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Added 2 hours ago
BR
Business Analyst, Operational Strategy
Brookfield Renewable U.S.
Gatineau, QC
- Full-time
…the technology, processes, and operational capabilities that support Brookfield's North American Trading, Marketing, Scheduling, Risk, and Energy Management…
Added 2 hours ago
MW
Technical Analyst
Manion, Wilkins & Associates Ltd.
ON · Toronto, ON
- Full-time
As a Technical Systems Analyst at Manion, you will report to the Director of Information Systems and work across business and technical teams to solve complex system problems, support…
Added 3 hours ago
M
Senior Operational Procedure Writer
Maarut
Montreal, QC
- Contract
positions, attached to knowledge management, to support the first release of a
Added 3 hours ago
H
Lead Business Systems Analyst
Hays
Toronto, ON
- $65 to $80 CAD / hour
- Contract
Support ad hoc business and technical analysis requests to support main activities as required, such as API data maps.
Added 3 hours ago
H
Senior Application Support Analyst
Hays
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $150,000 CAD / year
- Full-time
We are seeking an Application Support Analyst to provide advanced support for a critical Yardi environment. This role is heavily focused on system administration, SQL, reporting, data…
Added 5 hours ago
SC
Data Analyst/NextGen Biomechanist, Olympic Program
Swimming Canada
Ottawa, ON
- Full-time
As a key member of Swimming Canada’s High Performance (HP) team, the Data Analyst/NextGen Biomechanist, Olympic Program will be responsible for the collection, tracking, analysis and…
Added 5 hours ago
AI
Data Analyst
Apptoza Inc.
Mississauga, ON
- Contract
We are looking for a detail-oriented and analytical Data Analyst to support business decision-making through meaningful insights derived from data. The ideal candidate will have strong…
Added 10 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 days ago
R
Senior Cyber Security Network Analyst (Global Security)
RBC
Toronto, ON
- Full-time
The Senior Network Security Analyst will support leadership and utilize organizational change management practices, including operational processes and tools to support business-as-usual…
Added 2 days ago
QP
Manager, AI Delivery
QuadReal Property Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…across QuadReal, from document intelligence and underwriting support to agentic workflows connected to our core platforms. The team is small and senior, spanning AI architecture,…
Added 2 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 days ago
TR
Global People Systems Analyst
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $76,000 to $94,000 CAD / year
- Full-time
Reporting to the Global Data Owner, HR, the Global People Systems Analyst is responsible for the technical and data aspects of implementing the Employee Central (EC) module in our existing,…
Added 2 days ago
TI
Business Analyst – AI & Localization Workflows
TRSB Inc.
Montreal, QC
- Full-time
TRSB is seeking a Business Analyst – AI & Localization Workflows to support our innovation initiatives in AI-powered translation and localization processes.
Added 2 days ago
R
Senior Business Systems Analyst- EN
RBC
Montreal, QC
- Full-time
Bachelor’s degree in computer science, Data Science or a related field with 5+ years as a Business Systems Analyst, preferably in financial services.
Added 2 days ago
LA
Team Lead Software Engineer
Longboard Architectural Products
Abbotsford, BC
- $90,000 to $115,000 CAD / year
- Full-time
You will collaborate closely with operations business analyst liaisons and cross-functional stakeholders to translate business requirements into scalable, secure, and efficient technical…
Added 2 days ago
Analyst, Artificial Intelligence
VIA HFR - VIA TGF Inc
Ottawa, ON · Toronto, ON · Montreal, QC · Quebec, QC
We are seeking a knowledgeable and driven Analyst responsible for designing, implementing, operationalizing, and governing AI-enabled solutions across the enterprise using existing…
Added 2 days ago
RB
Senior Business Systems Analyst
Royal Bank of Canada
Montreal, QC
- Full-time
Bachelor’s degree in computer science, Data Science or a related field with 5+ years as a Business Systems Analyst, preferably in financial services.
Added 2 days ago
DM
Junior IT Systems Analyst
Dixon Mitchell Investment Counsel
Vancouver, BC · Greater Vancouver, BC
- Full-time
The Junior IT Systems Analyst will support a wide range of technology functions, including systems analysis, requirements creation, software development, automation, business application…
Added 3 days ago
CL
IT - Business Systems Analyst
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- $80,000 to $120,000 CAD / year
- Full-time
Reporting to the Senior Manager, Business Systems - IT, the Business Systems & Automation Analyst supports the improvement, reliability, and continuous development of the company's IT…
Added 3 days ago
CB
Data Analytics & Automation Advisor (Hybrid)
Calgary Board of Education
Calgary, AB
- Full-time
The purpose of this job is to transform complex data into meaningful information, insights, and recommendations that support operational and strategic decision-making. The Data Analytics &…
Added 3 days ago
W
IT - Business Systems Analyst
Westerkirk
Toronto, ON
- $80,000 to $120,000 CAD / year
Reporting to the Senior Manager, Business Systems - IT, the Business Systems & Automation Analyst supports the improvement, reliability, and continuous development of the company's IT…
Added 3 days ago
Sr. Business Systems Analyst
Tokio Marine Canada Ltd
Toronto, ON
We support Canadian businesses in taking smart risks by delivering practical insurance solutions and exceptional service through trusted broker partnerships.
Added 3 days ago
R
Senior Business Systems Analyst
RBC
Montreal, QC
- Full-time
Bachelor’s degree in computer science, Data Science or a related field with 5+ years as a Business Systems Analyst, preferably in financial services.

