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Added 5 mins ago
Facilities Consultant
CBRE
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
Join our Facilities Management team as a CBRE Facilities Consultant, where your expertise in project management and maintenance will make a real difference. In this role, you will be more…
Added 7 mins ago
Senior Software Developer
ADGA Group Consultants Inc
Ottawa, ON
$100,000 to $125,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 35 mins ago
Specialist Physiotherapist Musculoskeltal Band 6
NHS Scotland
MB · Margaret, MB
Full-time
The promotion of a person-centred approach to patient care and staff development are central to our service improvement culture. We strive to provide a stimulating and learning working…
Added 35 mins ago
Senior Consultant, Ivalua
Optis Consulting
Montreal, QC
Full-time
Optis Consulting is growing! We are looking for a Senior Consultant to join our Montreal, Vancouver, Toronto, Calgary, or New York or teams. Our Senior Consultants develop ideas,…
Added 36 mins ago
Lactation Consultant (RN), Inpatient - Childbirth & Children Services - Casual (2) - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
Part-time
Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.
Added 50 mins ago
Senior Software Developer
ADGA Group
Ottawa, ON
$100,000 to $125,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 1 hour ago
Project Manager
ADGA Group
Ottawa, ON
$125,000 to $165,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 1 hour ago
Software Developer
ADGA Group
Ottawa, ON
$70,000 to $90,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 1 hour ago
Business Analyst
ADGA Group
Ottawa, ON
$85,000 to $115,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 1 hour ago
Business Analyst
ADGA Group Consultants Inc
Ottawa, ON
$85,000 to $115,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 1 hour ago
Software Developer
ADGA Group Consultants Inc
Ottawa, ON
$70,000 to $90,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 1 hour ago
Project Manager
ADGA Group Consultants Inc
Ottawa, ON
$125,000 to $165,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 1 hour ago
Senior Technical Writer
ADGA Group Consultants Inc
Ottawa, ON
$90,000 to $100,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 1 hour ago
Microsoft D365 CE Managed Services Senior Consultant
RSM Canada
Toronto, ON
Full-time
In Managed Application Services (MAS) for Microsoft Dynamics 365 Customer Engagement (CE), you will be a key member of our team and will be exposed to several aspects of all our consulting…
Added 1 hour ago
Senior Technical Writer
ADGA Group
Ottawa, ON
$90,000 to $100,000 CAD / year
Full-time
…a safe, inclusive, and agile workplace that supports career development, professional growth, and impactful work across…
Added 1 hour ago
Lactation Consultant (RN), Inpatient - Childbirth & Children Services - Part Time Temporary (Until Approx. March 2027) - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
Part-time
Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.
Added 2 hours ago
Sr. Integrations Consultant(HCM/Fins) - Workday Success Plans
Workday
Victoria, BC
Full-time
The Sr. Technical Integrations Consultant works closely with the client’s project team to design, develop, and deploy a customer’s various technical requirements. These requirements include…
Added 2 hours ago
Sr. Integrations Consultant(HCM/Fins) - Workday Success Plans
Workday
Toronto, ON · Greater Toronto Area, Canada
Full-time
The Sr. Technical Integrations Consultant works closely with the client’s project team to design, develop, and deploy a customer’s various technical requirements. These requirements include…
Added 2 hours ago
Sr. Integrations Consultant(HCM/Fins) - Workday Success Plans
Workday
Vancouver, BC
Full-time
The Sr. Technical Integrations Consultant works closely with the client’s project team to design, develop, and deploy a customer’s various technical requirements. These requirements include…
Added 2 hours ago
Sr. Integrations Consultant(HCM/Fins) - Workday Success Plans
Workday
Calgary, AB
Full-time
The Sr. Technical Integrations Consultant works closely with the client’s project team to design, develop, and deploy a customer’s various technical requirements. These requirements include…
Added 2 hours ago
Media Sales Account Executive
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Full-time
Be a trusted consultant and idea-generator for clients, providing them with insights and strategies that set them up for success.
Added 3 hours ago
Environmental Project Coordinator – Hazardous Materials (Hazmat)
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Waterloo, ON
Full-time
Ongoing mentorship and professional development opportunities
Added 3 hours ago
VP/Director of Operations – Packaging Manufacturing
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
Full-time
…as it evolves through Corporate Merger Acquisition, Product Development, or Technological Advancement. He is regarded as an industry insider resource by Employers & Employees for career…
Added 3 hours ago
Environmental Consultant, Hazardous Material (HAZMAT)
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
Full-time
Education reimbursement and ongoing professional development
Added 3 hours ago
Controller/Senior Accountant
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
Full-time
…as it evolves through Corporate Merger Acquisition, Product Development, or Technological Advancement. He is regarded as an industry insider resource by Employers & Employees for career…

