Manager, Financial Planning & Analysis

Who We Are

CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.

A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

Location: Thorold, ON
Status: Full-Time Permanent, On-Site 

This is a newly created position.

About the Role

Reporting to the Vice-President, Finance, the Manager, Financial Planning & Analysis leads budgeting, forecasting, multi-year financial planning, and performance analysis across CAA Niagara. The role partners with business leaders to connect strategic priorities and operational plans with financial results, translating complex data into actionable insights and recommendations. Through financial modelling, business cases, and scenario analysis, the Manager supports investment, resource-allocation, and growth decisions. The role also leads financial analysts and advances reporting, business intelligence, and automation to strengthen planning and decision-making across the organization.

The expected salary range for this role is $100,000.00–$115,000.00. Placement within this range will be determined based on the successful candidate’s qualifications, skills, and experience.

Key Responsibilities

Financial Planning, Budgeting & Forecasting

• Lead CAA Niagara's annual operating and capital budgeting processes across business units and functional areas.
• Develop and maintain monthly and quarterly forecasts and multi-year financial plans aligned with strategic priorities.
• Partner with business leaders to establish financial assumptions related to revenue, operating expenses, capital investments, workforce costs, and strategic initiatives.
• Develop financial models and scenario analysis to evaluate different business conditions, risks, and opportunities.
• Monitor performance against budget and forecast and identify emerging trends requiring management attention.
• Continuously improve budgeting and forecasting processes, tools, assumptions, and methodologies.
• Support the development of financial targets and KPIs aligned with CAA Niagara's strategic priorities.

Financial Analysis & Performance Reporting

• Lead monthly and quarterly management reporting, providing clear analysis of financial and operational performance.
• Prepare meaningful budget-to-actual and forecast-to-actual variance analysis, identifying the underlying drivers of performance.
• Develop dashboards, scorecards, and management reports that provide leaders with timely and actionable insight.
• Identify trends, risks, opportunities, and areas of concern and recommend practical actions to improve performance.
• Partner with Finance and business leaders to improve the accuracy, consistency, and usefulness of management reporting.

Strategic Decision Support & Business Partnership

• Act as a trusted financial partner to leaders across CAA Niagara, helping them understand the financial implications of business decisions.
• Support strategic initiatives through financial analysis, modelling, scenario planning, and recommendations.
• Develop financial business cases for new programs, products, investments, technology, capital expenditures, and growth opportunities.
• Conduct sensitivity and scenario analysis to help management understand potential outcomes and risks.
• Translate complex financial information into clear, concise recommendations for non-financial leaders.
• Provide ad hoc financial analysis to support Senior Leadership Team and Board-level decision-making.

Business Intelligence, Data & Continuous Improvement

• Lead the administration of the Prophix financial management tool.
• Improve the use of financial and operational data to support forecasting, planning, and performance management.
• Identify opportunities to automate recurring financial analysis and reporting and reduce manual processes.
• Leverage technology, AI and analytical tools to improve the speed and quality of financial decision support.
• Continuously evaluate FP&A processes and recommend opportunities to improve efficiency, accuracy, and insight.

Leadership & Collaboration

• Provide day-to-day directions, coaching, and support to financial analysis.
• Build strong partnerships with leaders across CAA Niagara's business units and support functions.
• Establish consistent financial planning and reporting practices across the organization.
• Support leaders in building their financial acumen and understanding the key financial drivers of their businesses.
• Present financial analysis and recommendations in a clear, concise manner appropriate for senior leadership and Board audiences.

Qualifications & Skills

• Strong attention to detail and a disciplined approach to ensuring the accuracy, completeness, and consistency of financial records and reporting.
• Strong leadership and team-building abilities.
• Sound professional judgment and discretion when handling confidential financial, and business information.
• Ability to connect strategy, operational plans, budget and financial results.
• Excellent verbal and written communication skills.
• Demonstrated ability to analyze complex information and make sound decisions.

• Ability to identify issues and develop effective solutions and improvement strategies.

Education & Experience

• University degree in Finance, Accounting, Commerce, Business Administration, or related discipline.
• CFA, MBA, or other relevant financial qualifications would be considered an asset.
• Approximately 5 to 8 years of progressive finance experience, with strong experience in FP&A, financial analysis, budgeting, forecasting, or corporate finance.
• Demonstrated experience leading annual budgeting and forecasting processes.
• Strong financial modelling skills and experience developing business cases, scenario analyses, and financial recommendations.
• Advanced proficiency in Microsoft Excel, including complex financial models and analysis.
• Experience with financial planning, ERP, reporting, or business intelligence platforms. Experience with Prophix, AXIS and Power BI would be an asset.
• Strong understanding of financial statements and the relationship between operational activity and financial performance.
• Experience developing management dashboards, KPIs, scorecards, and executive-level financial reporting.
• Strong analytical and strategic problem-solving skills, with the ability to turn complex information into clear recommendations.
• Excellent communication and presentation skills, including the ability to communicate financial concepts to non-financial audiences.
• Strong business partnering and relationship-management skills, with the ability to influence across functional areas.
• Ability to manage multiple priorities and deliver high-quality analysis within established timelines.
• Curious and proactive, with a continuous-improvement mindset and an interest in using technology, automation, and AI to improve Finance processes.
• Experience in a multi-business-unit or non-profit organization would be an asset.

Working Conditions

• Work is performed in an office setting with extended periods of sitting and computer use.
• Requires occasional travel to business sites within the region.

What’s In It For You

• 100% employer-paid premiums for health, dental, vision, life, and travel insurance
• Virtual healthcare and nurse navigation support
• Defined Contribution Registered Pension Plan
• Growth, training, and development opportunities
• Give Where You Live program (community volunteer program)
• Green and Wellness Reimbursement Program
• Paid personal and vacation hours

Interview Process

Our process is designed to provide a full picture of how you would contribute to our team:

1. Pre-screening call
2. In-person interview
3. Background and references
4. Offer

CAA Niagara does not currently use artificial intelligence in screening or selection of applicants.

CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at hr@caaniagara.ca  

We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.