CAA Club Group

Senior Business Systems Analyst - Guidewire (Policy Center)

Thornhill, ON, L3T 0A1, Canada

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Job details

Experience: 8 years of experience as a Business Systems Analyst, with a focus on Guidewire-related work for at least 5 years
Posting language: English
Posted: Sep 28, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc. is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program,
Continuous learning through our robust corporate curriculum and education reimbursement program,
Incredible rewards, travel incentives, and product and service discounts,
Pay-for-performance and best-in-class recognition programs, and
Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives
Facilitate workshops, discovery sessions, interviews, and walkthroughs with business and technology stakeholders
Translate business needs into clear user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases
Support PolicyCenter enhancements, integrations, cloud migration readiness, remediation activities, and production support initiatives
Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives
Work closely with product owners, development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended
Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, retrospectives, and release planning activities
Assist QA teams with test scenario review, test case validation, UAT coordination, defect triage, and business sign-off activities
Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and clear communication with stakeholders
Prepare clear documentation, status updates, presentations, and leadership-ready summaries as required

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

8 years of experience as a Business Systems Analyst, with a focus on Guidewire-related work for at least 5 years
Hands-on experience with Guidewire PolicyCenter implementations, enhancements, integrations, or production support
Strong understanding of property and casualty insurance processes, including policy lifecycle, underwriting, rating, endorsements, renewals, cancellations, and related downstream impacts
Experience creating business requirements, user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation
Strong experience working in Agile delivery environments using tools such as JIRA and Confluence
Ability to work with cross-functional teams including business stakeholders, developers, QA, architects, vendors, and support teams
Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills
Experience supporting testing activities, UAT, defect management, and production validation
Guidewire certification in PolicyCenter or Insurance Suite Analyst preferred
Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred
Knowledge of integrations, APIs, data mapping, payment platforms, document generation, or downstream insurance systems preferred
Experience with rating, pricing, forms, underwriting rules, transactions, renewals, cancellations, or policy servicing preferred
Experience preparing executive-level updates, dashboards, delivery summaries, and governance documentation preferred

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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More about this job

Responsibilities

Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives while facilitating workshops with stakeholders. Support the full project lifecycle including enhancements, cloud migrations, and testing activities to ensure business objectives are met.

Requirements

Requires at least 8 years of experience as a Business Systems Analyst with a minimum of 5 years specifically in Guidewire PolicyCenter. Candidates must have strong knowledge of property and casualty insurance processes and experience working in Agile delivery environments.

Skills

Guidewire PolicyCenter
Business analysis
Requirements gathering
Agile
Jira
Confluence
Property and casualty insurance
User stories
Functional specifications
Data mapping
UAT coordination
Stakeholder management
Process mapping
Cloud migration
Defect management
API

Benefits

Holistic wellness program
Continuous learning
Education reimbursement program
Travel incentives
Product and service discounts
Pay-for-performance
Defined contribution plan
Personal spending account

Visa sponsorship

Not detected in the job text

Keywords

Guidewire
PolicyCenter
Business Systems Analyst
Agile
Jira
Confluence
Property and Casualty Insurance
Cloud Migration
API
UAT
Requirements Gathering
User Stories
Data Mapping
Underwriting
Policy Lifecycle
Stakeholder Management
Process Flows
Defect Triage
Insurance Suite
Governance

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