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Added 4 mins ago
NF
Policy Administration Specialist, Corporate Underwriting
Northbridge Financial
Toronto, ON
- Full-time
- Other
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 34 mins ago
V
Specialist, Electrical Engineer
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
We are currently seeking a Specialist Engineer, Electrical to join our Power Department in Sudbury. This is a permanent position for an existing vacancy.
Added 48 mins ago
BA
LEASE ACCOUNT SPECIALIST - PART TIME
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Part-time
…Birchwood Credit Solutions’ growing division. The Lease Account Specialist ensures exceptional levels of customer service are met while developing a strong understanding of client accounts,…
Added 48 mins ago
FC
GTS Broker
FedEx Canada
Calgary, AB
- Full-time
Post Secondary: Community College Diploma/Equivalent
Added 48 mins ago
GC
Product Specialist - Databricks
Game Companies
Montreal, QC
- Full-time
As a Product Specialist at Ubisoft Montréal, you will help clients make full use of the Databricks data and artificial intelligence platform. Reporting to the Product Manager for…
Added 1 hour ago
SC
Full Time Peer Support Specialist, Cornerstone Housing
SOAR Community Services
Brantford, ON
- Full-time
Must have access to reliable transportation, as some travel may be required · Must hold a valid G driver’s license and be able to transport clients to appointments, community activities, and program-related events
Added 1 hour ago
TS
Fractional Digital Marketing Specialist
Tha Short of It
Canada
- Contract
You must have expert-level experience using a combination of the following tools to manage your weekly tasks efficiently:
Added 1 hour ago
A
Billing and Collections Specialist
Altis
Vancouver, BC · Greater Vancouver Metropolitan Area
- $60,000 to $80,000 CAD / year
- Full-time
A collaborative workplace with team events, community initiatives and a people-first culture
Added 1 hour ago
S
Resource Centre Employment Specialist- Full-Time- Term-Calgary
Serco
AB · Edmonton, AB
- Full-time
…support that connects Albertans to employment services and community resources. This role requires strong organizational skills, a client-focused approach, and the ability to engage…
Added 1 hour ago
NA
Staff Nurse - Spinal Unit B5
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Shift Patterns: Monday-Sunday - 12 hour day/night shifts
Added 1 hour ago
NS
Staff Nurse - Spinal Unit B5
NHS Scotland
Saskatoon, SK
- Full-time
Shift Patterns: Monday-Sunday - 12 hour day/night shifts
Added 1 hour ago
S
Contact Centre Specialist
SASCU
Salmon Arm, BC
- Part-time
As a Contact Centre Specialist, you will support the efficient delivery of sales and service via telephone, electronic, and digital channels for members, uncovering their service needs and…
Added 1 hour ago
TC
Customer Retention Specialist - Quebec Zone/Spécialiste, Rétention de la Clientèle – Zone du Québec
Toyota Canada Inc.
Brossard, QC
- Full-time
…technological leadership and superior standards of quality, community involvement and environmental…
Added 2 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Burnaby, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
GC
Project Manager
Galore Creek Mining Corporation
Vancouver, BC
- Full-time
…requirements, including commitments to environmental, permitting, community, Indigenous partners, and COIs into Technical and Engineering design and planning at appropriate…
Added 2 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for…
Added 2 hours ago
R
Mortgage Specialist Assistant
RBC
Montreal, QC
- Part-time
Supports top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service and support. Provides primarily responsive…
Added 2 hours ago
BC
Medical Doctor
Border City Clinic
Lloydminster, AB
- Full-time
Lloydminster is a growing community that needs greater access to family medicine, walk-in care, chronic disease management, follow-ups, and phone consultations. We welcome locum, part-time,…
Added 2 hours ago
GC
Social Media Digital Specialist
Gateway Casinos and Entertainment Limited
Rama, ON
- Full-time
…Through effective social media management, content creation, community engagement, on-line advertising, and SMS marketing expand online audiences, increase the number of followers, and…
Added 2 hours ago
UO
Research Assistant - Werklund School of Education
University of Calgary
Calgary, AB
- Part-time
…children and their families. Work takes place in the lab, at community sites such as preschools, libraries, and museums, and online. This position reports to the Principal…
Added 2 hours ago
MC
Fund Development & Donor Relations Coordinator
MaKami College
Calgary, AB
- Full-time
…Student Services, Marketing, academic departments, and the Community Engagement & Events…
Added 2 hours ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
T
3DEXPERIENCE DevOps Specialist
Techso
Montreal, QC
- Full-time
Techso is looking for a 3DEXPERIENCE DevOps Specialist to contribute to technology projects for clients across Canada.
Added 3 hours ago
CR
Lead Insurance Specialist
Canadian Red Cross
Canada
- Full-time
Title: Lead Insurance Specialist, Recovery Services
Added 3 hours ago
BC
Field Specialist – PTUS
Bantrel Co.
Toronto, ON
- Full-time
…Investments, a respected local family group of businesses and deep community supporter. Our private ownership provides long-term business planning and strategic decision horizons supported…

