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Added 41 mins ago
L
Financial Advisor
Leadervest
Courtenay, BC
- Full-time
A well-established and growing financial services firm is seeking an experienced Financial Advisor to join its team.
Added 1 hour ago
AC
Manager, Assurance and Accounting
ACCA Careers
Campbell River, BC
- Full-time
…to exceeding clients’ unique needs within a rapidly evolving business and financial reporting landscape. As a trusted advisor, you’ll provide comprehensive, tailored financial information…
Added 1 hour ago
AC
Senior Accountant, Indigenous External Financial Advisory Services
ACCA Careers
Prince George, BC
- Full-time
…serving the unique needs of Indigenous communities. As a trusted advisor, you’ll provide expertise to empower Indigenous communities, organizations, businesses and individuals in navigating…
Added 3 hours ago
NB
Banking Advisor
National Bank of Canada
Bathurst, NB
- Full-time
A career as a Banking Advisor at National Bank is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your…
Added 3 hours ago
NB
Treasury Manager
National Bank of Canada
Coquitlam, BC
- Full-time
A career as a Treasury Manager at National Bank means acting as a treasury product specialist and trusted advisor for Commercial Banking clients.
Added 3 hours ago
SB
05579 Inside Sales
Sally Beauty
Edmonton, AB
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 5 hours ago
AI
Strategic Sourcing Manager
American Iron & Metal (AIM)
Montreal, QC
- Full-time
…years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing…
Added 5 hours ago
AI
Health and Safety Advisor
American Iron & Metal (AIM)
Hamilton, ON
- Full-time
…years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing…
Added 6 hours ago
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Developing Investment Advisor - Edmonton & Calgary
TD
Calgary, AB
- Full-time
Are you entrepreneurial, passionate about investments, growing your business, and empowering clients to thrive? This could be your next big move! We are hiring Developing Investment…
Added 7 hours ago
K
Manager - Governance, Risk & Compliance Services / Internal Audit and Internal Controls in Halifax
KPMG
Halifax, NS
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 8 hours ago
UO
Accounting Specialist, Accounting Operations
University of Calgary
Calgary, AB
- Full-time
Proficient to expert level use of computer software applications including Excel, PeopleSoft (navigation and query), data warehousing and other business intelligence query tools is required.
Added 10 hours ago
ES
Senior Consultant (BudgetPro)
Euna Solutions
Oakville, ON
- Full-time
…consultative skills. In this role, you’ll serve as a trusted advisor to public sector clients, helping them achieve their organizational goals through the power of bestinclass budgeting…
Added 10 hours ago
LO
Junior Parts Advisor
Lexus of Edmonton
AB · Edmonton, AB
- Full-time
…willingness to learn. We can teach you the automotive side of the business, but great customer service and the right personality are what matter most to…
Added 12 hours ago
NB
Banking Advisor
National Bank of Canada
Sainte-Agathe-des-Monts, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 14 hours ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
…dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other branch staff. In this…
Added 15 hours ago
AW
Quality Assurance Specialist
Agilus Work Solutions
Toronto, ON
- $90 to $100 CAD / hour
- Contract
🚀 We're Hiring: Intermediate Software Developer – Advisor Compensation
Added 16 hours ago
MW
Associate - Business Development & Wealth Management
Manulife Wealth
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Working directly alongside experienced investment advisors, you will develop the expertise, relationships, and business development skills needed to grow as an advisor. With mentorship,…
Added 17 hours ago
S
Paid Services Beauty Advisor - Full Time
sephora.com
St. John's, NL
- $18.5 to $23.15 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 18 hours ago
MK
MK Toronto Premium - Seasonal Sales Assistant
Michael Kors
Halton Hills, ON
- Part-time
Act as a fashion advisor while demonstrating product knowledge
Added 18 hours ago
SD
Beauty Advisor, Contractor Part Time Day Greenlight Requisition
Shoppers Drug Mart
Nanaimo, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 21 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
Computer skills required, Service Advisor and/or Service Center an asset.
Added 22 hours ago
R
VP, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
Sells consultatively, framing value around business outcomes and positioning ReVisionz as a trusted, software-agnostic advisor and systems integrator
Added 22 hours ago
R
Director, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
Sells consultatively, framing value around business outcomes and positioning ReVisionz as a trusted, software-agnostic advisor and systems integrator.
Added 22 hours ago
R
VP, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
Sells consultatively, framing value around business outcomes and positioning ReVisionz as a trusted, software-agnostic advisor and systems integrator.
Added 22 hours ago
R
Director, Business Development - Canada
ReVisionz
Calgary, AB
- Full-time
Sells consultatively, framing value around business outcomes and positioning ReVisionz as a trusted, software-agnostic advisor and systems integrator

