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Added 3 hours ago
WI
Information Security Operations Analyst (Toronto, Canada)
Women in Tech
Toronto, ON
- Full-time
Demonstrated teamwork and collaboration skills as part of a multi-functional team
Added 7 hours ago
CI
Bilingual Reimbursement Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
Added 10 hours ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
The Software Analyst contributes to the design, development, integration, and testing of low- to medium-complexity operationally critical and safety-critical software systems within the…
Added 15 hours ago
R
2027 Capital Markets, Global Equities, Quantitative Trading Analyst (16 Months, Co-op)
RBC
Toronto, ON
- Full-time
Step into the future of trading with RBC Capital Markets! We’re seeking a Quantitative Trading Analyst to join our Equites team on the largest trading floor in Canada. You will harness…
Added 17 hours ago
D
Internship, IT sector, Fall 2026
Desjardins
Montreal, QC · Levis, QC
- Full-time
The functional analyst acts as a content specialist for the delivery, maintenance, and updating of solutions by defining functional specifications in collaboration with the product owner…
Added 17 hours ago
AI
Data Analyst (Contract, 6 months)
Ainsworth Inc
Mississauga, ON
- Full-time
We are seeking a highly motivated and detail-oriented Data Analyst to join our data-driven team. As a Data Analyst, you will play a crucial role in supporting data-related activities within…
Added 19 hours ago
CI
Sr. Professional Engineer
Calian in Space & Technology
Ottawa, ON
- Full-time
Developing functional and performance specifications for equipment and services;
Added 19 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 19 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 19 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 19 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 19 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
Added 19 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 22 hours ago
OI
Senior Business Analyst, Program Communications
ORIGNIX Inc.
Calgary, AB
- Full-time
Added 1 day ago
K
Business Development / Market Research / Data Analyst
Kamsons
Edmonton, AB
- Full-time
Collaboration: Work closely with cross-functional teams, including marketing, production, and R&D, to align business development efforts with company goals.
Added 1 day ago
TL
Freight Receivable Supervisor
Transx Ltd
Rosser, MB
- Full-time
The Freight Receivable Supervisor is a vital leader and analyst within our accounts receivable department, stepping in to support our team and operations wherever needed. Unlike traditional…
Added 1 day ago
XI
Agency Coordinator
Xplore Inc
Markham, ON
- Full-time
Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships…
Added 1 day ago
SI
Business Analyst
Spait Infotech
Canada
- Full-time
Translate business requirements into functional and technical requirements.
Added 1 day ago
GC
Senior Analyst, HRISNew
Glencore Canada
Vancouver, BC
- $108,000 to $127,000 CAD / year
- Full-time
Reporting to the Manager, People Systems, the Senior Analyst, HRIS is responsible for providing functional and technical leadership across our HRIS environment.
Added 1 day ago
M
Winter Co-op 2027 - Knowledge Analyst
Manulife
Waterloo, ON
- Full-time
At Manulife John Hancock, we believe in investing in the future, starting with you. Our Knowledge Analyst Winter Co-op is your launchpad to success, offering the support, structure, and…
Added 1 day ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 1 day ago
R
Senior Manager, Risk Management & Compliance
RBC
Halifax, NS · Toronto, ON
- Full-time
Act as a key risk analyst and advisor to all teams under Enterprise Platform Services in RBC Tech Infrastructure with respect to Network & Collaboration Services, Shared Platform Services,…
Added 1 day ago
R
Senior Analyst, QC Compliance
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
The Senior Analyst, QC Compliance is responsible for supporting and maintaining compliance activities to ensure adherence to GMPs, regulatory requirements, and internal quality systems.…
Added 1 day ago
CC
Business Analyst - Senior(Senior BA L3 | Must-Have: Agile/Scrum, UX/UI, Wireframing, WCAG 2.1, JIRA/Azure DevOps | Eval: Tech (40%), People (30%), Analytical (30%))
CCI- Computer Consultants International, Inc.
Toronto, ON
- Contract
The Ministry is seeking the services of one (1) Senior Business Analyst, Level 3 to work as part of the Project Management & Program Delivery project team in collaboration with the core…
Added 1 day ago
EI
Analyste commercial
Emplo Inc.
Gatineau, QC
- Full-time
…assist clients in the definition of their projects. The Business Analyst will focus on needs and processes and will work with teams of experts to develop solutions. This person will also be…

CAA Club Group

Senior Business Systems Analyst - Guidewire (Billing Center)

Thornhill, ON, L3T 0A1, Canada

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Job details

Experience: 8 years of experience as a Business Systems Analyst, with focus on Guidewire-related work for at least 5 years
Posting language: English
Posted: Sep 29, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

We are seeking an experienced Business Systems Analyst to support Guidewire BillingCenter initiatives within the property and casualty insurance domain. The successful candidate will collaborate with business stakeholders, product owners, billing SMEs, developers, QA teams, architects, vendors, and delivery leads to define requirements and support successful delivery across BillingCenter enhancements, integrations, production support, and cloud-related initiatives.

What You Will Do

Lead requirements gathering, analysis, and documentation for Guidewire BillingCenter initiatives
Facilitate workshops, discovery sessions, interviews, and walkthroughs with billing business and technology stakeholders
Translate billing business needs into clear user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases
Support BillingCenter enhancements, integrations, cloud migration readiness, remediation activities, and production support initiatives
Assist QA teams with test scenario review, UAT coordination, defect triage, and business sign-off activities
Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives.
Work closely with product owners, development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended.
Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, retrospectives, and release planning activities.
Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and clear communication with stakeholders.
Prepare clear documentation, status updates, presentations, and leadership-ready summaries as required.

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

8 years of experience as a Business Systems Analyst, with focus on Guidewire-related work for at least 5 years
Hands-on experience with Guidewire BillingCenter implementations, enhancements, integrations, or production support
Strong understanding of billing operations, including billing plans, invoices, payments, commissions, delinquency, disbursements, refunds, and account servicing
Experience creating business requirements, user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation
Experience supporting testing activities, UAT, defect management, and production validation
Guidewire certification in BillingCenter or Insurance Suite Analyst preferred
Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred
Knowledge of integrations, APIs, data mapping, payment platforms, document generation, or downstream billing systems preferred
Experience preparing executive-level updates, dashboards, delivery summaries, and governance documentation preferred

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Apply About employer

More about this job

Responsibilities

Lead requirements gathering and documentation for Guidewire BillingCenter initiatives while collaborating with cross-functional teams. Facilitate workshops and translate business needs into functional specifications, user stories, and process flows to support system enhancements and integrations.

Requirements

Requires at least 8 years of experience as a Business Systems Analyst with a minimum of 5 years focused on Guidewire BillingCenter. Strong expertise in billing operations, Agile methodologies, and documentation of business requirements is essential.

Skills

Guidewire BillingCenter
Business systems analysis
Requirements gathering
User stories
Functional specifications
Data mapping
Agile methodologies
UAT coordination
Defect triage
Cloud migration
API integration
Property and casualty insurance
Process flows
Stakeholder management
Acceptance criteria

Benefits

Holistic wellness program
Continuous learning
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Guidewire BillingCenter
Business Systems Analyst
Property and Casualty Insurance
Agile
Cloud Migration
API
User Stories
UAT
Defect Management
Data Mapping
Process Flows
Insurance Suite
Billing Operations
Stakeholder Management
Backlog Refinement
Sprint Planning
Governance
Documentation
Requirements Analysis
System Integration

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