Closed listing

CAA Niagara Talent Management Team

FT Contract - Member Services Representative

Niagara Falls, ON, Canada

The hourly wage for this role is $19.74.

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The hourly wage for this role is $19.74.
Posting language: English
Posted: Sep 22, 2026

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Added 1 month ago
FT Contract Membership Retention Representative
CAA Niagara Talent Management Team · Thorold, ON, Canada
Added 2 months ago
FT Contract - Contact Centre Representative
CAA Niagara Talent Management Team · Thorold, ON, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Who We Are

CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.

A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

Location: Niagara Region, ON
Status: Full-Time, On-Site

This posting is to fill an existing vacancy.

About the Role

This isn’t your typical desk job. As a Member Services Representative (MSR), you are the face of CAA Niagara - the first and lasting impression for our members, whether they walk through our doors or call us on the phone.

This is a multi-faceted, fast-paced position where no two days look the same. You’ll wear many hats - from sales advisor and customer support specialist to travel insurance consultant - all while staying on the move and adapting to meet the needs of the day. Your ability to connect, adapt, and create exceptional experiences is what makes you a standout.

The hourly wage for this role is $19.74.

Key Responsibilities

Represent CAA Niagara with professionalism and pride as a brand ambassador.
Deliver exceptional customer service in person and over the phone, building trust and loyalty with members.
Assist members with a variety of services, including membership, insurance, travel programs, and savings initiatives.
Flexibly move between tasks, roles, and locations based on daily operational needs.
Provide accurate, helpful, and timely information to ensure every member leaves with value.

Qualifications & Skills

Passionate about providing exceptional customer service
Tech-savvy, with proficiency in Microsoft applications and other digital tools
Excellent communication skills, strong multitasking abilities, and attention to detail
Outgoing, dependable, flexible, and eager to learn
Able to thrive in a busy, fast-changing work environment
Availability to work flexible hours, including days, evenings, and weekends

Education & Experience

Secondary School Diploma preferred
Experience in customer service, sales, or related roles
Previous experience in a multi-tasking or fast-paced environment considered an asset

Working Conditions

Standard office environment with frequent computer use and digital systems
Occasional work outside regular business hours may be required to meet operational or business needs

What’s In It For You

Growth, training, and development opportunities
Wellness and Green Living Reimbursement Program
Participation in the Give Where You Live community program

Interview Process

Our process is designed to provide a full picture of how you would contribute to our team:

Pre-screening call
In-person interview
Background check
Offer

CAA Niagara does not currently use artificial intelligence in the screening or selection of applicants.

CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at hr@caaniagara.ca

We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.

About employer

More about this job

Responsibilities

The Member Services Representative acts as the face of CAA Niagara, providing exceptional customer service in person and over the phone. They are responsible for assisting members with membership, insurance, travel programs, and savings initiatives while maintaining a professional brand image.

Requirements

Candidates should have a Secondary School Diploma and experience in customer service or sales. Proficiency in Microsoft applications and the ability to thrive in a fast-paced, multitasking environment are essential.

Skills

Customer service
Sales
Communication
Multitasking
Attention to detail
Microsoft applications
Digital tools
Problem solving
Adaptability
Time management

Benefits

Growth, training, and development opportunities
Wellness and Green Living Reimbursement Program
Give Where You Live community program

Visa sponsorship

Not detected in the job text

Keywords

Member Services
Customer Support
Sales Advisor
Travel Insurance
Brand Ambassador
Membership Services
Roadside Assistance
Insurance Coverage
Microsoft Office
Digital Systems
Community Engagement
Retail
Administrative

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Jobs in Canada