills

Preferred Technologies

Azure, AWS, OpenShift/Kubernetes
MuleSoft
Java/J2EE Applications
Dynatrace, Splunk, Datadog, Grafana
Git, Jenkins, Azure DevOps, Bitbucket
PostgreSQL, Oracle, SQL Server

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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More about this job

Responsibilities

Lead and develop a team of Application Support Analysts and DevOps resources to ensure operational stability and high system availability. Manage day-to-day support operations, incident response, and continuous improvement initiatives across digital applications and enterprise systems.

Requirements

Requires over 10 years of experience in Application Support, IT Operations, or DevOps with at least 5 years in a leadership capacity. Candidates must possess strong knowledge of ITIL processes, CI/CD pipelines, and experience with cloud platforms and enterprise integrations.

Skills

Application support
DevOps
ITIL
Incident management
Problem management
Release management
CI/CD pipelines
Automation
Cloud platforms
MuleSoft
Vendor management
Stakeholder management
Disaster recovery
Operational compliance
Monitoring
Enterprise integrations

Benefits

Holistic wellness program
Continuous learning
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Application Support
DevOps
ITIL
Incident Management
Problem Management
Release Management
CI/CD
Automation
Cloud
MuleSoft
Azure
AWS
Kubernetes
OpenShift
Java
Dynatrace
Splunk
Datadog
Grafana
SQL Server
PostgreSQL
Oracle
Linux
Windows
Disaster Recovery
Cybersecurity
Vendor Management
Stakeholder Management
Enterprise Systems
API

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