CAA Niagara Talent Management Team

PT Member Services Representative

Welland, ON, Canada

Pay: The hourly wage for this role is $19.74.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Who We Are

CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.

A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

Location: Niagara Region, ON
Status: Part-Time Permanent, On-Site

This posting is to fill an existing vacancy.

About the Role

This isn’t your typical desk job. As a Member Services Representative (MSR), you are the face of CAA Niagara - the first and lasting impression for our members, whether they walk through our doors or call us on the phone.

This is a multi-faceted, fast-paced position where no two days look the same. You’ll wear many hats - from sales advisor and customer support specialist to travel insurance consultant - all while staying on the move and adapting to meet the needs of the day. Your ability to connect, adapt, and create exceptional experiences is what makes you a standout.

The hourly wage for this role is $19.74.

Key Responsibilities

Represent CAA Niagara with professionalism and pride as a brand ambassador.
Deliver exceptional customer service in person and over the phone, building trust and loyalty with members.
Assist members with a variety of services, including membership, insurance, travel programs, and savings initiatives.
Flexibly move between tasks, roles, and locations based on daily operational needs.
Provide accurate, helpful, and timely information to ensure every member leaves with value.

Qualifications & Skills

Passionate about providing exceptional customer service
Tech-savvy, with proficiency in Microsoft applications and other digital tools
Excellent communication skills, strong multitasking abilities, and attention to detail
Outgoing, dependable, flexible, and eager to learn
Able to thrive in a busy, fast-changing work environment
Availability to work flexible hours, including days, evenings, and weekends

Education & Experience

Secondary School Diploma preferred
Experience in customer service, sales, or related roles
Previous experience in a multi-tasking or fast-paced environment considered an asset

Working Conditions

Standard office environment with frequent computer use and digital systems
Occasional work outside regular business hours may be required to meet operational or business needs

What’s In It For You

Growth, training, and development opportunities
Wellness and Green Living Reimbursement Program
Participation in the Give Where You Live community program

Interview Process

Our process is designed to provide a full picture of how you would contribute to our team:

Pre-screening call
In-person interview
Background check
Offer

CAA Niagara does not currently use artificial intelligence in the screening or selection of applicants.

CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at hr@caaniagara.ca

We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.

Apply About employer

More about this job

Responsibilities

The Member Services Representative acts as a brand ambassador, providing exceptional customer service in person and over the phone. They assist members with membership, insurance, travel programs, and savings initiatives while maintaining a professional and helpful demeanor.

Requirements

Candidates should have a Secondary School Diploma and experience in customer service or sales. Proficiency in Microsoft applications and the ability to work in a fast-paced, flexible environment are required.

Skills

Customer service
Sales
Communication
Multitasking
Attention to detail
Tech-savvy
Microsoft applications
Problem solving
Adaptability
Time management

Benefits

Growth, training, and development opportunities
Wellness and Green Living Reimbursement Program
Give Where You Live community program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales
Membership Services
Insurance
Travel Programs
Brand Ambassador
Microsoft Applications
Communication Skills
Multitasking
Retail
Administrative
Roadside Assistance
Digital Tools
Professionalism

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