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Member Services Representative - Prince Albert, SK
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Added 1 hour ago
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CAA Saskatchewan

Member Services Representative - Prince Albert, SK

Prince Albert, SK, Canada

Starting Hourly Wage: $18.31, negotiable depending on experience · Full-time

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Job details

Pay: Starting Hourly Wage: $18.31, negotiable depending on experience
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

CAA Saskatchewan | Full time

Member Services Representative - Prince Albert, SK

Prince Albert, Canada | Posted on 11/05/2026

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Job details

Job Information

Date Opened 11/05/2026
Job Type Full time
Industry Administration
Work Experience 1-3 years
City Prince Albert
Zip/Postal Code S6V 5V5
State/Province Saskatchewan
Country Canada

About Us

We are pleased to support and serve our valued 185,000 Members from across the province who trust CAA for their everyday lifestyle needs including travel, insurance, automotive, roadside assistance, and safety.

As one of Canada’s most trusted brands, CAA also advocates on issues of concern to its Members, clients, and customers, including road safety, the environment, mobility, infrastructure, and consumer protection. We have also been acknowledged for our excellent customer service, as noted by awards bestowed to us in this category by several reputable organizations. This honorable recognition is appreciated, and we promise to continue to offer exceptional products and professional customer service to our Members and clients. We thank our valued Members and customers for trusting CAA and hope they and their families continue to enjoy the CAA experience.

Our history in Saskatchewan as a Member-driven organization started in 1917. Now in our 107th year, we continue to work on behalf of our Members and the public. We advocate for the safety of all road users including motorists, pedestrians, cyclists, and air travelers by providing timely research and information.

I invite all Members to learn more about the many savings, advantages, and valuable discounts available, just by having a CAA membership. Our professional and friendly staff working in our 10 CAA Stores in 9 Saskatchewan communities, plus CAA Battery Depot, and WestWorld Tours, are here to help.

We recommend that you frequently visit our website to keep up to date with all the latest news from CAA Saskatchewan.

On behalf of the CAA Saskatchewan Board of Directors, and our staff, we look forward to serving you. Thank you for your Membership and putting your trust in CAA.

Job Description

Member Services Representative - Prince Albert, SK

Full-Time Permanent

Starting Hourly Wage: $18.31, negotiable depending on experience

Want to work for Canada’s most trusted brand? CAA Saskatchewan wants you!

We are seeking an enthusiastic Member Services Representative to provide a world-class experience to our members. This role is being hired as a full-time permanent position and will report to the Office Manager. A comprehensive benefits package is included with this position.

Requirements

Key Job Responsibilities:

Promoting, selling, renewing, and upgrading CAA memberships.
Assessing members needs to determine the best possible solution through the sale, service or referral of appropriate CAA products, services, and memberships.
Process SGI Motor License issuing services, including vehicle registrations, renewals, driver licensing, and appointment scheduling.
Issue license plates, renewals, and related documentation accurately.
Offering members auto travel services which include tour books, trip routings, maps, and insurance, along with other ancillary products and services as required.
Perform general administrative tasks, including data entry, file maintenance, record keeping, and processing payments.

Experience & Requirements

High school diploma (Grade 12) or equivalent, with a minimum of 1 year of insurance sales experience
Valid Auto and/or Travel Insurance Licence required
Previous experience in customer service or administrative role, preferably in an auto licensing or motor vehicle environment.
Strong attention to detail, excellent organizational skills, and the ability to multitask effectively. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Axis System.
Excellent verbal and written communication skills, with the ability to interact professionally with clients and colleagues.
Proven ability to provide exceptional customer service and handle inquiries and complaints in a courteous manner.

This role involves working five days per week, Monday to Friday, from 9:00 a.m. to 5:30 p.m., with scheduling based on business needs.

Benefits

Why Join Us?

At CAA Saskatchewan, our Member Services Representatives work together to deliver exceptional care to our members. You’ll be surrounded by colleagues who want you to succeed, leaders who listen, and a workplace that celebrates your contributions.

How To Apply

If you are interested in this career opportunity, please email your resume to careers@caask.ca

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Promote, sell, renew, and upgrade CAA memberships while assessing member needs and recommending appropriate products, services, or referrals. Process motor vehicle licensing and registration services, provide travel assistance, and complete administrative tasks such as data entry, record keeping, and payment processing.

Requirements

Requires a high school diploma or equivalent, at least one year of insurance sales experience, and a valid auto and/or travel insurance licence. Candidates should have customer service or administrative experience, preferably in auto licensing, and demonstrate strong communication, organization, attention to detail, multitasking, and proficiency with Microsoft Office and the Axis System.

Skills

Customer Service
Sales
Membership Sales and Renewals
Needs Assessment
Auto Insurance
Travel Insurance
Motor Vehicle Licensing
Vehicle Registration
Administrative Support
Data Entry
Record Keeping
Payment Processing
Attention to Detail
Organization
Multitasking
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

CAA Memberships
Membership Sales
Membership Renewals
Membership Upgrades
Customer Service
Insurance Sales
Auto Insurance Licence
Travel Insurance Licence
SGI Motor Licensing
Vehicle Registration
Driver Licensing
License Plates
Travel Services
Trip Routing
Tour Books
Maps
Data Entry
File Maintenance
Record Keeping
Payment Processing
Microsoft Office
Word
Excel
Outlook
Axis System
Administrative Support

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