CAA Niagara Talent Management Team

PT Member Services Representative

Welland, ON, Canada

The hourly wage for this role is $19.74.

Apply About employer

Applications open in a new tab.

Job details

Pay: The hourly wage for this role is $19.74.
Posting language: English
Posted: Sep 29, 2026

Original job description

Who We Are

CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.

A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

Location: Niagara Region, ON
Status: Part-Time Permanent, On-Site

This posting is to fill an existing vacancy.

About the Role

This isn’t your typical desk job. As a Member Services Representative (MSR), you are the face of CAA Niagara - the first and lasting impression for our members, whether they walk through our doors or call us on the phone.

This is a multi-faceted, fast-paced position where no two days look the same. You’ll wear many hats - from sales advisor and customer support specialist to travel insurance consultant - all while staying on the move and adapting to meet the needs of the day. Your ability to connect, adapt, and create exceptional experiences is what makes you a standout.

The hourly wage for this role is $19.74.

Key Responsibilities

Represent CAA Niagara with professionalism and pride as a brand ambassador.
Deliver exceptional customer service in person and over the phone, building trust and loyalty with members.
Assist members with a variety of services, including membership, insurance, travel programs, and savings initiatives.
Flexibly move between tasks, roles, and locations based on daily operational needs.
Provide accurate, helpful, and timely information to ensure every member leaves with value.

Qualifications & Skills

Passionate about providing exceptional customer service
Tech-savvy, with proficiency in Microsoft applications and other digital tools
Excellent communication skills, strong multitasking abilities, and attention to detail
Outgoing, dependable, flexible, and eager to learn
Able to thrive in a busy, fast-changing work environment
Availability to work flexible hours, including days, evenings, and weekends

Education & Experience

Secondary School Diploma preferred
Experience in customer service, sales, or related roles
Previous experience in a multi-tasking or fast-paced environment considered an asset

Working Conditions

Standard office environment with frequent computer use and digital systems
Occasional work outside regular business hours may be required to meet operational or business needs

What’s In It For You

Growth, training, and development opportunities
Wellness and Green Living Reimbursement Program
Participation in the Give Where You Live community program

Interview Process

Our process is designed to provide a full picture of how you would contribute to our team:

Pre-screening call
In-person interview
Background check
Offer

CAA Niagara does not currently use artificial intelligence in the screening or selection of applicants.

CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at hr@caaniagara.ca

We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.

Apply About employer

More about this job

Responsibilities

The Member Services Representative acts as a brand ambassador, providing exceptional customer service in person and over the phone. They assist members with membership, insurance, travel programs, and savings initiatives while maintaining a professional and helpful demeanor.

Requirements

Candidates should have a Secondary School Diploma and experience in customer service or sales. Proficiency in Microsoft applications and the ability to work in a fast-paced, flexible environment are required.

Skills

Customer service
Sales
Communication
Multitasking
Attention to detail
Tech-savvy
Microsoft applications
Problem solving
Adaptability
Time management

Benefits

Growth, training, and development opportunities
Wellness and Green Living Reimbursement Program
Give Where You Live community program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales
Membership Services
Insurance
Travel Programs
Brand Ambassador
Microsoft Applications
Communication Skills
Multitasking
Retail
Administrative
Roadside Assistance
Digital Tools
Professionalism

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