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Added just now
SD
Pharmacist, Hourly Full Time Day
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Toronto, ON
- Full-time
…health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
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LC
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Business Development Specialist, full-time position
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Assist in prescription preparation to company's standards and professional services
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SD
Regulated Pharmacy Technician, Hourly Full Time Day
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…health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the…
Added 45 mins ago
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Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
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Added 1 hour ago
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Lead product design from discovery through interaction design, prototyping and delivery support.
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Full-time
Assist in prescription preparation to company's standards and professional services
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
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Assist in prescription preparation to company's standards and professional services

CAA Niagara

Niagara Airbus Night Dispatcher

Niagara Falls, ON, Canada

The expected annual salary for this role is $46,000. · Full-time

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Job details

Pay: The expected annual salary for this role is $46,000.
Job type: Full-time
Apply by: Nov 7, 2026
Education: High school diploma
Posting language: English
Posted: Oct 8, 2026

Original job description

Who We Are

CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.

A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

Location: Niagara Falls, ON

Status: Full-Time Permanent

This posting is to fill an existing vacancy.

About The Role

The Dispatcher plays a key role in coordinating daily transportation operations for Niagara Airbus. This position is responsible for scheduling drivers, organizing passenger pick‑ups and drop‑offs, monitoring routes, and ensuring timely, efficient, and safe service delivery in support of a 24/7 operating environment.

The expected annual salary for this role is $46,000.

Key Responsibilities

Coordinate and dispatch drivers for airport shuttles, charters, and scheduled routes.
Manage passenger reservations, booking requests, cancellations, and schedule changes.
Create and adjust daily schedules based on passenger bookings, traffic conditions, and operational requirements.
Monitor vehicle locations and route progress to ensure on-time performance.
Communicate schedule changes, delays, and updates to drivers and customers in real time.
Ensure reservation information is accurate and updated within internal systems.

Qualifications & Skills

Strong organizational and multitasking skills with the ability to manage time-sensitive tasks.
Excellent communication skills, both verbal and written.
Ability to remain calm and make sound decisions in high-pressure situations.
Strong problem-solving abilities with attention to detail.
Comfortable working in a fast-paced environment with frequent interruptions.
Proficiency with dispatching systems, scheduling software, GPS tools, and basic computer applications.
Customer-service oriented with a professional and positive attitude.
Previous scheduling experience is considered a strong asset.
Valid Class G driver's licence. (Must have)
Valid passport. (Must have)
Physical ability to lift up to 50 lbs.
9+ years of clean driver's abstract meeting company insurance requirements.

Education & Experience

High school diploma required; post-secondary education in transportation, logistics, business administration, or a related field is an asset.
Previous experience in dispatching, scheduling, reservations, transportation coordination, customer service, or logistics preferred.
Experience working in a customer-facing or fast-paced operational environment.
Familiarity with the Niagara Region and surrounding areas considered an advantage.

Working Conditions

On-site position in a fast-paced dispatch office environment.
12-hour overnight shifts (5:00 p.m. to 5:00 a.m.) on a four-days-on, four-days-off rotation.
Weekends and holidays required as part of the rotation.
Frequent communication with drivers, customers, and internal teams.
Requires the ability to manage multiple tasks simultaneously and respond quickly to operational changes.

What’s In It For You

100% employer-paid premiums for health, dental, vision, life, and travel insurance
Virtual healthcare and nurse navigation support
Defined Contribution Registered Pension Plan
Growth, training, and development opportunities
Give Where You Live program (community volunteer program)
Green and Wellness Reimbursement Program
Paid personal and vacation hours

Interview Process

Our process is designed to provide a full picture of how you would contribute to our team:

Pre-screening call
In-person interview
Background and references
Offer

CAA Niagara does not currently use artificial intelligence in screening or selection of applicants.

CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at hr@caaniagara.ca

We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.

Apply About employer

More about this job

Responsibilities

Coordinate and dispatch drivers for airport shuttles, charters, and scheduled routes while managing passenger reservations and daily schedules. Monitor vehicle locations and route progress, communicate real-time updates, and maintain accurate reservation information to support timely and safe service.

Requirements

A high school diploma, a valid Class G driver's licence, a valid passport, and at least nine years of clean driving history meeting company insurance requirements are required; the role also requires the ability to lift up to 50 pounds. Candidates should have strong organizational, communication, multitasking, and problem-solving skills, with relevant dispatching, scheduling, reservations, transportation, customer service, or logistics experience preferred.

Skills

Driver Dispatching
Scheduling
Reservation Management
Transportation Coordination
Route Monitoring
Customer Service
Written and Verbal Communication
Organization
Multitasking
Time Management
Problem-Solving
Decision-Making Under Pressure
Attention to Detail
Dispatching Systems
Scheduling Software
GPS Tools

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Travel Insurance
Virtual Healthcare
Nurse Navigation Support
Growth, Training, and Development Opportunities
Community Volunteer Program
Green and Wellness Reimbursement Program
Paid Personal Hours
Paid Vacation Hours

Visa sponsorship

Not detected in the job text

Keywords

Driver Dispatching
Airport Shuttles
Charter Transportation
Scheduled Routes
Passenger Reservations
Booking Requests
Cancellations
Schedule Changes
Daily Scheduling
Route Monitoring
Vehicle Locations
On-Time Performance
Dispatching Systems
Scheduling Software
GPS Tools
Customer Service
Transportation Coordination
Logistics
Class G Driver's Licence
Valid Passport
Clean Driver's Abstract
Niagara Region
Overnight Shifts
24/7 Operations

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