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Added 10 mins ago
FL
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- Full-time
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Added 10 mins ago
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Added 24 mins ago
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Added 24 mins ago
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Added 24 mins ago
UH
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Added 24 mins ago
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Cabot

Front Desk Co-Op Intern

NS, Canada
Inverness, NS, Canada

$ 10 green fees · Internship

Apply About employer

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Job details

Pay: $ 10 green fees
Job type: Internship
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Title: Front Desk Co-op Internship

Reports to: Front Desk Supervisor

Job Type: Full Time Seasonal (April through October)

Location: Inverness, Nova Scotia, B0E 1N0

About Cabot Cape Breton

Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia - and nestled between the Atlantic Ocean and the picturesque town of Inverness. Cabot Cape Breton features 46 holes of exhilarating golf and one of the best resort experiences in Canada. With two acclaimed World Top 100 courses, an 11-hole short course, 72 rooms of award-winning accommodation at Cabot Links Lodge, 19 upscale Golf Villas, over 40 luxury homes, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.

We are seeking out purpose driven and passionate people who embrace Cabot’s values. Our #cabotcrew brings their unique spirit and individual character and shows up with all their heart to create a warm welcome to a magical place where remarkable memories are made.

If you join our team, you will live our values:

Confidence, Authenticity, Humility, Warmth

Position Overview

As a Front Desk Co-Op Intern at Cabot Cape Breton, you will be the first point of contact for our guests, embodying the spirit of hospitality and professionalism. You will work alongside our Front Desk Agents and other team members, warmly welcoming guests, assisting with check-in and check-out procedures, and providing essential information about the resort and its amenities. You will handle reservations, answer phone inquiries, and address guest requests with efficiency and courtesy. Attention to detail is key as you ensure accurate billing and maintain up-to-date guest records. This is an opportunity to gain real world experience at one of Canada’s leading hospitality brands, working side by side on the front lines with other hotel operations professionals.

You Will Thrive In This Role If You Enjoy

Customer Interaction: Take satisfaction in providing exceptional customer service, engaging with guests in a friendly and professional manner, and assisting them with inquiries, check-ins, and check-outs.
Problem-Solving: Embrace the challenge of addressing guest concerns and resolving issues promptly and effectively. Enjoy finding solutions to ensure guest satisfaction.
Organization: Appreciate managing reservations, keeping track of room availability, and handling paperwork accurately. Enjoy maintaining an organized and efficient front desk area.
Multitasking: Find fulfilment in handling multiple tasks simultaneously, such as answering phone calls, managing reservations, and assisting guests. Enjoy staying composed and efficient in a fast-paced environment.
Product Knowledge: Have an interest in knowing about the resort's amenities, services, and local attractions. Enjoy sharing this knowledge with guests, providing recommendations, and enhancing their overall experience.

Preferred Qualifications And Skills

Enrollment in a hotel or hospitality training program at a post-secondary institution
Strong interpersonal and problem-solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

Requirements Of The Role You Should Be Aware Of

Based on the nature of our business and the service we provide to our guests, to work with us, you must consent to a criminal background check as a condition of employment and an additional criminal background check every two years.
As a seasonal resort business, you can anticipate a schedule that will involve day, evening, night, and weekend work.
Based on the nature of this position, you would experience long periods of guest interactions.
There may be interactions with patrons who are impaired.
There are periods of time where you are standing, waiting for guests to arrive.
Occasionally working outdoors in all weather conditions.
Lifting and carrying golf clubs and luggage up to 50 lbs with occasional weight of 75.
Occasional ascending and descending of stairs and ramps.

Our Benefits

Access to learning & training opportunities to build your career.
$ 10 green fees
Complimentary Family Golf Round
Complimentary daily free lunch
Friends and Family Rates for Golf and Lodging
Discounts in our Retail Shops & Restaurants
Access to our Employee Assistance Program
Subsidized Team Housing, based on availability.
Healthcare benefits for permanent and returning seasonal team members.

Apply About employer

More about this job

Responsibilities

Welcome guests and assist with check-in, check-out, reservations, phone inquiries, and requests while providing information about resort amenities and local attractions. Resolve guest concerns, maintain accurate billing and guest records, and keep the front desk organized and efficient.

Requirements

Enrollment in a post-secondary hotel or hospitality training program is preferred, along with strong interpersonal and problem-solving abilities and a reliable, responsible approach. Candidates should work well under pressure and as part of a team, remain calm and courteous while focusing on guest needs, and be prepared for varied shifts and the physical demands described.

Skills

Customer Service
Guest Relations
Problem-Solving
Organization
Multitasking
Reservation Management
Check-In And Check-Out
Telephone Communication
Attention To Detail
Accurate Billing
Guest Recordkeeping
Product Knowledge
Teamwork
Working Under Pressure
Interpersonal Communication

Benefits

Learning And Training Opportunities
Complimentary Green Fees
Complimentary Family Golf Round
Complimentary Daily Lunch
Friends And Family Rates For Golf And Lodging
Retail Shop And Restaurant Discounts
Employee Assistance Program
Subsidized Team Housing
Healthcare Benefits For Permanent And Returning Seasonal Team Members

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Guest Services
Customer Service
Reservations
Check-In
Check-Out
Guest Requests
Guest Relations
Telephone Inquiries
Room Availability
Billing
Guest Records
Resort Amenities
Local Attractions
Problem-Solving
Multitasking
Teamwork
Seasonal Employment
Criminal Background Check

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